Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

161 Reviews

100% Would Recommend
Latest Review 6 months ago

Reviews


SD
Susanta D.
Scarborough, England
Lexus ES 300
Verified Customer
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08/17/2016
Courteous and very helpfull. Exceeded all our expectations.
'The service with a smile' made up for all our troubles. No one likes to have a car breakdown in the middle of a vacation. However everybody at Bellrings Towing & Automotive made it painless for us. THANK YOU VERY MUCH!!!!

MH
Marlana H.
Geneva, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2016
Great service every time!
Thanks for the efficient service and great pricing!

JL
Janet L.
Newfane, NY
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2016
Great service
Car was quickly serviced and it runs great

KT
Karl T.
Youngstown, NY
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2016
Fast professional service at good price
Very clean and helpful

JP
Joe P.
Syracuse, NY
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2016
Convenient service as always
Shop manager Joe was easy to get ahold of and kept me informed on the progress of the service. In and out in a timely manner! Thanks again

IB
Ilia B.
Grand Island, NY
Suzuki Grand Vitara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2016 Category: Service
llia said the business is great. They are prompt and they did everything they said they were going to do.
This review was collected via phone interview by Customer Research Inc.

BS
Bryan S.
Niagara Falls, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2016
Fast service
Had inspection done and was in and out in no time

MH
Marlana H.
Geneva, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2016
Great service and accomadating staff
Was able to get my car in for service the day I called and the staff keep an open line of communication about any issues. There were no hidden charges or fixes that were not discussed prior to going over cost and time. If your in need of a great locally owned and respectable staff this is the place! Thanks again!

GL
Gina L.
Niagara Falls, NY
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2016
A Step Above The Rest
It's so refreshing to find a repair shop with not only competitive pricing but also excellent service. I was never pressured into anything and everything was throughly explained to me. Polite, knowledgeable, and reassuring... I cannot recommend them enough! A returning customer for sure.

MO
Mike O.
Niagara Falls, NY
Saturn SL1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2016 Category: Service
Mike said the driver was excellent and the mechanics as well. He would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KM
Kahlik M.
Richmondhill, NY
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2016 Category: Service
Kahlik said this business was very kind and considerate. They listened to him and were flexible. He said they have very good service and good employees.
This review was collected via phone interview by Customer Research Inc.

RL
Raymond L.
Buffalo, NY
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Raymond said he is satisfied with the business's service and the vehicle runs great.
This review was collected via phone interview by Customer Research Inc.

RS
Ricardo S.
New York
Mercury Grand Marquis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2018 Category: Service
Ricardo said the towing part was great, but the automotive wasn't. His vehicle wouldn't start the next morning.
This review was collected via phone interview by Customer Research Inc.

KZ
Kelley Z.
Buffalo, NY
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2017 Category: Service
Kelley said the service was good and the staff was nice. Her only concern was that a month ago her estimate was $100 per tire and the cost was $112 per tire when she got them put on.
This review was collected via phone interview by Customer Research Inc.
Michael B., President from Bellreng's Towing & Automotive responded on 11/27/2017

Kelly,

The quote that we provided was the price of the tires that you were interested in at that time. As a family run business, we work hard to provide a level of customer service that is above what customers have come to expect.  With that in mind, we try to extend the benefits of our wholesale pricing to our customers and give you the best possible price for the product or service. As seasons change, unfortunately tire prices can fluctuate month to month from our wholesale suppliers. Knowing this can happen, we will always verify our estimate or provide an updated price quote before any service is performed to make sure our customers are fully informed. I truly hope you are happy with the level of service we provide, from our customer pick up and drop off, to the personal care we give your vehicle on every repair. If you ever have any questions or concerns, please do not hesitate to contact me. We look forward to seeing you in the future for all your vehicle's maintenance and repair.


Chad Pyzikiewicz
Shop Manager
Bellreng's Towing & Automotive


CL
Craig L.
Tonawanda, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2017 Category: Service
Craig said the service was good.
This review was collected via phone interview by Customer Research Inc.

NG
Napoleon G.
Buffalo, NY
Oldsmobile Aurora
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2017 Category: Service
Napoleon said his experience with this business was very good. He appreciated the cordial atmosphere. He stated he has a feeling they accomplished what needed to be done. He suggested they keep up the good work.
This review was collected via phone interview by Customer Research Inc.

ZS
Zachary S.
Tonawanda, NY
Dodge Nitro
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2017 Category: Service
Zachary said the staff provided good service, but they told him the wrong time for his appointment.
This review was collected via phone interview by Customer Research Inc.

AF
Allison F.
Niagara Falls, NY
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2017 Category: Service
Allison said this business was fast and efficient. They gave her good prices on the parts and their service was excellent.
This review was collected via phone interview by Customer Research Inc.

OG
Ozie G.
Niagara Falls, NY
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2016 Category: Service
Ozie said this business provided pretty good service.
This review was collected via phone interview by Customer Research Inc.

DM
Dina M.
North Tonawanda, NY
Saturn L200
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/23/2018 Category: Service
Dina said she ended up being without a vehicle the entire weekend, because the business left the key in the ignition, and the battery died. The staff was really nice, so she would still recommend the business.
This review was collected via phone interview by Customer Research Inc.