After talking to her we established that out check out was correct. She said the other shop coated here $300.00 less. There is a possibility that the powersteering pump is rebuild rather then new one which could count for the differance.She did not allow us to shop for better price but left disappointed,that there was so many problem.
We can understand how Robert was not happy with his experience but we tried our best to solve his vehicles no start issue. We use diagnostic tools to retreive fault codes stored in the cars computer which suggested a faulty camshaft sensor. Unfortunately this didn't resolve the issue, so we did further diagnosis spending another 4-6 hours looking for other causes. This led us to a timing belt with teeth worn off which could cause the vehicle timing to be off. He authorized us to perform this repair and then changed his mind at which time we put it all back together. Since he declined the repairs we only charged him our standard $150 diagnostic fee.
This car had several codes pertaining to 3 cylinder misfiring,the transmission electric conductor plate for shifting had defect. The left and right catalytic are faulty.The power-steering was very hard to turn and the SRS light is on. The Technician also noticed that the ignition wires were brittle due to age of wires. All these problem can set off an engine check light. The customer declined work due to all the codes that came up.
Bernhardt, owner of FCR is a guy I can trust. His prices are competitive and he keeps me running and on the road. He is right there with his crew. He gets his parts in hours instead of days. Unlike dealers who don't care about customers who are flunkies for fleet-owning elitists, Bernie communicates if he hits a snag. He keeps his promises and does good estimates and good work. He'll also be good enough to help with something as small as a light bulb.
My family and friends I’ve told and we are all pleased with our services.
Brian from Los Angeles Ca
The only thing I would add is that they could wipe off your windows or do a light vacuum would be nice. At minimum as a customer courtesy clean the front window.
The issue I brought my car in for was ok so the dealer was honest enough to say so