Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

450 Reviews

99% Would Recommend
99% Business Response
Latest Review 6 days ago

Reviews


BB
Brian B.
Florida
Ford Police Interceptor
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/07/2018 Category: Service
Brian said he would not recommend this business for service because the staff were not friendly.
This review was collected via phone interview by Customer Research Inc.
Alan B. from Minneola Automotive Center Inc responded on 05/08/2018

Hello Brian

We are sorry you had less than a great experience at our shop.

Regards

Brad & Alan


AW
AMY W.
Volkswagen Jetta
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/02/2017
Never again.....They can't be trusted. Only got a one star because I couldn't review without choosing one.
I brought the car in for a simple wiring fix. Brad told me I also had two broken rods on the front. I have a background in helicopter and missile systems, and also automobiles. But I guess they saw a dumb blonde chick when they looked across the counter. I have an estimate to fix the rods, and replace wheel bearings, etc., of almost $800. I took it to one of my friends who owns a shop, because I drive that car over 100 miles a day round trip to work and had none of the symptoms of broken rods. He told me to get new tires and that everything they said on that estimate was a lie. Needless to say, I am pretty pissed. They were going to pocket that money from a single mom with two kids who gets no child support. Luckily for me, I know a little about cars and did not fall prey to the fear tactics and being told how my car was unsafe. (Its a 2012 VW Jetta, so it's not like I'm driving a fifteen year old car.) I took my car there first for a tune up, and I told them that was what it needed, and I was happy with them. Now, I guess they figured they had my trust so they could swindle me out of my money. Not this girl. I promise you, I will make sure the city of Clermont knows about this; if I have to have the paper write it up I will.
Alan B. from Minneola Automotive Center Inc responded on 03/03/2017

Hello Amy,

I am very disapointed to read of your experience recently at our shop. In all my years of business I have never heard of Brad or his technition ever reccommending work that was not necessary, as is testified by well over a hundred other testimonials. It shocks me to hear that this is your experience. I am sure there is some confusion. While it seemes we have lost your trust as a customer, which is more valuable to us than money any repair work can bring us, I still would welcome the opportunity to meet with you and to unravel what went wrong. I have know Brad for a long time and I hold him and his team in very high regard. These folks really do take pride is "NOT CHEATING" the customers or reccomending work that is not necessary. We have built our success on a reputation of excellent work and trustworthyness and we would not jepordize this for anything. 

I would invite you to come to the shop and meet with Brad and myself to review your car and unravel this confusion. I would welcome the opportunbity to make things right and have you leave us with a wonderful impression of Minneolia Automotive. Please let me know if you atre willing to get together at the shop.

Regards,
Alan & Brad


RM
Richard M.
Florida
Honda Accord
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/06/2016 Category: Service
Richard said he went to this business, got an estimate and it was extraordinarily too high.
This review was collected via phone interview by Customer Research Inc.
Alan B. from Minneola Automotive Center Inc responded on 08/08/2016

Hi Richard,

Thank you for takingthe time to send in your review of Minneola Automotive. I am very sorry that you felt our estimate was too high. As you know we took over an hour to throughly investigate the cause of your A/C problem, at no cost to you, and found the compressor to be faulty. When we replace parts in any vehicle we always use top rated parts and never use used parts, becaus of this we are proud to always offer our customers a 2 year 24,000 mile warrenty unlike many other automotive repair business. I am sure if you take your car to any other Automotive shop and they throughly check your A/C system they will find the same issue and their estimate will most likely be comparable if not more. I would also guess that you will not get a 2 year 24,000 mile warrenty on the work. Please feel free to return with your vehicle when you find out our estimate is reasonable and fair, we will be happy to have you as one of our many satisfied customer.

Regards,
Brad & Alan


MF
Marlin F.
Clermont, FL
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Marlin said that the business got him in right away and they did a good job with a fair price. He said that the owner was a nice guy.
This review was collected via phone interview by Customer Research Inc.
Alan B. from Minneola Automotive Center Inc responded on 12/05/2018

Hello Marlin

Thank you for your nice review.

Regards
Alan & Brad
Owners


AR
Art R.
Florida
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Art said the service was fine. The work was a little expensive.
This review was collected via phone interview by Customer Research Inc.
Alan B. from Minneola Automotive Center Inc responded on 12/04/2018

hi Art
thank you for your review.

regards
Alan & Brad
owners


AB
ALAN B.
Groveland, FL
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Great work
I am pleased with the work here and the honesty.
Alan B. from Minneola Automotive Center Inc responded on 12/01/2018

thank you


JF
Jane F.
Clermont, FL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Jane said she's very happy with the business.
This review was collected via phone interview by Customer Research Inc.
Alan B. from Minneola Automotive Center Inc responded on 11/21/2018

Hi Jane,
Thank you for your nice review.

