Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

201 Reviews

98% Would Recommend
Latest Review 17 days ago

Reviews


TT
Tori T.
Culver City, CA
BMW 3 Series
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/13/2017 Category: Service
Tori said the price she was quoted was really high, so she didn't get repairs done at this business. She stated she felt like she was being taken advantage of.
This review was collected via phone interview by Customer Research Inc.
Bernhard P. from Foreign Car Repairs & Sales responded on 12/26/2017

After talking to her we established that out check out was correct. She said the other shop coated here $300.00 less. There is a possibility that the powersteering pump is rebuild rather then new one which could count for the differance.She did not allow us to shop for better price but left disappointed,that there was so many problem.


BD
Bernard D.
Los Angeles, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2017 Category: Service
Bernard said the service at the business was fine, but they tried to do work that he did not need.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Inglewood, CA
Audi TT
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/20/2016 Category: Service
Robert said he was not satisfied with his experience. He received no service. The vehicle was sitting at the business for a week. It was not analyzed and there were too many vehicles. He spent a lot of money on the wrong part.
This review was collected via phone interview by Customer Research Inc.
Bernhard P. from Foreign Car Repairs & Sales responded on 07/28/2016

We can understand how Robert was not happy with his experience but we tried our best to solve his vehicles no start issue.  We use diagnostic tools to retreive fault codes stored in the cars computer which suggested a faulty camshaft sensor.  Unfortunately this didn't resolve the issue, so we did further diagnosis spending another 4-6 hours looking for other causes.  This led us to a timing belt with teeth worn off which could cause the vehicle timing to be off.  He authorized us to perform this repair and then changed his mind at which time we put it all back together.  Since he declined the repairs we only charged him our standard $150 diagnostic fee. 


VM
Virgina M.
Los Angeles, CA
Mercedes-Benz E320
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/22/2016 Category: Service
Spoke with Ronald. He said he told Virginia to take her vehicle to the business because it had a low idle and would shut off constantly. She sat and waited hours for them to inspect the vehicle. They finally ran a diagnostic test and could not effectively advise what was wrong. They offered to do a process of elimination as to what the problem could be and he refused when they asked him for $1100 for the unnecessary repairs. They ended up charging him $100 to connect a computer. He left and had another business diagnose the vehicle and they charged him $40 for a bad hose. He was extremely upset with the business because he paid them $100 to do absolutely nothing and his vehicle is running great thanks to this other business.
This review was collected via phone interview by Customer Research Inc.
Bernhard P. from Foreign Car Repairs & Sales responded on 06/24/2016

This car had several codes pertaining to 3 cylinder misfiring,the transmission electric conductor plate for shifting had defect. The left and right catalytic are faulty.The power-steering was very hard to turn and the SRS light is on. The Technician also noticed that the ignition wires were brittle due to age of wires. All these problem can set off an engine check light. The customer declined work due to all the codes that came up.


BC
Bobby C.
Los Angeles, CA
Mercedes-Benz ML500
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/18/2016 Category: Service
Bobby said he went to the business three months ago. Three months later he had to go back with the same problem and they charged him to fix the same problem.
This review was collected via phone interview by Customer Research Inc.

JP
Jay P.
Los Angeles, CA
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019
Friendly and Competent
Let's face it. Maintaining and repairing Benzes and Beemers is an expensive proposition. When you buy them used and coming off leases and run them until the wheels fall off, like I do, there will come a time when major parts start to fail. When that happens and it seems that each time the hood is lifted, it's another grand on the credit card, you have two choices. Go to a dealer, half way across the county or use a trusted local mechanic.
Bernhardt, owner of FCR is a guy I can trust. His prices are competitive and he keeps me running and on the road. He is right there with his crew. He gets his parts in hours instead of days. Unlike dealers who don't care about customers who are flunkies for fleet-owning elitists, Bernie communicates if he hits a snag. He keeps his promises and does good estimates and good work. He'll also be good enough to help with something as small as a light bulb.

Verified Customer
Los Angeles, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Great repair and diagnosis shop.
Foreign Car Repair is an excellent establishment for car repair. They provide excellent service and good repairs at reasonable price.

SP
SPENCER P.
Los Angeles, CA
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
Great service
Very professional and kind service is what they provide at Foreign car repairs auto repair shop. They are not out to beat you out of your money but to take the stress of worrying about your vehical off your mind.

MC
Mark C.
CA
Porsche Cayman
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
They Found the Problem when No One Else Could
I couldn't be happier with the outcome of my first visit to Foreign Car Repairs & Sales. My 2007 Porsche Cayman S, which I bought new and has given me many years of reliable service, suddenly developed a severe brake squeak. It was at the point where it was embarrassing to drive the car. I took it back three times to another mechanic, who couldn't fix the problem. That's when I brought it to Foreign Car Repairs & Sales. I explained the problem, left the car and hoped for the best. Later the same day they called and said the car was ready. They had isolated the problem and repaired it. That was over three weeks ago and I have driven the car practically every day and it is absolutely perfect. I'll certainly keep going back for future service. They are courteous, professional and very thorough.

BR
Blanche R.
Los Angeles, CA
Mercedes-Benz 380SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
Evaluation of Foreign Ca Repair
I trust Berhard’s Evaluation of my car’s problems and his recommendations for any repairs needed. I will have my car towed to Foreign Repair before getting another mechanic’s recommendation for repair needs.

DM
Dennise M.
CA
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Great service
It’s always good knowing that my car was serviced by a group of very competent people (thanks Art)!!

LM
Leonard M.
Inglewood, CA
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Sl 500
They do great work

Verified Customer
Los Angeles, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
5
I was satisfied with the repair made to my car

SG
STANLEY G.
Los Angeles, CA
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
Bernhard is a delight to deal with, even if you are getting your car repaired and know you have to spend money. He is very straight forward in his overall manner.
Although I had to spend more money than anticipated, I was comfortable that the work needed to be done and that my vehicle was in better shape because of it. I was shown the defective parts of everything that had to be replaced, and this gave me additional comfort.

BW
Brian W.
Los Angeles, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
My auto maintenance.
My E350 need some maintenance and I received the best understanding and the best advice and the best service. I highly recommend Foreign Car Repairs and Sales.
My family and friends I’ve told and we are all pleased with our services.

Brian from Los Angeles Ca

BC
Barbara C.
Los Angeles, CA
Mercedes-Benz C280
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Barbara said the service was good and she was pleased with the work performed.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Inglewood, CA
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2019
Annual car check up
I’ve been using these guys for a while. They’re pleasant and do know the foreign vehicles I.e Mercedes and BMW. They have good service and there has not been a service they couldn’t resolve. They get you in/out and will provide you with a lift home if you live close.

The only thing I would add is that they could wipe off your windows or do a light vacuum would be nice. At minimum as a customer courtesy clean the front window.

LM
Linda M.
Los Angeles, CA
Mercedes-Benz S430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Customer
Great service and professionalism.
The issue I brought my car in for was ok so the dealer was honest enough to say so

WD
Willie D.
Los Angeles, CA
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
mbz s550
foreign car repair did an excellent job on repair to my car they were fast and efficient cost wise very reasonable and courteous very please with there work

SP
Sherry P.
Inglewood, CA
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018
Service is always wonderful. Their concern for providing the best service is outstanding.
Excellent service and concern.