Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

491 Reviews

99% Would Recommend
98% Business Response
Latest Review about 2 hours ago

Reviews


BB
Brian B.
Florida
Ford Police Interceptor
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/07/2018 Category: Service
Brian said he would not recommend this business for service because the staff were not friendly.
This review was collected via phone interview by Customer Research Inc.
Alan B. from Minneola Automotive Center Inc responded on 05/08/2018

Hello Brian

We are sorry you had less than a great experience at our shop.

Regards

Brad & Alan


AW
AMY W.
Volkswagen Jetta
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/02/2017
Never again.....They can't be trusted. Only got a one star because I couldn't review without choosing one.
I brought the car in for a simple wiring fix. Brad told me I also had two broken rods on the front. I have a background in helicopter and missile systems, and also automobiles. But I guess they saw a dumb blonde chick when they looked across the counter. I have an estimate to fix the rods, and replace wheel bearings, etc., of almost $800. I took it to one of my friends who owns a shop, because I drive that car over 100 miles a day round trip to work and had none of the symptoms of broken rods. He told me to get new tires and that everything they said on that estimate was a lie. Needless to say, I am pretty pissed. They were going to pocket that money from a single mom with two kids who gets no child support. Luckily for me, I know a little about cars and did not fall prey to the fear tactics and being told how my car was unsafe. (Its a 2012 VW Jetta, so it's not like I'm driving a fifteen year old car.) I took my car there first for a tune up, and I told them that was what it needed, and I was happy with them. Now, I guess they figured they had my trust so they could swindle me out of my money. Not this girl. I promise you, I will make sure the city of Clermont knows about this; if I have to have the paper write it up I will.
Alan B. from Minneola Automotive Center Inc responded on 03/03/2017

Hello Amy,

I am very disapointed to read of your experience recently at our shop. In all my years of business I have never heard of Brad or his technition ever reccommending work that was not necessary, as is testified by well over a hundred other testimonials. It shocks me to hear that this is your experience. I am sure there is some confusion. While it seemes we have lost your trust as a customer, which is more valuable to us than money any repair work can bring us, I still would welcome the opportunity to meet with you and to unravel what went wrong. I have know Brad for a long time and I hold him and his team in very high regard. These folks really do take pride is "NOT CHEATING" the customers or reccomending work that is not necessary. We have built our success on a reputation of excellent work and trustworthyness and we would not jepordize this for anything. 

I would invite you to come to the shop and meet with Brad and myself to review your car and unravel this confusion. I would welcome the opportunbity to make things right and have you leave us with a wonderful impression of Minneolia Automotive. Please let me know if you atre willing to get together at the shop.

Regards,
Alan & Brad


RM
Richard M.
Florida
Honda Accord
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/06/2016 Category: Service
Richard said he went to this business, got an estimate and it was extraordinarily too high.
This review was collected via phone interview by Customer Research Inc.
Alan B. from Minneola Automotive Center Inc responded on 08/08/2016

Hi Richard,

Thank you for takingthe time to send in your review of Minneola Automotive. I am very sorry that you felt our estimate was too high. As you know we took over an hour to throughly investigate the cause of your A/C problem, at no cost to you, and found the compressor to be faulty. When we replace parts in any vehicle we always use top rated parts and never use used parts, becaus of this we are proud to always offer our customers a 2 year 24,000 mile warrenty unlike many other automotive repair business. I am sure if you take your car to any other Automotive shop and they throughly check your A/C system they will find the same issue and their estimate will most likely be comparable if not more. I would also guess that you will not get a 2 year 24,000 mile warrenty on the work. Please feel free to return with your vehicle when you find out our estimate is reasonable and fair, we will be happy to have you as one of our many satisfied customer.

Regards,
Brad & Alan


JC
JANIS C.
Clermont, FL
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Oil Change Brakes
Great people working there. Very friendly.

ES
ED S.
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Fast efficient and honest.
The search for a reliable and honest mechanic has been a challenge for many. I honestly believe I have found that. I will continue to use them in future.
Alan B. from Minneola Automotive Center Inc responded on 02/20/2019

Hello Ed

Thank you for your nice review.

Regards
Alan & Brad
Owners


DS
DALEEZA S.
Saturn SW1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Reasonable prices
They’re very kind and welcoming. They will do their best if you’re on a budget. And they don’t try and sell you for anything you don’t need.
Alan B. from Minneola Automotive Center Inc responded on 02/19/2019

Hello Daleeza

Thank you for your kind review.

Regards
Alan & Brad
Owners


DP
Diana P.
Clermont, FL
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Diana said the service was good.
This review was collected via phone interview by Customer Research Inc.
Alan B. from Minneola Automotive Center Inc responded on 02/20/2019

Than you for the nice review.

Reghards
Alan & Brad
Owners


JF
JOHN F.
Clermont, FL
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Honest, Local
Been taking my family's cars here for about six years. They treat you right, tell it like it is, and let you know what has to be fixed and what can wait. No surprise's when you reach the register. Now my son is older and in elementary school, I came to find out they help support the local school fundraisers too.
Long story short, you know where I will take my cars, next time they need serviced, and so should you.
Alan B. from Minneola Automotive Center Inc responded on 02/18/2019

Hi John,
Thank you very much for yopur nice review.

