Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

257 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


NT
Nick T.
Warren, MI
Buick LeSabre
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/24/2018 Category: Service
Nick said he was given conflicting information on certain repairs.
This review was collected via phone interview by Customer Research Inc.

TM
Taina M.
Warren, MI
Ford Escape
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/09/2018 Category: Service
Taina said the original estimate increased by $250 due to a broken part.
This review was collected via phone interview by Customer Research Inc.
Universal Automotive S. from Universal Auto House responded on 03/16/2018

We are very sorry, we didn't get your complete satisfaction upon your vehicle inspection. We found that your original estimate price was more due to more broken parts. As a repair shop our top priority is your well being and the safety of your vehicle concern.  


JJ
Jerry J.
Warren, MI
Chevrolet Impala
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/30/2017
A simple oil pressure sensor 130.00
I could of done that myself for a fraction of the cost,
Universal Automotive S. from Universal Auto House responded on 01/31/2017

Hello jerry. I am sorry that you are not completely satisfied, and you are absolutely right if you have fixed it your self you would have saved some money. your complete satisfaction is very important to us . again I am very sorry we did not get youe complete satisfaction.


DF
DQON F.
Warren, MI
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
Awesome
They are quick and very fair priced got my blazer running like a new truck thanks guys

NM
Nikole M.
Wixom, MI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Nikole said they were very courteous. The business took care of her in a reasonable amount of time. She stated she would like them to keep up the great job.
This review was collected via phone interview by Customer Research Inc.

JU
John U.
Warren, MI
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2019 Category: Service
John said everything seemed to be pretty good. He said the work was done professionally and he would go back again.
This review was collected via phone interview by Customer Research Inc.

TK
TERRY K.
Fowlerville, MI
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019
Awesome times 1000
Awesome service, great price and highly recommended. My go-to place for all my car issues.

BS
BARBARA S.
Warren, MI
Toyota Echo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
Workers very professional and take the time to explain the work.
Work done in a timely fashion and at a reasonable cost. Been going to them for a while. I refer them to all my friends and work associates.

FK
Florence K.
Center Line, MI
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019
Friendly, honest. Give you a choice of parts, good, better, best.
Local, friendly, & knowledgeable. Fair prices. Great job done. I trust the owner 100%.

EB
EIDRA B.
Center Line, MI
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019
They really care!
I have never had a car just stop working. And certainly a car repair was not in the monthly budget! They was able to take me same day. And fixed it same day. They made the whole experience pleasant. I would definitely go back. But hopefully I don’t ever have to, lol. I would definitely recommend this place to friends and family. Very nice, helpful and professional.

LR
LINDA R.
Grosse Pointe, MI
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019
Saved my holiday weekend!!!
Long story short these guys do great work and fast! On the Friday of Memorial Day weekend I had an emergency repair, they got the part and fixed my car same day. The price was fair and my weekend was saved!

Verified Customer
Detroit, MI
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019
Provide excellent service
Most important of all is to be sure the comunication level is great on both channels as far as what services need to be done and total price of the service to the vehicle.
Other than that service were great and honestly were dearly appreciated
Very friendly and will work with you!
Will visit again.

CG
Carmen G.
Center Line, MI
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/30/2019
Car fix
The service was great, but a little to high

FL
Fred L.
Detroit, MI
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
Fast, efficient, and honest.
Mo and all his staff are great. They do the work quickly and thoroughly. I have gone there for years and am always satisfied with what they do. I have well over 100,000 miles on each of two cars and they have kept them running perfectly. They know how to analyze problems and fix them appropriately.

CP
CHARLA P.
Warren, MI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019
Great service
They did an excellent job fixing my car. The proce was great and the staff was friendly. They offered to take me back home instead of waiting hours for the repairs to be completed!

TD
TANIA D.
Warren, MI
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019
Friendly and sufficient!!
The staff is very friendly and they take great care of the customer and do a fantastic job when they fixed my car. They provide fair and good prices as well.
They fixed my car and did a wonderful job!! I'd strongly reccomend them to anyone!!

EM
Edwin M.
Detroit, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Edwin said that the place is alright, they take care of business and are good, he has no complaints. He has done a lot of work there, and appreciates what he's had done when compared with past experiences.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Warren, MI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Great service as always
Once again Mo took care of my issues in a affordable and speedy fashion. It’s nice to have a mechinac like Mo that you can trust. Thanks! Keep up the good work!

TH
Taylor H.
Detroit, MI
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
Taylor said the business got her vehicle done in a timely fashion. The staff were friendly and gave her transportation while her vehicle was being worked on.
This review was collected via phone interview by Customer Research Inc.

KW
Kennth W.
Warren, MI
Oldsmobile Eighty-Eight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Kennth said they got his vehicle back on the road. They called a tow truck for him and put in a new starter for him He added he would like the business to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 257 in total