Regards
Alan & Brad
Owners


LW
Louis W.
Florida
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Louis said she had no complaints.
This review was collected via phone interview by Customer Research Inc.
Alan B. from Minneola Automotive Center Inc responded on 11/08/2018

hi Louis

Thank you for your nice review.

Regards

Alan & Brad
Owners


V
Valued Customer
Woodstock, GA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Routine Maintenance I Never Have To Worry About
Minneola Auto sends me reminders for routine maintenance on my company vehicle. Their program tracks my vehicle mileage and service needs. I never have to worry if my vehicle is going to be ready for the next road trip. It will be ready and I have Brad and his team of professionals to thank for that. Great job!
Alan B. from Minneola Automotive Center Inc responded on 11/05/2018

Thank you for your nice review.

Regards
Alan & Brad
Owners


KG
KENNETH G.
Clermont, FL
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Accurate fast cheap no " treat da rube n bill "
Fast accurate diagnose. They listen and get it and fix it fast good n cheap
Alan B. from Minneola Automotive Center Inc responded on 11/04/2018

Hi Kenneth,

Thank you for your nice review. Please tell your friends :-)

Regards
Alan & Brad
Owners


JP
James P.
Clermont, FL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Spoke with June. She said she is pleased with the service the business provides, they make her feel comfortable, and they are honest.
This review was collected via phone interview by Customer Research Inc.
Alan B. from Minneola Automotive Center Inc responded on 11/06/2018

Hello June,

Thanjk you for your nice review.

Regards,
Alan & Brad
Owners


JG
JOANE G.
Clermont, FL
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Minneola Auto is the best!!
Another job well done by Brad and the staff at Minneola Auto. Whenever I bring my 2000 Volkswagen Beetle in they explain to me in detail what must be done and always give excellent service! They are the best!!
Alan B. from Minneola Automotive Center Inc responded on 11/02/2018

Hi Joane,

Thank you for your nce review. We appreciate your business.

Regards,

Alan & Brad
Owners


DS
Donald S.
Florida
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Donald said that the place has done work for him before so he went back.
This review was collected via phone interview by Customer Research Inc.
Alan B. from Minneola Automotive Center Inc responded on 11/06/2018

Donald

Thank you for your nice review.

Regards
Alan & Brad
Owners


MR
MARY R.
Clermont, FL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Great service; have recommended them MANY times! and will continue to do so!
Brad always works me in on short notice. They let me know what the cost going to be if there are extra things that show up. I am confident in their judgement. i will continue to recommend them at any opportunity
Alan B. from Minneola Automotive Center Inc responded on 11/01/2018

Hello Mary

Thank you for your nice review. We really appreciate your business.

Regards

Alan & Brad
Owners


JR
JOHN R.
Clermont, FL
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Outstanding Service
The drive to Mineola Automotive is 31.5 miles one way. There is a good trust relationship because of the honesty, technical competence and outstanding service that I have always received. Thanks to Brad and his team, you will always have me as a loyal customer.
Alan B. from Minneola Automotive Center Inc responded on 10/31/2018

Hello John,

Thank you very much for your loyalty. We value your business.

Regards,

Alan & Brad
Owners


TM
TOM M.
Orlando, FL
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Friendly and honest.
Every time I had to bring my car in for a repair or routine maintenance, they always provided quality service, reasonable prices and all in a timely manner. The staff is very friendly!
Alan B. from Minneola Automotive Center Inc responded on 10/25/2018

Hi Tom
Thank you for your nice review.

Regards
Alan & Brad
Owners


MH
Melissa H.
Davenport, FL
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Melissa said this business has been very understanding and has good people. It was a long process.
This review was collected via phone interview by Customer Research Inc.
Alan B. from Minneola Automotive Center Inc responded on 10/24/2018

Hello Melissa

Thank you for your nice review.

Regards

Alan & Brad
Owners


MG
Mike G.
Groveland, FL
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Great service
As always.
Alan B. from Minneola Automotive Center Inc responded on 10/21/2018

Hi Mike,

Thanks for your nice review.

Reggards

Alan & Brad
Owners


JD
Jackie D.
Leesburg, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Caring
Just a big thank you to Brad for taking care of my problem in a very timely manner.
Will be back again.
Alan B. from Minneola Automotive Center Inc responded on 10/19/2018

Jackie

Thank you for your nice review

Brad & Alan
Owners


AM
Adam M.
Florida
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Adam said the business has good people. He likes the staff and he appreciates all the work they provided for him.
This review was collected via phone interview by Customer Research Inc.
Alan B. from Minneola Automotive Center Inc responded on 10/23/2018

Hello Adam

Thank you for your nice review.

Regards
Alan & Brad
Owners