Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

290 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


DR
Daniel R.
Delray Beach, FL
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/18/2016 Category: Service
Daniel said his vehicle works but it's not perfect.
This review was collected via phone interview by Customer Research Inc.

SD
STEVEN D.
Sussex, NJ
Chevrolet Corvette
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2016
exhaust leak at manifold
tim held to his estimate,work done on time ,exhaust leak appears to be fixed.i would use tims auto again

PP
Paula P.
Glenwood, NJ
Chevrolet Cutaway
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2016 Category: Service
Paula said she will recommended this facility.
This review was collected via phone interview by Customer Research Inc.

DA
Dave A.
Bushkill, PA
GMC Sierra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/20/2016 Category: Service
Dave said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

ML
MATT L.
Lafayette, NJ
Volkswagen Passat
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2016
What a rack
When I started hearing a whine coming from power steering and fluid was leaking there is only one place I would trust with my vehicle. Tims's Auto and Truck Care Center. I know that the work will get done correctly without any shortcuts and Tim stands behind his work. Great staff and quality workmanship.

Matt L.

JV
Jeff V.
Sussex, NJ
Ford Excursion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2016 Category: Service
Jeff said this business did a good job and they got it done quickly, however they are expensive.
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
Sussex, NJ
Pontiac Grand Prix
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/28/2018 Category: Service
Joe said the staff at the business did not look at what the real problem was and fixed something else instead. He was unhappy with their service.
This review was collected via phone interview by Customer Research Inc.

GA
George A.
Sussex, NJ
Ford Police Interceptor
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/09/2017 Category: Service
George said he had an oil change performed at this business and there was nothing complicated about it.
This review was collected via phone interview by Customer Research Inc.

ZT
Zachary T.
Sussex, NJ
Cadillac DeVille
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/14/2017 Category: Service
Zachary said this business did a good job, but they did forget to bleed the brakes.
This review was collected via phone interview by Customer Research Inc.

DD
Doug D.
Sussex, NJ
Ford Cutaway
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/04/2017 Category: Service
Doug said the people at this business were pleasant. They cancelled his first appointment for no reason. His second appointment took over a day to complete. He was disappointed in the labor cost and was charged an outrageous fee.
This review was collected via phone interview by Customer Research Inc.
Nicole S. from Tim's Auto & Truck Care Center responded on 05/06/2017

We apologize for your bad experience, Unfortunately the repair cost on a Class A motor home is much higher than on a normal vehicle. If you would like to speak in detail about the cost involved installing the shocks you supplied to us for your vehicle, Tim would be more than happy to accommodate that. In the future you may want to consider asking for a price quote ahead of time to prevent any confusion.


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