• Absolutely went above and beyond

    By Willis W. in Lebanon, TN

    I brought my Audi A4 to German Perfomance Options after seeing it recommended on many Audi forums and I’m very glad I did. Audi of Nashville had recommended I replace my transmission because there was metal in the fluid, but the techs at GPO inspected my fluid and found there wasn’t any metal at all. I ended up changing my fluid and filter instead of replacing the transmission and the problems I was having are gone! They treated me like family instantly and made me feel welcomed. I never felt out of the loop when I was there.

    Vehicle:
    Audi A4

    Service Date:
    09/25/2018

  • By Jim B. in Franklin, TN

    Jim said that they took care of everything he needed.

    Vehicle:
    Mercedes-Benz C63 S AMG

    Category:
    Service

    Service Date:
    06/02/2023

  • By Vance G. in Tennessee

    Spoke with Tricia. She said she had her son's vehicle towed there. They could not find anything wrong with it and did not charge anything, even though they stored it for a few days. They were courteous, polite and fast. She appreciated them.

    Vehicle:
    Volkswagen Jetta Wagon

    Category:
    Service

    Service Date:
    05/30/2023

  • Quick diagnosis and repair

    By Greg R. in Gallatin, TN

    My vehicle was towed to the Audi dealership where it sat for week. They never had time to look into my issue for diagnosis. I believed it was my transmission. I called and spoke with Savannah at GPO while my Q7 was at Audi. She let me know their schedule & availability and cost for diagnosis. After a week of my car receiving no attention at the dealership, I called Savannah and she recommended a towing service. I had the Q7 picked up and towed to GPO at 4:30 pm. The next day, I recd a call telling me that I had an issue with the driveshaft and not the transmission. I gave approval for repairs, they gave me timeline for parts delivery, and repairs. While there, I had them do a transmission service, oil change and new battery. I picked up the car today. All in all, car was at GPO for 3.5 business days. Great responsiveness, answered the phone everytime I called, fair pricing, every one i interacted with had a great demeanor and attitude. GPO is now my first choice for my Audi service. Oh, and its much closer to my home.

    Vehicle:
    Audi Q7

    Service Date:
    06/01/2023

  • Great service

    By TJ T. in Nashville, TN

    Always what they said. Always great work.

    Vehicle:
    Mercedes-Benz S550

    Service Date:
    05/19/2023

  • Great feedback to my vw tdi questions, and an even faster service turnaround.

    By Dremund P. in Nashville, TN

    I am still learning about the VW TDI. The customer service reps are patient and very informative. Service is always better than the dealer at this shop.

    Vehicle:
    Volkswagen Jetta Sedan

    Service Date:
    05/11/2023

  • By Scott R. in Lexington, KY

    Scott said they do quality work, have good communication and are very helpful.

    Vehicle:
    Audi S6

    Category:
    Service

    Service Date:
    05/05/2023

  • By Ian A. in Nashville, TN

    Ian said it was great. It was fast and good work.

    Vehicle:
    Volkswagen Jetta Sedan

    Category:
    Service

    Service Date:
    05/10/2023

  • Great service in a short timeframe

    By Josh M.

    Brought My Audi in for a Transmission Service, Brake Fluid Flush and to fix Soft Pedal. Technician Found the Pedal Problem and Got Brakes working Correctly. Also Found a Water Pump Fault, So Replaced Pump and a New Battery, Car was with them for a Day and a Half. Very Satisfied with Service, Savannah Was Great with Info , Pricing and Time Frame. Will be Back for More Service

    Vehicle:
    Audi A6

    Service Date:
    05/05/2023

  • Efficient, straightforward, no surprises

    By Tom B. in Nashville, TN

    I had an unplanned trip with a quick deadline. They got me in and provided all the necessary maintenance. They gave me a definite cost, so there were no surprises.

    Vehicle:
    Volkswagen Jetta Sedan

    Service Date:
    05/05/2023