Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

195 Reviews

100% Would Recommend
Latest Review about 9 hours ago

Reviews


BL
Bob L.
Florissant, MO
Ford Windstar Wagon
Verified Customer
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05/20/2019 Category: Service
Spoke with Carolyn. She said the business was knowledgeable and did good work.
This review was collected via phone interview by Customer Research Inc.

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MARILYN M.
Saint Louis, MO
Toyota Corolla
Verified Customer
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05/17/2019
Highly professional
I initially had the opportunity to be serviced by Florissant Garage & Radiator through AAA. I was pleased with their professionalism and the prompt repair of my vehicle. When I recently needed a catalytic converter installed and it was a difficult procedure the mechanic was excellent in solving the issues. Again I was extremely pleased with the installation.
Jeff K. from Florissant Garage & Radiator responded on 05/20/2019

Marilyn, thank you for returning to us for your converter. I am glad you were pleased with the repair to  your vehicle.  We really appreciate you taking the time to let us know how we are doing.--Charlie


JG
James G.
Saint Charles, MO
Dodge Grand Caravan
Verified Customer
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05/15/2019 Category: Service
James said this business did a good job. They were fast and professional.
This review was collected via phone interview by Customer Research Inc.
Jeff K. from Florissant Garage & Radiator responded on 05/20/2019

James, thank you again for trusting us with your van.  We really appreciate you taking the time to let us know how we are doing.--Charlie


MG
MARTIN G.
Florissant, MO
Dodge Grand Caravan
Verified Customer
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05/07/2019
FG&R is your place for auto repairs.
Honest and efficient auto repairs, they'll get the job done right at a fair price.
Jeff K. from Florissant Garage & Radiator responded on 05/08/2019

Martin, thank you for letting us know how we are doing.  It is always good to hear that we are taking care of our customers.  Thanks, Charlie


CN
CONNIE N.
Florissant, MO
Ford Focus
Verified Customer
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04/29/2019
Friendly, honest, affordable
I always take my vehicle to Florissant Garage and Radiator. Fair prices and dependable work. They've been in business forever for a reason!
Jeff K. from Florissant Garage & Radiator responded on 04/30/2019

Hello Connie, thank you for your honest opinion and taking the time to let us know how we are doing.  We really do appreciate it.--Charlie


HW
Helen W.
Florissant, MO
Kia Soul
Verified Customer
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04/23/2019 Category: Service
Helen said the service was good.
This review was collected via phone interview by Customer Research Inc.
Jeff K. from Florissant Garage & Radiator responded on 04/24/2019

Helen, thanks for letting us know how we are doing.--Charlie


Verified Customer
Florissant, MO
Dodge Grand Caravan
Verified Customer
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04/19/2019
Reasonable prices
The service was fast and the work was well done. Friendly staff
Jeff K. from Florissant Garage & Radiator responded on 04/24/2019

Thank you for taking the time to let us know how we are doing.  I am glad your experience with us with pleasant.  Thanks, Charlie


OS
OTTO S.
Foristell, MO
Ford Edge
Verified Customer
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04/18/2019
They know how to fix Your problems
They do a great job of analyzing and repairing Your vehicle no matter what the problem. They never try to take advantage on Your situation, They are honest to a fault. I would recommend this shop to anyone, great friendly people.
Jeff K. from Florissant Garage & Radiator responded on 04/24/2019

Glad we were able to help.  Thanks for taking the time to let us know!--Chralie


AJ
ANGELA J.
Saint Louis, MO
INFINITI G35 Coupe
Verified Customer
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04/18/2019
Price
I would do business with Florissant Radiator again. Mr. Jeff was nice over the phone and nice in person. The place was clean on the inside and outside. The price was good and I got my car back in a timely manner. I would for sure go back to Florissant Radiator again great place to take your car. Hands down. Thanks😁😁😁😁😁😁😃😁
Jeff K. from Florissant Garage & Radiator responded on 04/18/2019

Angela, thanks for taking the time to let us know how we are doing, we really appreciate it.--Charlie


JK
JIM K.
Florissant, MO
Toyota Prius v
Verified Customer
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04/17/2019
Well done
I take all my cars and van to Florissant Garage. They always let me know what's wrong before the repairs are made and how much it will cost. They've made extensive repairs and also do regular oil changes.I can't say enough about having a garage you can trust. I've sent several friends there and they always tell me how happy they are with there experience.
Jeff K. from Florissant Garage & Radiator responded on 04/18/2019

Thanks for taking the time to let us know how we are doing.  We really appreciate it!--Charlie


TH
Tom H.
Florissant, MO
Buick LaCrosse
Verified Customer
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04/05/2019 Category: Service
Tom said the employees were up front with him. They were straightforward about the work. They completed the promised service.
This review was collected via phone interview by Customer Research Inc.

JM
JOHN M.
Florissant, MO
Jeep Compass
Verified Customer
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03/24/2019
Typical service visit
I’ve used this garage numerous times for service and have never been disappointed. Always honest and at times even seemed apologetic for cost of repairs, it is what it is. I’d whether pay for trust then walk out wondering if just got fed a line of bull.

MF
MARSHA F.
Florissant, MO
Buick Enclave
Verified Customer
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03/23/2019
Nice Business
This was my first time going to this shop. I got an oil change and tire rotation. All was fine. The only thing that surprised me was the fact that they used a Synthetic blend oil in my vehicle. I have always put full Synthetic in it. I do know there is different opinions on that. It's ok. Next time I will request they use the full. Otherwise all was great. Everybody very nice and had it done when I requested.

PR
Pat R.
Missouri
Toyota Sienna
Verified Customer
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03/22/2019 Category: Service
Pat said the service was good and the price was fair.
This review was collected via phone interview by Customer Research Inc.

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LARRY W.
Florissant, MO
Volkswagen Jetta Sedan
Verified Customer
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03/19/2019
FGR
Always friendly and completion of job is on time. I would recommend them to anyone needing a professional job done.

LK
LOUIS K.
Florissant, MO
Acura RSX
Verified Customer
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03/14/2019
SERVICE
Been a long time customer. Never been disappointed.
I recommend Jeff and Dale to everyone.

BF
BOB F.
Maryland Heights, MO
Ford Police Interceptor
Verified Customer
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03/13/2019
Thanks for having John Starr on your team.
John has serviced my truck for about three years. Today is my first visit to FGR and I have found it to be a very pleasant business experience. Jeff was very timely, helpful and knowledgeable informing me of service progress and a mechanical issue I asked that they checkout. Thanks, Bob Ferraris. PS. The pastry shop you directed me to also has a deli and hot coffee.

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Doris S.
Florissant, MO
Mercury Grand Marquis
Verified Customer
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03/13/2019 Category: Service
Doris said she loves the service and the staff.
This review was collected via phone interview by Customer Research Inc.

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STEVE N.
Florissant, MO
Chevrolet Traverse
Verified Customer
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03/12/2019
Honest
Very friendly, very honest, well ran family owned business

BA
BOB A.
Florissant, MO
Kia Sedona
Verified Customer
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03/12/2019
Great workmandhip
Best place in town to get any vehicles repaired. Fair , honest and priced right, work done correct the first time . Jeff and Ken great people to deal with.