Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

640 Reviews

100% Would Recommend
85% Business Response
Latest Review about 2 hours ago

Reviews


BB
Brian B.
Florida
Ford Police Interceptor
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/07/2018 Category: Service
Brian said he would not recommend this business for service because the staff were not friendly.
This review was collected via phone interview by Customer Research Inc.
Alan B. from Minneola Automotive Center Inc responded on 05/08/2018

Hello Brian

We are sorry you had less than a great experience at our shop.

Regards

Brad & Alan


AW
AMY W.
Volkswagen Jetta
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/02/2017
Never again.....They can't be trusted. Only got a one star because I couldn't review without choosing one.
I brought the car in for a simple wiring fix. Brad told me I also had two broken rods on the front. I have a background in helicopter and missile systems, and also automobiles. But I guess they saw a dumb blonde chick when they looked across the counter. I have an estimate to fix the rods, and replace wheel bearings, etc., of almost $800. I took it to one of my friends who owns a shop, because I drive that car over 100 miles a day round trip to work and had none of the symptoms of broken rods. He told me to get new tires and that everything they said on that estimate was a lie. Needless to say, I am pretty pissed. They were going to pocket that money from a single mom with two kids who gets no child support. Luckily for me, I know a little about cars and did not fall prey to the fear tactics and being told how my car was unsafe. (Its a 2012 VW Jetta, so it's not like I'm driving a fifteen year old car.) I took my car there first for a tune up, and I told them that was what it needed, and I was happy with them. Now, I guess they figured they had my trust so they could swindle me out of my money. Not this girl. I promise you, I will make sure the city of Clermont knows about this; if I have to have the paper write it up I will.
Alan B. from Minneola Automotive Center Inc responded on 03/03/2017

Hello Amy,

I am very disapointed to read of your experience recently at our shop. In all my years of business I have never heard of Brad or his technition ever reccommending work that was not necessary, as is testified by well over a hundred other testimonials. It shocks me to hear that this is your experience. I am sure there is some confusion. While it seemes we have lost your trust as a customer, which is more valuable to us than money any repair work can bring us, I still would welcome the opportunity to meet with you and to unravel what went wrong. I have know Brad for a long time and I hold him and his team in very high regard. These folks really do take pride is "NOT CHEATING" the customers or reccomending work that is not necessary. We have built our success on a reputation of excellent work and trustworthyness and we would not jepordize this for anything. 

I would invite you to come to the shop and meet with Brad and myself to review your car and unravel this confusion. I would welcome the opportunbity to make things right and have you leave us with a wonderful impression of Minneolia Automotive. Please let me know if you atre willing to get together at the shop.

Regards,
Alan & Brad


RM
Richard M.
Florida
Honda Accord
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/06/2016 Category: Service
Richard said he went to this business, got an estimate and it was extraordinarily too high.
This review was collected via phone interview by Customer Research Inc.
Alan B. from Minneola Automotive Center Inc responded on 08/08/2016

Hi Richard,

Thank you for takingthe time to send in your review of Minneola Automotive. I am very sorry that you felt our estimate was too high. As you know we took over an hour to throughly investigate the cause of your A/C problem, at no cost to you, and found the compressor to be faulty. When we replace parts in any vehicle we always use top rated parts and never use used parts, becaus of this we are proud to always offer our customers a 2 year 24,000 mile warrenty unlike many other automotive repair business. I am sure if you take your car to any other Automotive shop and they throughly check your A/C system they will find the same issue and their estimate will most likely be comparable if not more. I would also guess that you will not get a 2 year 24,000 mile warrenty on the work. Please feel free to return with your vehicle when you find out our estimate is reasonable and fair, we will be happy to have you as one of our many satisfied customer.

Regards,
Brad & Alan


RG
RONN G.
Clermont, FL
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Family owned company that care about the customers
Great service and friendly staff. I will continue to be a repeat customer.

H
H.
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019
Trusted Service
I had a major safety issue occurring with my car. Brad, Tyler, and their team quickly diagnosed the problem and corrected the difficult repair in a speedy time frame. I was offered transportation back home which I greatly appreciated but didn’t need. The repair was made at a fair price, proficiently completed, and I was treated like family. This is the only auto repair shop I will trust my car maintenance & repairs! Thank you Minneola Auto Center! You are the best!!!

G
G.
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019
You can trust them to be honest with you!!
Great place to take your car and know that they will not try to hold you up,and sell you things you don’t need!! Give them a try you want be disappointed !!!

AP
Art P.
Clermont, FL
Lexus RX 400h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019
Honest service at a fair price
Brad and his team are professional, honest, knowledgeable and friendly. I recommend Minneola Automotive to all my family and friends

PH
Pete H.
Clermont, FL
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019
Family owned
Reliable,honest and good service is why i have trusted my cars for years with Minneola Auto.

JH
JESSICA H.
Clermont, FL
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019
Alignment
Very nice customer service, fast and convenient. Honest!

DJ
DAVID J.
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019
Great Service
Brad and his team always gives us great service. We take both our vehicles there for any mechanical work that needs to be done.

Verified Customer
Gotha, FL
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019
Great Group of Guys
Always honest and on time.
And very pleasant to deal with

LA
larry a.
Clermont, FL
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
Truck repairs
I was treated excellent Very happy with the repairs thank you

CD
carl d.
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019
The service
Knowledgeable service and stands behind their work

JS
jeffery S.
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019
JUST LOVE THIS PLACE!
Brad and his team are absolutely AMAZING!! Their work is top-notch. Brad is beyond honest, a quality that is hard to find these days. I have 3 cars in my family and won't take them anywhere else. He's the best!

DK
DANIEL K.
Clermont, FL
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019
Integrity!
I scheduled an oil change because the sensor alerted me. After dropping the car off, I received a call that was shocking. He told me my oil quality was spotless and was not in need of the change. I feel other locations would of just changed the oil without alerting me. That’s why we go to Minneola Automotive!

LR
LAURIE R.
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019
Oil change
Very courteous, family oriented business. I trust their work and they are not pushy. Thank you!!

GS
GEORGE S.
Leesburg, FL
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019
Service
Courtesy, quality and willingness to help.

SC
SANDY C.
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
Best Auto Shop In Town!
First time client and wish I had taken my vehicle in sooner. I drove in without an appointment for an oil change and was welcomed with professionalism and was told no problem, we'll take care of your car. Brad educated me on the right type oil for my vehicle and I took his advise. They did a great job and took care of my vehicle with minimal waiting. I'll be back as a forever client. Thank you.

LM
LAURI M.
Minneola, FL
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
Always the best service!
Brad and his guys do quality work and are super honest. They care about their customers and have a ton of repeat business. Highly recommend them .

EF
emily f.
Groveland, FL
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
Awesome job
Got new dotted and slotted rotors put on along with ceramic break pads. Feels great on my camaro and no more squeeking from my old ones! 👍🏼