Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

360 Reviews

100% Would Recommend
93% Business Response
Latest Review 1 day ago

Reviews


DC
Dave C.
Blue Bell, PA
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018
We now have brakes ......
While pulling the SUV out of the driveway, the brake pedal went to the floor. Knowing we had no brakes, had AAA tow vehicle to Steve's. They
found the problem and was able to repair it even though the SUV is 16 years old. Price was reasonable & we still have our car - could have been
in a serious accident.
Steve from Steve's Auto Care Inc responded on 08/20/2018

Thanks Dave, Always Appreciated! :)


LS
Larry S.
Norristown, PA
Acura 3.0CL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018
Automotive Perfection
Steve has serviced all of our family vehicles for over 20 years. Everything has always been repaired the first time.
Steve from Steve's Auto Care Inc responded on 08/20/2018

Hi Larry! Thank you for the review! We appreciate it! :)


SS
Steve S.
Blue Bell, PA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Fast, Friendly, and Honest
Have taken two older model Toyotas to Steve's this summer for state inspection. Turn around was as promised, and nothing was wrong either time. That's 5 Stars in my book.
Steve from Steve's Auto Care Inc responded on 08/17/2018

Hi steve! Thank you for the review! We appreciate it! :)


RK
Roman K.
Norristown, PA
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Well equipped in all aspects necessary tools and knowledge.
Steve's Auto Care Inc. Dear fiends;
Most times we like to praise job done well with our automobile which can be so true and mine is no different. For the lack of the the time in the past we held occasional get together,s. Now that illness fell upon us Steve exposed his good big heart inspecting my two vehicle at no charge because of my cancer illness. He not only took care of my trucks but my life. Than'k's. Roman
Steve from Steve's Auto Care Inc responded on 08/02/2018

Hi Roman! Thank you so much for the review! Hope all is well.


SM
Sean M.
Philadelphia, PA
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Sean said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

SP
Sandra P.
Plymouth Meeting, PA
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
Why I use Steve's Auto Repair Service
He is knowledgeable, friendly and helpful. He explains in layman's terms what the vehicle problem is, explains what it needs, and gives an estimate of the cost, (and does what he can to keep expenses down for the repair). Steve gives the customer an estimate of the time it will take for the repair, and calls when the vehicle is done. His staff is pleasant and polite.
His shop is clean, as is the waiting area. ( He could probably use some more up to date magazines.) He may not be the biggest auto repair shop, but I believe he is the best.
Steve from Steve's Auto Care Inc responded on 07/30/2018

Hi Sandra! Thank you for the review! We appreciate It! :)


GW
George (Sig) W.
Norristown, PA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018
Steve is a Professional
Steve has taken care of our cars, that's why we rent his trucks when needed to move things. He was very busy this week, but worked hard to fit me in. He is very trustworthy, honest and kind. He did a quick perfect job and it is nice to be able to trust a good man like Steve. God Bless Him. Siggie
Steve from Steve's Auto Care Inc responded on 07/24/2018

Hi Sig! Thank you so much for the review! We appreciate it! :)


EC
Ed C.
Norristown, PA
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Ed said the service at this business was great.
This review was collected via phone interview by Customer Research Inc.

DS
Diane S.
Norristown, PA
Chrysler 300M
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Diane said she was not disappointed. She was very satisfied her vehicle. The staff got it fixed very well.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Blue Bell, PA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Spoke with John's wife. She said they moved to the area recently, and she has been very impressed with the level of care and consideration that the staff has shown to them in such a short period of time.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Blue Bell, PA
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Dependable, honest & excellent mechanic
Steve has worked on many models of our cars throughout the years. His repairs fix our car. He is fair in his price and explains any potential issues
that may need work in the near future.

