Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

119 Reviews

100% Would Recommend
Latest Review 8 days ago

Reviews


RW
Rudd W.
North Bend, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Rudd said the staff was knowledgeable, quick, friendly, and accommodating.
This review was collected via phone interview by Customer Research Inc.

JS
Jan S.
Hobart, WA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
Trust and confidence!!
I want to tell you, Daniel in Issaquah is your very finest asset! He is so knowledgeable, so pleasant, so professional and I put my full trust and confidence in him. I hope he is compensated well and that you appreciate the outstanding service he performs for your shop! Thanks for this opportunity to commend him!!

TB
Taylor B.
Snohomish, WA
Lexus IS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Taylor said they know their stuff and they are awesome.
This review was collected via phone interview by Customer Research Inc.

YT
Yasha T.
Bellevue, WA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Yasha said the people at the business were helpful, answered all his questions and it was a good experience.
This review was collected via phone interview by Customer Research Inc.

DF
DAVID F.
Bellevue, WA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
The manager
Work is done promptly and advise is always professional and helpful

AM
Andy M.
Bellevue, WA
Lexus LX 470 Luxury SUV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Andy said the business did a good job, and were quick servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

JF
Justin F.
Snoqualmie, WA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Justin said he's never disappointed with the service.
This review was collected via phone interview by Customer Research Inc.

RS
Ravi S.
Bellevue, WA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019
Always great service at Mark's
I've been taking my cars to Mark's in Issaquah for years and I've never been disappointed with the service, price, and convenience. I recommend this place to anyone who asks about alternatives to dealer service and national chains.

DB
Dan B.
Issaquah, WA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
Competent Work
In addition to good work, Daniel has given us good advice on repairs: when to repair, when not to repair

BL
Ben L.
Issaquah, WA
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2019 Category: Service
Ben said Daniel is quite good and the work was done at a good price.
This review was collected via phone interview by Customer Research Inc.

LL
Laura L.
Snoqualmie, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019
Simply the best
Mark's Japanese Auto has been my go-to service shop for years. Their service is courteous, honest, and prompt, and they have a habit of overperforming every time. They have taken my vehicle in on short notice, troubleshot until absolutely sure we have the issues solved, expedited things when other things in life have taken over, and always done all of the above with a smile. I give Mark's my highest recommendation.

TL
TRICIA L.
Renton, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Such friendly customer-oriented people
Every time I get my car serviced here I feel like my car & I am REALLY cared about - in all the years I've been taking my car here I NEVER ONCE felt like they "suggested" fixes for my car that weren't necessary (as had happened a few times at other places) before I found Marks! :-).
Daniel (at the counter) is wonderful and clearly cares about his customers and that they leave happy. He strives to work the appointments around his customers convenience, and always welcomes them with a smile when they walk through the door!
Thanks!

BP
Bill P.
Sammamish, WA
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019
Great Auto Repair Source
These guys are good. I recommend them highly.

JT
Jim T.
Issaquah, WA
Land Rover LR3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
LR3 service
Outstanding and rapid service on our 2006 LE3

HG
Heidi G.
Bellevue, WA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Heidi said the staff was helpful and the service was quick.
This review was collected via phone interview by Customer Research Inc.

PC
Peter C.
Bellevue, WA
Subaru Outback (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2019 Category: Service
Peter said the staff forgot to put the cap back on the window washing fluid tank.
This review was collected via phone interview by Customer Research Inc.

AK
Alex K.
Issaquah, WA
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Alex said the business was very helpful and knowledgeable. They took care of all the vehicle needs and it was great.
This review was collected via phone interview by Customer Research Inc.

PG
PEGGY G.
Seattle, WA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Great customer service
I’ve been taking my car to Mark’s for about 5 years . They always do a good job and I know I can trust them.

MW
MIKE W.
Mercer Island, WA
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2019
Expensive but worth it.
Mark's is a high quality auto repair/maintenance shop. They are not cheap but I can count on them for an honest assessment and high quality work. I am a repeat customer and intend to continue with them.

JM
John M.
Sammamish, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
John said the staff always gives him an honest assessment.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 21 - 40 of 119 in total