Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

338 Reviews

96% Would Recommend
Latest Review 6 days ago

Reviews


JM
Jim M.
Colorado
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Spoke with Claudia. She said the staff were nice and professional.
This review was collected via phone interview by Customer Research Inc.

JH
Jeremy H.
Colorado Springs, CO
Chrysler Town & Country LWB
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/15/2017
Not as Good as it's been in the Past
This visit to Founding Fathers left some to be desired. We were told the evening before (Monday night) that our van was done. Showed up on Tuesday morning to pick up...and it was still be worked on. Initially told it would be another 45 minutes. When I explained that I didn't have that much time, they hopped on it and it was only a 15 minute wait. On top of that, when I went to pay, we were charged for the diagnostic work, which hadn't been quoted to us before. Thus, I paid nearly $100 more than I expected to pay. A disappointing visit this time. Never been disappointed before. I'll go back, but hope it's back up to it's normal quality.

PM
Pam M.
Colorado
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Pam said the staff took her vehicle back promptly. The work was done in a reasonable time.
This review was collected via phone interview by Customer Research Inc.

OK
Olivia K.
Colorado
Dodge Nitro
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2017 Category: Service
Olivia said her experience with this business was pretty good. She liked everything except for the price. They performed a diagnostic, an oil change and put air in the tires. She was charged $114 for labor.
This review was collected via phone interview by Customer Research Inc.

MH
Melanie H.
Colorado Springs, CO
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017
These guys are absolutely amazing. Its a very convenient location.
Love supporting locally..these guys here are very to the point. Would recommend in a heartbeat.

LS
Larry S.
Colorado
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Larry said the business did an excellent job.
This review was collected via phone interview by Customer Research Inc.

SB
Sarah B.
Colorado Springs, CO
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Sarah said this facility is the only place she will take her vehicle to. The employees only did what was necessary, and did not try to up sell her.
This review was collected via phone interview by Customer Research Inc.

SA
Sandra A.
Rush, CO
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2017 Category: Service
Sandra said the service was good. However, the employees did not return her vehicle's old part to her.
This review was collected via phone interview by Customer Research Inc.

JS
Jason S.
Colorado Springs, CO
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017
Honesty
Excellent Work and Service

RH
Robert H.
Colorado Springs, CO
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2017
Truck service
I would definitely recommend taking your vehicle for routine service or other more serious issues to them. Very nice people and the prices seem very reasonable.

MT
Michelle T.
Colorado Springs, CO
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Michelle said this business offered the best service she has ever received from anyplace in her life.
This review was collected via phone interview by Customer Research Inc.

BD
Bob D.
Colorado Springs, CO
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Bob said this business was able to fix his vehicle and he will be back for future services.
This review was collected via phone interview by Customer Research Inc.

AB
Alexus B.
Colorado Springs, CO
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Alexus said they were nice, friendly and honest about their findings.
This review was collected via phone interview by Customer Research Inc.

BE
Ben E.
Colorado Springs, CO
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017 Category: Service
Ben said the business is very knowledgeable and quick. He appreciates everything the staff did and he really appreciates what Mark does.
This review was collected via phone interview by Customer Research Inc.

RH
Renate H.
Colorado Springs, CO
Volkswagen Golf
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/24/2017 Category: Service
Renate said this businesses customer service was good but they picked her up in a dirty vehicle.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Colorado
GMC Envoy XUV
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2017 Category: Service
John said the wrong part was delivered and delayed the vehicle repair by a day. The price was a little above average.
This review was collected via phone interview by Customer Research Inc.

TD
Tammy D.
Colorado Springs, CO
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017
Trustworthy
These guys do a great job! They are honest and prices are very reasonable. They spend the time with me to make sure they and I know what is happening with my truck. Discuss what needs to happen and let me know if I need to do it right now or if I can wait to help with the budgeting aspect of it. I appreciate how much they talk to you and not at you. I never feel rushed, uninformed and or taken advantage of.

SV
Shaun V.
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017
Reasonable price for a good service.
Good service at a reasonable price.

CS
Chris S.
Colorado Springs, CO
Ford Tempo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017 Category: Service
Chris said the staff always gets his vehicle in the same day. They get the job done, and he doesn't have any problems after they fix it. He would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

RS
Robin S.
Colorado Springs, CO
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2017
I trust the staff for honesty and fair price.
I have been taking my car to them since I moved back to Springs. Mechanics are like doctor for your car that you absolutely depend on daily to take care of yourself and all you do and second to housing the most expensive article you have. So if you find someone who is honest, reasonably price you stay with them and their services.