Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

346 Reviews

100% Would Recommend
95% Business Response
Latest Review 10 days ago

Reviews


JC
Jay C.
Blue Bell, PA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Steve's Auto Care - A Competent, Professional, Convenient & Reliable Automobile Repair Service.
Steve's Auto Care provides Competent, Professional, convenient & Reliable Automobile Repair Service.
My car is a 25 year old Honda Odyssey (1995), which I stubbornly hang on to!
The Air Conditioning System was not cooling properly and the AC compressor was cycling on and off every 10 seconds.
Dropped it off at Steve's one evening. I got a call from Jay by 11 am. next morning saying the car was ready, for pickup... It was quick and convenient.

Jay, Steve's mechanic explained what the problem was. He had cleaned out a lot of dirt and debris from the evaporator, which was not allowing the heat to dissipate. Jay "Pressure Tested the AC system" and he found that there was too much refrigerant in the cooling system. (The excess refrigerant was added by me a few days earlier in my driveway without having the proper High pressure and Low pressure gauges AND lack of expertise! I hopelessly failed to "solve the the problem" myself!).
After the excess refrigerant was evacuated and the other steps, the problem was solved.
The Repair bill was reasonable and fair.
Also, Jay also advised me to check for for debris collecting on the evaporator (Which is in front of the radiator and looks like a small radiator) and clean it out once a year with a garden hose... Simple.

Steve and his whole crew are a fine group and I highly reccomend them.
Jay C. Blue Bell PA.
PS:
I also appreciate the convenience of Email reminders and also picking up the car as late as 10.00pm,because the Liberty gas station is open till then with an attendant available.
Steve from Steve's Auto Care Inc responded on 07/06/2018

Hi Jay, Thank you so much for the review! We appreciate it! :)


GC
Greg C.
Blue Bell, PA
Mercedes-Benz CLS-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Recent appointment
Steve makes it effortless and painless. Competent car care.
Steve from Steve's Auto Care Inc responded on 07/05/2018

Hi Greg, Thank you for your review. We appreciate it! :)


DC
Daniel C.
Collegeville, PA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
Steve's overall service superiority.
Once again Steve provided excellent service.

He mentioned I would need front brakes in about six months. When I said do it his reply was no need at this time - let's wait.
Can your car repair person be any more honest.
Just moved to Collegeville, but will continue to use Steve's services in Blue Bell. It's worth the trip.
Steve from Steve's Auto Care Inc responded on 07/05/2018

Hi Daniel! Thanks you so much for the review! We appreciate it! :)


GB
Gwen B.
Norristown, PA
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Gwen said the staff did a very good job.
This review was collected via phone interview by Customer Research Inc.

JW
Jim W.
Norristown, PA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
Oil change visit
A great experience
Steve from Steve's Auto Care Inc responded on 07/05/2018

Thank You for the review! Always appreciated! :)


BF
Bill F.
Blue Bell, PA
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Bill said that his experience at the place was nice and the staff were pleasant.
This review was collected via phone interview by Customer Research Inc.

AG
Anita G.
Norristown, PA
Pontiac Torrent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Anita said the business takes care of her right away. They don't try to charge her for services she doesn't need so she considers them to be trustworthy.
This review was collected via phone interview by Customer Research Inc.

AP
Andrew P.
Norristown, PA
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
PROFESSIONALISM AND CUSTOMER CARE
We are always cared for in a professional manner and the work is always first class.
Steve from Steve's Auto Care Inc responded on 06/22/2018

Hi Andy! Thank you for the review! We appreciate it! :)


GA
Gerry A.
Blue Bell, PA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Gerry said the owner Steve provided him a new tire without any charge.
This review was collected via phone interview by Customer Research Inc.

DC
Daniel C.
Blue Bell, PA
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Steve's overall service superiority.
Once again Steve provided outstanding service. This time his flexibility to fit me in at the last moment due to my neglect about my inspection date was much appreciated.
I am moving from Blue Bell to Collegeville at the end of the month, but I will still use Steve's Auto for all of my service needs. It is worth the drive.
Steve from Steve's Auto Care Inc responded on 06/08/2018

Hi Daniel! Thank you for the great review! We appreciate it! :)


RH
Ron H.
Blue Bell, PA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
Great service over the years
Had may car in for annual service and replacement of defective part. Once again Steve and his maintenance team did a terrific job. Part was replaced and the car was running smooth again. Over the years Steve continues to provide reliable efficient service that I can always count on. Great to have him looking after my car.

Ron Hugel
Blue Bell
Steve from Steve's Auto Care Inc responded on 06/05/2018

Hi Ron! Thank you for the review! :)


AC
Anthony C.
Norristown, PA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018
service.
Service personnel are always courteous and professional. Steve is very accommodating with setting up appt. dates and knowledgeable about needed service on my car.
Steve from Steve's Auto Care Inc responded on 06/05/2018

Hi Tony! Thanks for the review! :)


LW
Lolita W.
Norristown, PA
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Quality service
Great service from Steve! Will surely recommend to friends.
Steve from Steve's Auto Care Inc responded on 05/25/2018

Hi Lolita! Thank you for your review! We appreciate it! :)


MK
Mike K.
Conshohocken, PA
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Mike said the employees took care of his vehicle. They completed service fast.
This review was collected via phone interview by Customer Research Inc.

DF
Dustin F.
Blue Bell, PA
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Dustin said the staff took care of his vehicle in a timely fashion. They did a good job working on it.
This review was collected via phone interview by Customer Research Inc.

SS
Shane S.
Plymouth Meeting, PA
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Shane said everything about his experience was perfectly fine. Everything went as he hoped it would.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Norristown, PA
Acura RL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Great Service...
Had my car in for 90K service and an AC problem. Steve's auto Care diagnosed the problem with the AC as a wiring issue. Could have been a BIG problem. They found the wire! Fixed the wire went over the car.
As usual, the bill wasn't too bad!!!

AG
Anneliese G.
Collegeville, PA
Lexus GX 470
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Very accommodating and efficient
I go to Steve's whenever I have a problem in between inspections done by my dealer. Steve has always been very accommodating, even on short notice, and is a pleasure to deal with.
Steve from Steve's Auto Care Inc responded on 04/26/2018

Hi Anneliese! Thank you for the review! :)


ES
Ethan S.
Philadelphia, PA
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Inspection
The staff was able to fit me in at relatively the last moment. They were friendly and thorough, and didn't require needless fixes. They gave me a solid to-do list for future issues that weren't necessary at the current time.
Steve from Steve's Auto Care Inc responded on 04/20/2018

Hi Ethan! Thank you for the review! We appreciate it! :)


LM
Larry M.
Norristown, PA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Larry said, this business helped him out of a jam.
This review was collected via phone interview by Customer Research Inc.