DC
Desiree C.
Blue Bell, PA
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Honest, quality service!
This was my first time using Steve's for mechanic work and I couldn't have been more pleased. He was honest, knowledgeable and repaired my car quickly even though I knew he was working on a week turnaround given the amount of cars in his garage. I will be a repeat customer. Thanks, Steve!
Steve from Steve's Auto Care Inc responded on 07/19/2018

Hi Desiree! Thanks you for your review! We appreciate it very much! :)


RS
Ron S.
Blue Bell, PA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Steve's Saves the Day
I noticed that my car was months late for inspection.

I called him on a Friday morning & he told me to drop it off & he'd try to get it done by next week. I had no choice.

Later that afternoon I received a call telling me that my car was finished & I could pick it up anytime until 10:00 PM.

I've been using Steve's for around 26 years on 4 of my cars & 2 of my wife's with NO complaints.
Steve from Steve's Auto Care Inc responded on 07/19/2018

Hi Ron! Thank you for the review! We appreciate it! :)


JC
Jay C.
Blue Bell, PA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Steve's Auto Care - A Competent, Professional, Convenient & Reliable Automobile Repair Service.
Steve's Auto Care provides Competent, Professional, convenient & Reliable Automobile Repair Service.
My car is a 25 year old Honda Odyssey (1995), which I stubbornly hang on to!
The Air Conditioning System was not cooling properly and the AC compressor was cycling on and off every 10 seconds.
Dropped it off at Steve's one evening. I got a call from Jay by 11 am. next morning saying the car was ready, for pickup... It was quick and convenient.

Jay, Steve's mechanic explained what the problem was. He had cleaned out a lot of dirt and debris from the evaporator, which was not allowing the heat to dissipate. Jay "Pressure Tested the AC system" and he found that there was too much refrigerant in the cooling system. (The excess refrigerant was added by me a few days earlier in my driveway without having the proper High pressure and Low pressure gauges AND lack of expertise! I hopelessly failed to "solve the the problem" myself!).
After the excess refrigerant was evacuated and the other steps, the problem was solved.
The Repair bill was reasonable and fair.
Also, Jay also advised me to check for for debris collecting on the evaporator (Which is in front of the radiator and looks like a small radiator) and clean it out once a year with a garden hose... Simple.

Steve and his whole crew are a fine group and I highly reccomend them.
Jay C. Blue Bell PA.
PS:
I also appreciate the convenience of Email reminders and also picking up the car as late as 10.00pm,because the Liberty gas station is open till then with an attendant available.
Steve from Steve's Auto Care Inc responded on 07/06/2018

Hi Jay, Thank you so much for the review! We appreciate it! :)


JW
Joseph W.
Norristown, PA
Toyota Camry
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/06/2018 Category: Service
Joseph said the prices were high for fixing a flat tire.
This review was collected via phone interview by Customer Research Inc.

GC
Greg C.
Blue Bell, PA
Mercedes-Benz CLS-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Recent appointment
Steve makes it effortless and painless. Competent car care.
Steve from Steve's Auto Care Inc responded on 07/05/2018

Hi Greg, Thank you for your review. We appreciate it! :)


DC
Daniel C.
Collegeville, PA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
Steve's overall service superiority.
Once again Steve provided excellent service.

He mentioned I would need front brakes in about six months. When I said do it his reply was no need at this time - let's wait.
Can your car repair person be any more honest.
Just moved to Collegeville, but will continue to use Steve's services in Blue Bell. It's worth the trip.
Steve from Steve's Auto Care Inc responded on 07/05/2018

Hi Daniel! Thanks you so much for the review! We appreciate it! :)


GB
Gwen B.
Norristown, PA
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Gwen said the staff did a very good job.
This review was collected via phone interview by Customer Research Inc.

JW
Jim W.
Norristown, PA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
Oil change visit
A great experience
Steve from Steve's Auto Care Inc responded on 07/05/2018

Thank You for the review! Always appreciated! :)


BF
Bill F.
Blue Bell, PA
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Bill said that his experience at the place was nice and the staff were pleasant.
This review was collected via phone interview by Customer Research Inc.

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