Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

161 Reviews

100% Would Recommend
Latest Review 6 months ago

Reviews


NV
Nikki V.
Tonawanda, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Service
Nikki said this business was able to diagnose and fix her vehicle, when no one else could.
This review was collected via phone interview by Customer Research Inc.

DM
Deborah M.
Niagara Falls, NY
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Deborah said she did not have any problems .
This review was collected via phone interview by Customer Research Inc.

TN
Ted N.
Grand Island, NY
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2017
Great service
Fast response
Great service
I will absolutely be recomending them to everyone I know

TL
Terry L.
North Tonawanda, NY
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Terry said he was well satisfied with the service. Chad did a great job.
This review was collected via phone interview by Customer Research Inc.

RS
Rob S.
Buffalo, NY
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Rob said everyone in the business was very friendly and knowledgeable. He stated the business got the vehicle in when they said they were going to, and finished when they said. He appreciates the work they did.
This review was collected via phone interview by Customer Research Inc.

AR
Adam R.
Buffalo, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Adam said the staff was very professional and very courteous.
This review was collected via phone interview by Customer Research Inc.

SL
Steven L.
Buffalo, NY
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2017
The automotive shop was available to do an emergency job.
My van died. I called the AAA. The truck was on the scene pretty quick.
It was suggested that I have my van repaired at Bellrengs Automotive.
One of the mechanics had time to repair my van as soon as we arrived.
The emergency job was completed in a short period of time and I drove my van home.
Thank you to Chad and his staff and the people in the AAA office at the garage.
Michael B., President from Bellreng's Towing & Automotive responded on 12/18/2017

I am glad we were able to get you back on the road in time for your appointment. We understand that a breakdown is never in our daily plans. We do everything we can to assist you in a timely repair. Thank you for the great review and I hope to see you in the future for all your automotive needs. Happy Holidays to you and your family!

Chad Pyzikiewicz
Shop Manager
Bellreng's Towing & Automotive

DD
Danielle D.
Grand Island, NY
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017
Superior Customer Service!
Everyone I encountered during my service appointment was extremely helpful and friendly. I could not have been more impressed with the customer service I experienced during my visit! I will definitely be recommending your services to my friends and family in the future. Dave and Chad were amazing!
Michael B., President from Bellreng's Towing & Automotive responded on 12/18/2017

Thank you Danielle! I'm happy to hear that your experience was enjoyable. We appreciate your business along with the recommendations to your friends and family. Happy Holidays!

Michael W. Bellreng
President
Bellreng's Towing & Automotive

LS
Larry S.
North Tonawanda, NY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Larry said this business did a good job for him, and the tow vehicle driver was kind and considerate.
This review was collected via phone interview by Customer Research Inc.

SP
Sandra P.
North Tonawanda, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Sandra said the business is fantastic. They are helpful and considerate. Dillon is beyond nice. She has sent her nephew and mom in too. They are prompt efficient.
This review was collected via phone interview by Customer Research Inc.

MW
Michael W.
Tonawanda, NY
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017
Great service
Fast, friendly. Only did what I needed (a starter) and it was complete the day after it was towed. Labor cost was lower than expected, and they even have me a ride to pick up my car. I’d gladly go back to them again. Manager and owner were open, honest and friendly as well

DC
Daniel C.
Buffalo, NY
GMC Envoy XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Daniel said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

GO
Gloria O.
Buffalo, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2017 Category: Service
Gloria said the business was excellent and everything was on time. She was able to get service right away when she had a flat tire.
This review was collected via phone interview by Customer Research Inc.
Michael B., President from Bellreng's Towing & Automotive responded on 11/28/2017

Im glad we were able to help you Gloria. We are always here to help with your automotive needs.

Michael W. Bellreng
President
Bellreng's Towing & Automotive

DP
Derek P.
Buffalo, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017
Tires
Fast cheap service, with friendly staff. Will definitely recommend to my buddies!

ES
Ethel S.
Niagara Falls, NY
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Ethel said this business was very nice, efficient, and she would recommend them.
This review was collected via phone interview by Customer Research Inc.

SD
Sherrie D.
Niagara Falls, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Sherrie said the employees are friendly, knowledgeable, and they answered all her questions. They did what she asked them to do.
This review was collected via phone interview by Customer Research Inc.

MK
Marilu K.
Newmarket, ON
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Marilu said this business did an excellent job. They did everything perfectly and it went really well, but it took a little longer than she was hoping.
This review was collected via phone interview by Customer Research Inc.

KK
Katrina K.
Tonawanda, NY
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017 Category: Service
Katrina said the staff was more than kind and courteous. They kept in contact with her before they did anything with her vehicle. They were very kind when she had to sit with her kids, and they supplied food. She stated they made her feel like family. They were fast and their work was good. She had a wonderful experience and she will definitely go back to them when she needs work done on her vehicle.
This review was collected via phone interview by Customer Research Inc.

CM
Cynthia M.
Niagara Falls, NY
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2017
Battery and maintenance in vehicle
Fast service and very courteous.

CL
Carl L.
Buffalo, NY
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2017
Quality people, great attitude towards customer service, expert mechanical work, accomodating atmisphire at every turn.
Would I recommend them, yes and I have. Best auto mechanical experience now 3 times in a row over any modern day auto mechanics out there. I'm back to feeling confidence in my automobile mechanical needs.