Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

184 Reviews

97% Would Recommend
Latest Review 6 days ago

Reviews


TT
Tori T.
Culver City, CA
BMW 3 Series
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/13/2017 Category: Service
Tori said the price she was quoted was really high, so she didn't get repairs done at this business. She stated she felt like she was being taken advantage of.
This review was collected via phone interview by Customer Research Inc.
Bernhard P. from Foreign Car Repairs & Sales responded on 12/26/2017

After talking to her we established that out check out was correct. She said the other shop coated here $300.00 less. There is a possibility that the powersteering pump is rebuild rather then new one which could count for the differance.She did not allow us to shop for better price but left disappointed,that there was so many problem.


BD
Bernard D.
Los Angeles, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2017 Category: Service
Bernard said the service at the business was fine, but they tried to do work that he did not need.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Inglewood, CA
Audi TT
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/20/2016 Category: Service
Robert said he was not satisfied with his experience. He received no service. The vehicle was sitting at the business for a week. It was not analyzed and there were too many vehicles. He spent a lot of money on the wrong part.
This review was collected via phone interview by Customer Research Inc.
Bernhard P. from Foreign Car Repairs & Sales responded on 07/28/2016

We can understand how Robert was not happy with his experience but we tried our best to solve his vehicles no start issue.  We use diagnostic tools to retreive fault codes stored in the cars computer which suggested a faulty camshaft sensor.  Unfortunately this didn't resolve the issue, so we did further diagnosis spending another 4-6 hours looking for other causes.  This led us to a timing belt with teeth worn off which could cause the vehicle timing to be off.  He authorized us to perform this repair and then changed his mind at which time we put it all back together.  Since he declined the repairs we only charged him our standard $150 diagnostic fee. 


VM
Virgina M.
Los Angeles, CA
Mercedes-Benz E320
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/22/2016 Category: Service
Spoke with Ronald. He said he told Virginia to take her vehicle to the business because it had a low idle and would shut off constantly. She sat and waited hours for them to inspect the vehicle. They finally ran a diagnostic test and could not effectively advise what was wrong. They offered to do a process of elimination as to what the problem could be and he refused when they asked him for $1100 for the unnecessary repairs. They ended up charging him $100 to connect a computer. He left and had another business diagnose the vehicle and they charged him $40 for a bad hose. He was extremely upset with the business because he paid them $100 to do absolutely nothing and his vehicle is running great thanks to this other business.
This review was collected via phone interview by Customer Research Inc.
Bernhard P. from Foreign Car Repairs & Sales responded on 06/24/2016

This car had several codes pertaining to 3 cylinder misfiring,the transmission electric conductor plate for shifting had defect. The left and right catalytic are faulty.The power-steering was very hard to turn and the SRS light is on. The Technician also noticed that the ignition wires were brittle due to age of wires. All these problem can set off an engine check light. The customer declined work due to all the codes that came up.


BC
Bobby C.
Los Angeles, CA
Mercedes-Benz ML500
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/18/2016 Category: Service
Bobby said he went to the business three months ago. Three months later he had to go back with the same problem and they charged him to fix the same problem.
This review was collected via phone interview by Customer Research Inc.

AS
Arlance S.
Los Angeles, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Great customer service.
Great customer service. Always explains about what repairs are needed. Also, very timely in performing repairs.

KG
Kellah G.
Inglewood, CA
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Excellent service
The service is always professional and all repairs are explained in detail. My car was washed which is a bonus. Manager and staff are exceptional.

AE
Anette E.
Culver City, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
My E 350
All the service men started early to make sure my car was completed on time. The check all parts and replace those needing to be replaced.

Verified Customer
Los Angeles, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Excellent work
Their repairs is better than the dealership.

JC
James C.
Los Angeles, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Great Work!
I had been looking for a BMW shop to service my car ever since the warranty on my car had expired. Although it took a while, Foreign Repair is the place I had been looking for. Foreign completed the repairs and servicing of my car in an expeditious and professional manner, with a fair price. Perhaps 1/2 the cost of servicing at BMW dealer. I emphatically recommend Foreign to take care of your BMW, Mercedes, Porsche, import car.

KR
Kevin R.
Culver City, CA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Oil Change
I driven by this shop for years and when faced with an immediate need for an oil change I decided to stop by. The auto tech checked my digital settings of my BMW and showed me my levels and need for oil.

The service was excellent and the cost was more than reasonable. I will be returning for future car service.

GB
George B.
Los Angeles, CA
Mercedes-Benz CL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Car repair
Foreign Car repair does a great job for a fair price. Great people also!!!

LB
Lois Ann B.
Los Angeles, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Courteous, knowledgeable, friendly staff. A great value.
Sée above...

ST
Sophia T.
Los Angeles, CA
Mercedes-Benz C280
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Sophia said that she has been doing services with the business since she bought the vehicle, and they provide the good service that she looks for.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Los Angeles, CA
Mercedes-Benz 420SEL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Jim said the staff worked through a difficult service problem until it was solved.
This review was collected via phone interview by Customer Research Inc.

LR
Lenonda R.
Inglewood, CA
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Lenonda said George was accommodating. He was professional and handled her vehicle well. He didn't charge a lot. She stated she appreciated him. She encouraged him to keep up the great work.
This review was collected via phone interview by Customer Research Inc.

TT
Tippy T.
Inglewood, CA
Mercedes-Benz 400E
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
THESE GENTLEMEN R THE GREATEST AND THEY DO EXCELLENT WORK AND I WILL NEVER LET NO ONE ELSE WORK ON MY CAR
YOU GUYS ARE THE GREATEST

EY
Erika Y.
CA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Great service
Great, friendly, affordable service!

BW
Bernice W.
Inglewood, CA
Jaguar X-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Bernice said they have been good to her and take care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

DR
Don R.
Los Angeles, CA
BMW 530iT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Don said he has been pretty pleased with the service he has had at the business.
This review was collected via phone interview by Customer Research Inc.