Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

217 Reviews

98% Would Recommend
Latest Review about 9 hours ago

Reviews


DD
DIAN D.
Los Angeles, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019
Knowledgeable owner and mechanic
The owner was knowledgeable of the BMW and mechanic explained what was done to the vehicle. Did a test run and everything work great. Excellent work.
The car was static for 4 months and they corrected all discrepancy.

JS
JEFF S.
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019
Because People Matter
I bought a pre-owned Mercedes 10 years ago because it was the best price for a used car that I could drive practically forever. That's why I knew finding a good Mercedes guy closer to my new home after a divorce was a good idea. While Fireestone had quoted me a fair price for the brake job I kept putting it off until I happened by this shop recently. Would I loved about it is it was so close I could drop my car off and walk back to my home near Playa Vista. What I didn't know was how important bonds between people are. There was something in Servicd advisor Erik's smile that day when I popped in and asked if they could work on my brakes. I've never seen an auto mechanic smile like that. I prefer buying local whenever I can but I also prefer people being friendly because that's what I'm used to in my home state of Minnesota. I never saw Eric again. I sure hope I get to. But Bernhardt was there the next time I showed up -- and interrupted lunch time nonetheless he treated me like a most valued client. The team did the job just like they promised.
This is a time when a promise kept is a big deal in this country. And Bernardt not only found an important safety issue that could have meant life or death for me and my family down the road but he delivered on what he promised. and I even learned some cool new German phrases in the short time it took for me to pick up my car which, by the way, had been washed unexpectedly -- and that was a very nice touch. Say what you will about that patch of centinela avenue between Playa Vista and Inglewood. Some may call it 'The Hood' but I call it my home now. And frankly g&n motors which had been my Mercedes team for the last 5 years it's just too far away when I know I've got Mercedes specialists so close I can walk there to pick up my car. Ive only driven about a mile but the brakes seem to be working. let's assume the job was done right... because Mercedes and because Germans. When it comes to cars and many other things they know what's up. But because Erik needs our prayers and Bernhardt is minding the store -- If you've got a question or a job I'll bet you'll get the same level of excellent service that I received. Thanks again guys and God speed Erik. By the way Bernard I think I accidentally stole your pen it's got your shops name on it So I'll drop it off next time I come in for service this will be a good reminder Thanks again.

CW
CORNEL W.
St. Louis, MO
Mercedes-Benz E-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2019
Brake lamp
It was the service in the money they save me

SP
Sherry P.
Inglewood, CA
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Best Mercedes Repair
I have been a customer for nearly 30 years. I have never been disappointed with their service. They are courteous and professional. I have never had to come back for the same problem. They strive to accommodate their customers.

BW
Brian W.
Los Angeles, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
Foreign Car Repairs Five Star
I needed some work done on my E350. I went to Foreign Car Repair’s in my neighborhood. When I pulled in. The Auto bay work area was very neat and clean and the service technicians greeted me. I parked my car and walked to the front office. I met Bernhard Puzik. I explained to him my concerns with my car. He listened to my needs that I addressed. He made me feel at ease and told me he would take a look and call me if anything else would be needed.
The entire exchange of discussion went well.
I was very pleased with my experience and they went beyond expectations. I highly recommend using them again for future work. My car sounds, runs, and feels like new.
Thank you Bernard Puzik and the service technicians team.
Satisfied Client Brian W.
Of Los Angeles Ca

JP
Jay P.
Los Angeles, CA
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019
Parts wear out.
Maintaining a Benz is expensive. I save a lot y buying old ones, but I would be spending the same if I bought them new. Bernhard keeps them running at full efficiency for me.

TT
Tippy T.
Inglewood, CA
Mercedes-Benz 400E
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019
These gentlemen do great work and my car runs so good. I would recommend everyone to bring your car here for service.
SEE ABOVE FOR COMMENT IN REVIEW TITLE

MF
MICHAEL F.
Los Angeles, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019
Great experience
This is how a repair shop should operate. They were courteous, the shop was clean. The diagnosis was quick. The repair was also quick. My car runs great! Thanks guys!