Regards
Alan & Brad
Owners


KR
KATHY R.
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Excellent service, clear explanations
We bring all our vehicles to Minneola Automotive. I never feel dumb or silly for asking questions. Brad and his team are always friendly and talk us through the issues clearly and plainly. He works with us to keep our teenagers driving safe vehicles! His pricing has always been fair, too. Highly recommended!
Alan B. from Minneola Automotive Center Inc responded on 02/15/2019

Hello Kathy

Thank you for your nice review.

Regards
Alan & Brad
Owners


JT
judy t.
Clermont, FL
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Great Place
They are extremely accommodating, efficient, and honest. I wouldn’t consider going anywhere else.
Alan B. from Minneola Automotive Center Inc responded on 02/15/2019

Hello Judy

Thank you for your nice review.

Regards
Alan & Brad
Owners


JC
JESSICA C.
Clermont, FL
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
I Feel Like Family
I truly appreciate Brad & Tyler and the rest of the staff. They are not only knowledgeable, but also extremely fair with their pricing. Every time I come in, I feel like part of the family; and that is important to me. I like to go into a place and feel valued not just treated like another number. The last time I was in there, they went above and beyond for me. I highly recommend Minneola Auto . They are fast, friendly and reasonably priced.
Alan B. from Minneola Automotive Center Inc responded on 02/15/2019

Hello Jessica

Thank you for your nice review.

Regards
Alan & Brad
Owners


JV
JEORGE V.
Groveland, FL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Awesome Service & Honest
I want to say thank you to Brad the owner and Dave who serviced our rv this oast week. The service 6was second to none and the honesty and the customer friendly environment was excellent Most rv service places you never get to talk to the technician who serviced the rv you just pay at tge end. Dave went over everything he did and was very thorough. Brad the owner went over a number of things he rocommended we do to keep the rv in tip top shape. Anyone who reads this I highly recoomebd Minneola Auto. I will take all my vehicles there un the future for service. Thanks again.
Alan B. from Minneola Automotive Center Inc responded on 02/14/2019

Hello Jeorge

Thank you very much for your very nice review.

Regards

Alan & Brad
Owners


CT
CRAIG AND T.
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Excellent service with knowledgeable techs to take care of your auto
I have taken my cars to Brad and his crew for years. And I have always been a satisfied customer. Do yourself a favor and give them a try. You won't be disappointed.
Alan B. from Minneola Automotive Center Inc responded on 02/14/2019

Hello Craig
Thank you for your kind review.

Regards

Alan & Brad
Owners


DB
DAWN B.
Clermont, FL
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Best auto care !!
I highly recommend Minneola Auto, had a problem with my car and was told basically to just get rid of my car , that it would be costly computer repairs, so glad I made that phone call to Tyler who knew exactly what was wrong with me telling him only a few things! Then found out he does detailing also!! Very honest and best prices for everything!! Tyler’s father has owned and operated over 10 years! They go above and beyond any expatations I.had!!
Alan B. from Minneola Automotive Center Inc responded on 02/14/2019

hello Dawn

Thank you for your nice review.

Regards
Alan & Brad
Owners


EW
ERNEST W.
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Truck window repair
My first experience with this business and was very impressed. I would definitely use them again. The people very friendly and they did a good job on my truck. They did an evaluation and let me know what it would cost before they performed any work.
Alan B. from Minneola Automotive Center Inc responded on 02/14/2019

Hello Ernest

Thank you for your nice review.

Regards

Alan & Brad
Owners


ES
ED S.
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
High Integrity
The staff at Minneola are honest, hard working and very knowledgeable...Highly recommended..A+...
Alan B. from Minneola Automotive Center Inc responded on 02/13/2019

Hello Ed

Thank you for your nice review.

Regards
Alan & Brad
Owners


DR
DENNY R.
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Great service
I know longer live in the area but return to Minneola auto repair because Brad & his crew handle my problems in a very timely manner. Today I was prepared to leave my car overnight, but Brad took a few minutes to diagnose the problem himself, replaced the battery in my 03 Grand Marquis & had me back on the road in less than an hour. He also handled the warranty on my battery. “ if you tell me what you can do, I will give you the benefit of the doubt. But if you show me I believe you. “. Brad gets results.
Alan B. from Minneola Automotive Center Inc responded on 02/13/2019

Hello Denny

Thank you very much for your nice review.

Regards
Alan & Brad
Owners


BT
BRENT T.
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Honest service
Brad and his folks are top notch mechanics that provide honest service at a fair price.
Alan B. from Minneola Automotive Center Inc responded on 02/13/2019

Hello Brent

Thank you for your nice review.

Regards
Alan & Brad
Owners


BM
Bill M.
Clermont, FL
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
Exellent
Good service
Alan B. from Minneola Automotive Center Inc responded on 02/09/2019

Hello Bill
Thank you for your nice review

Regards
Alan & Brad
Owners


GF
GLENN F.
Clermont, FL
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
Professional and Expertise in their field
Great work in a timely manner
Alan B. from Minneola Automotive Center Inc responded on 02/09/2019

Hello Glenn

Thank You for your nice review.

Regards
Alan & Brad
Owners