By JOHN S. in Yelm, WA
My traction control system light kept coming on when it wasn’t supposed to and my check engine light was also on. Steve found that my brakes needed recalibrated and he found some broken wiring and fixed the problem. They charged me significantly less than quoted and the free 35 point inspection discovered a tire wear/front end alignment problem I didn’t realize I had. I’ll need to take it to Walt’s or Les Schwann to be aligned, but appreciate the inspection and clear photos. He also discovered my oil pressure switch was leaking and was able to order the part same day and clean up the link. These guys are professional, courteous and do good work and they are fair to deal with. I have tried five or six auto repair shops in the Yelm area and have had the most satisfying results with Turner Automotive.
By John S. in Yelm, WA
I like the personal respect and courteous approach they use with each customer interaction. The detailed photos of areas of concern on my car are unique to their shop and increase my confidence in their findings. If I tell them I need to wait until I can afford the repair, they respect that. They are very good at making me feel like my wishes as the customer are their #1 priority. Repairs are done right the first time and pricing is fair. I love the delicious Main Street cookie they provide when all is done! Great people to do business with!
By Gary W. in Rainier, WA
Gary said they are very polite and cordial.
By Chuck M. in Rainier, WA
She runs a tight ship but is slowly turning Steve around
By Jared M. in Puyallup, WA
Quoted me a price for repairs and that was the price I paid. Made a appointment and they had it done the next day. While they had transfer case taken apart he offered to replace 2 belts he noticed were getting worn out at no extra labor charge. Will definitely be back
By ERIC K. in Rainier, WA
They always go the extra mile for us.
By James V. in Rainier, WA
Performed great work and only charged for what they did, no “minimums”. First time customer, yet they made me feel like I’d been coming in their door for years. Will definitely be going back.
By Raymond S. in Rainier, WA
Raymond said his vehicle was still running well.
By Linda L. in Rainier, WA
They are very nice and do great work. I am so happy to find a automotive shop I can trust. Thank you very much Turner's automotive.
By MICHELLE C. in Olympia, WA
We’ve always gotten great and honest service here. Everyone is friendly and I never feel taken advantage of. I always recommend them to friends/family.