MD
Marshall D.
Los Angeles, CA
BMW 3 Series
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/28/2019 Category: Service
Marshall said the vehicle still does have a vibration. Everything else they worked on was good.
This review was collected via phone interview by Customer Research Inc.

KR
Keith R.
Los Angeles, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2019
BMW engine rebuild
Excellent in every aspect A+++++++

DJ
Deanna J.
Los Angeles, CA
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019
Top Notch Work!
I receive top notch work whenever I take my car in. Erik is knowledgeable and kind. He went over and beyond to help me on my last repair. My 15 yr old Benz is running like new again!! Thx guys!

BR
Blanche R.
Los Angeles, CA
Mercedes-Benz 380SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Repair Service
I trust them to be honest about any repairs that are needed. If they say this repair should be done now, I don’t hesitate to say “fix it”. This is so important for women to have a mechanic they can trust. The repairs are always done in a timely manner and I am always asked if I need transportation to pick up my car. If my car broke down in the front of a repair shop I would have it towed to Foreign car repair.

AS
Arlance S.
Los Angeles, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019
2006 BMW
Excellent customer service.

VL
Vivian L.
Hawthorne, CA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019 Category: Service
Vivian said the employees provided what she asked for. They called and provided service updates. They provided her with service options.
This review was collected via phone interview by Customer Research Inc.

RG
Rodney G.
Inglewood, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019
Masters Class
This shop is simply put in a class all by itself. I’ve finally found a shop that equal to the BWM dealer repair service except more affordable. The technicians are friendly, informative and happy to explain a repair or cost of repair to you. Master’s Class !!!

AR
Avan R.
Inglewood, CA
Audi allroad
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Avan said it was good service.
This review was collected via phone interview by Customer Research Inc.

JP
Jay P.
Los Angeles, CA
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019
Friendly and Competent
Let's face it. Maintaining and repairing Benzes and Beemers is an expensive proposition. When you buy them used and coming off leases and run them until the wheels fall off, like I do, there will come a time when major parts start to fail. When that happens and it seems that each time the hood is lifted, it's another grand on the credit card, you have two choices. Go to a dealer, half way across the county or use a trusted local mechanic.
Bernhardt, owner of FCR is a guy I can trust. His prices are competitive and he keeps me running and on the road. He is right there with his crew. He gets his parts in hours instead of days. Unlike dealers who don't care about customers who are flunkies for fleet-owning elitists, Bernie communicates if he hits a snag. He keeps his promises and does good estimates and good work. He'll also be good enough to help with something as small as a light bulb.

Verified Customer
Los Angeles, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Great repair and diagnosis shop.
Foreign Car Repair is an excellent establishment for car repair. They provide excellent service and good repairs at reasonable price.

SP
SPENCER P.
Los Angeles, CA
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
Great service
Very professional and kind service is what they provide at Foreign car repairs auto repair shop. They are not out to beat you out of your money but to take the stress of worrying about your vehical off your mind.

MC
Mark C.
CA
Porsche Cayman
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
They Found the Problem when No One Else Could
I couldn't be happier with the outcome of my first visit to Foreign Car Repairs & Sales. My 2007 Porsche Cayman S, which I bought new and has given me many years of reliable service, suddenly developed a severe brake squeak. It was at the point where it was embarrassing to drive the car. I took it back three times to another mechanic, who couldn't fix the problem. That's when I brought it to Foreign Car Repairs & Sales. I explained the problem, left the car and hoped for the best. Later the same day they called and said the car was ready. They had isolated the problem and repaired it. That was over three weeks ago and I have driven the car practically every day and it is absolutely perfect. I'll certainly keep going back for future service. They are courteous, professional and very thorough.