Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

338 Reviews

96% Would Recommend
Latest Review 7 days ago

Reviews


RH
Renate H.
Colorado Springs, CO
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Renate said the business did everything she asked for and gave her good advice.
This review was collected via phone interview by Customer Research Inc.

TG
Terryon G.
Colorado
INFINITI FX45
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Terryon said the business provides good customer service even for last minute service.
This review was collected via phone interview by Customer Research Inc.

DP
Damon P.
Colorado
Jeep Cherokee
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/02/2018 Category: Service
Damon said there was a problem with the service.
This review was collected via phone interview by Customer Research Inc.

KL
Ken L.
Colorado
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2018 Category: Service
Ken said the business is good. He has been going there a long time. There was a little problem so he took it back and it was fixed. They gave him a ride home and brought his vehicle to him, when it was done.
This review was collected via phone interview by Customer Research Inc.

LW
Leonard W.
Colorado Springs, CO
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Leonard said this business did some excellent work on the fuel pump. He asked them to check the thermostat. It is still reading a little hot. They didn't change it, they just flushed it out for him, so he might have to come back.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
The quick response to my problem on a raining, Wednesday afternoon when my wind shield wiper broke and I could not see in front of me.
I specifically need to praise the young man on duty who dropped what he was doing to listen to my problem and immediately look for a replacement blade. He had to order it and in spite of being short handed, the person from whom he ordered it, he came within fifteen minutes instead of the twenty he initially told me it will take. I am sorry I do not recall the young man's name, but praises go to him and to your establishment for responding to my problem so willingly.
Mrs. Anna Petrocelli

MH
Mark H.
Colorado
Chevrolet Sportvan
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/27/2018 Category: Service
Mark said the service took 21 days which was longer than he expected. However, the staff was polite, and professional.
This review was collected via phone interview by Customer Research Inc.

KM
Kesea M.
Colorado
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Kesea said the staff was nice and she enjoyed working with them.
This review was collected via phone interview by Customer Research Inc.

PT
Paul T.
Colorado
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2018 Category: Service
Paul said the service was really good.
This review was collected via phone interview by Customer Research Inc.

TH
Tim H.
Colorado
Subaru Legacy Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Tim said that the facility was good, they did not do anything that wasn't needed and it was a good experience. The staff got him right in and right out again, it was really great.
This review was collected via phone interview by Customer Research Inc.

JS
Jean S.
Colorado Springs, CO
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Jean said the business has always offered her professional service. The staff at the facility are honest and fair.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
Colorado Springs, CO
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Service
Joseph said the business has taken good care of his family's vehicles.
This review was collected via phone interview by Customer Research Inc.

JL
Josh L.
Colorado
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Josh said that everything was good with the facility.
This review was collected via phone interview by Customer Research Inc.

CH
Cheryl H.
Colorado Springs, CO
Pontiac Grand Prix
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/05/2018 Category: Service
Cheryl said her vehicle was not able to be repaired and it took awhile.
This review was collected via phone interview by Customer Research Inc.

NF
Norman F.
Colorado Springs, CO
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Norman said he likes this business because they are honest and give him a good deal.
This review was collected via phone interview by Customer Research Inc.

TE
Tom E.
Colorado Springs, CO
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Tom said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

CM
Conner M.
Colorado Springs, CO
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Conner said the service was good and quick.
This review was collected via phone interview by Customer Research Inc.

WV
Wayne V.
Colorado Springs, CO
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Wayne said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

SM
Stosh M.
Colorado Springs, CO
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Stosh said the business made the process easy, simple, and quick.
This review was collected via phone interview by Customer Research Inc.

CR
Christopher R.
Colorado Springs, CO
Honda Odyssey
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/13/2018
Scheduling mess but rescued
Online scheduling needs some work. I answered the appointment confirmation email with a request to change appointment by one day. I never received a response. Morning of the initial appt I called to make sure the change to one day later was ok. They had no idea I had requested a change, which was frustrating, but they immediately accommodated! Next morning I woke up to a new confirmation email with my appointment an hour earlier than planned. 8 am appointment with 4 kids 10 & under and a house that needed to be staged for selling... well, that hour mattered. We made though, and arrived at 8:01am. I wasn’t on the schedule AT ALL though I’d only talked to them 24 hours prior! Again, though, they accommodated and got right to work. I have a long history with this company and have always recommended without hesitation. I still recommend, but with hesitation.