Thank you for coming in to have your vehicle serviced with us, we do greatly appreciate your business. Unfortunately sometimes things come up or we have issues with getting the right parts, we do apologize for taking so long, the turning of the rotors can sometimes can take longer than expected. We have discussed the issue you preseneted with our staff and are working on improving (time wise) with somethings. I'm just glad we were able to get your vehicle back to you the same day. Once again thank you for your service Ms. Kirby and we hope to provide you with an excellent service in the future.