Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

160 Reviews

100% Would Recommend
Latest Review about 1 month ago

Reviews


DM
Dina M.
North Tonawanda, NY
Saturn L200
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/23/2018 Category: Service
Dina said she ended up being without a vehicle the entire weekend, because the business left the key in the ignition, and the battery died. The staff was really nice, so she would still recommend the business.
This review was collected via phone interview by Customer Research Inc.

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Wende S.
Buffalo, NY
Ford Explorer
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/18/2018 Category: Service
Wende said the employees lacked communication. Her vehicle still had issues after her service.
This review was collected via phone interview by Customer Research Inc.

RL
Raymond L.
Buffalo, NY
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Raymond said he is satisfied with the business's service and the vehicle runs great.
This review was collected via phone interview by Customer Research Inc.

RS
Ricardo S.
New York
Mercury Grand Marquis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2018 Category: Service
Ricardo said the towing part was great, but the automotive wasn't. His vehicle wouldn't start the next morning.
This review was collected via phone interview by Customer Research Inc.

KZ
Kelley Z.
Buffalo, NY
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2017 Category: Service
Kelley said the service was good and the staff was nice. Her only concern was that a month ago her estimate was $100 per tire and the cost was $112 per tire when she got them put on.
This review was collected via phone interview by Customer Research Inc.
Michael B., President from Bellreng's Towing & Automotive responded on 11/27/2017

Kelly,

The quote that we provided was the price of the tires that you were interested in at that time. As a family run business, we work hard to provide a level of customer service that is above what customers have come to expect.  With that in mind, we try to extend the benefits of our wholesale pricing to our customers and give you the best possible price for the product or service. As seasons change, unfortunately tire prices can fluctuate month to month from our wholesale suppliers. Knowing this can happen, we will always verify our estimate or provide an updated price quote before any service is performed to make sure our customers are fully informed. I truly hope you are happy with the level of service we provide, from our customer pick up and drop off, to the personal care we give your vehicle on every repair. If you ever have any questions or concerns, please do not hesitate to contact me. We look forward to seeing you in the future for all your vehicle's maintenance and repair.


Chad Pyzikiewicz
Shop Manager
Bellreng's Towing & Automotive


CL
Craig L.
Tonawanda, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2017 Category: Service
Craig said the service was good.
This review was collected via phone interview by Customer Research Inc.

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Napoleon G.
Buffalo, NY
Oldsmobile Aurora
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2017 Category: Service
Napoleon said his experience with this business was very good. He appreciated the cordial atmosphere. He stated he has a feeling they accomplished what needed to be done. He suggested they keep up the good work.
This review was collected via phone interview by Customer Research Inc.

ZS
Zachary S.
Tonawanda, NY
Dodge Nitro
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2017 Category: Service
Zachary said the staff provided good service, but they told him the wrong time for his appointment.
This review was collected via phone interview by Customer Research Inc.

AF
Allison F.
Niagara Falls, NY
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2017 Category: Service
Allison said this business was fast and efficient. They gave her good prices on the parts and their service was excellent.
This review was collected via phone interview by Customer Research Inc.

OG
Ozie G.
Niagara Falls, NY
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2016 Category: Service
Ozie said this business provided pretty good service.
This review was collected via phone interview by Customer Research Inc.

BD
Bethany D.
Buffalo, NY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Bethany said this business made her feel comfortable and told her exactly what they were going to do.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
North Tonawanda, NY
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Chris said the business was excellent and good. They went out their way to help and fix the issue.
This review was collected via phone interview by Customer Research Inc.

JL
Jamie L.
Hamburg, NY
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Jamie said everything at the business went great.
This review was collected via phone interview by Customer Research Inc.

CW
Carmel W.
Tonawanda, NY
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Carmel said the prices at this business were wonderful. The mechanics were very knowledgeable and took the time to explain what was going on with her vehicle. They are exceptional.
This review was collected via phone interview by Customer Research Inc.

MG
Michael G.
Niagara Falls, NY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Michael said the business is really good. The staff was phenomenal, and went above and beyond.
This review was collected via phone interview by Customer Research Inc.

MZ
Mike Z.
North Tonawanda, NY
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Friendly, informative, very through and affordable.
I found out about Bellreng a year ago. They helped me with a fuel pump problem and were very reasonable. I contacted them for other car repairs recently and they were complete. I am pleased with how well it runs now.

BM
Bob M.
Tonawanda, NY
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Bob said the business did an excellent job.
This review was collected via phone interview by Customer Research Inc.

JG
James G.
Tonawanda, NY
GMC Sonoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
James said that the place was good to him, the staff was extra nice and took care of his needs.
This review was collected via phone interview by Customer Research Inc.

MK
Matt K.
Tonawanda, NY
Chevrolet Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Matt said that the place and it's staff are just great, they always take good care of him and even show up to work early for him to drop off if necessary.
This review was collected via phone interview by Customer Research Inc.

LK
Lisa K.
Tonawanda, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Lisa said they were really nice and were willing to work with her.
This review was collected via phone interview by Customer Research Inc.