Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

115 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


Verified Customer
Issaquah, WA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019
Dependability and competence
Always leave confident that the job was done with care and know how

OR
Onti R.
Issaquah, WA
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019
Great service, knowledgeable employees
Daniel was really nice and helpful. He’s responsive, timely, and honest. We only take our cars to Marks! Love it!

DM
David M.
Issaquah, WA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2019 Category: Service
David said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Issaquah, WA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019
Regular maintenance
Always so helpful and courteous.

MP
Mike P.
Issaquah, WA
Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2019 Category: Service
Mike said that the service was good but he had a little trouble communicating with the guy at the front desk.
This review was collected via phone interview by Customer Research Inc.

YL
Yu L.
Issaquah, WA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
Yu said the service provided by this business is pretty good.
This review was collected via phone interview by Customer Research Inc.

KH
Kate H.
Fall City, WA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Kate said the employees did what she asked.
This review was collected via phone interview by Customer Research Inc.

RW
RUTHE W.
Issaquah, WA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
Always kind and pleasant...and thorough.
Fair pricing and good work. Easy to deal with.

JD
Janelle D.
Sammamish, WA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Janelle said they are honest, fairly priced and don't try to oversell on things. She said Daniel is always very nice.
This review was collected via phone interview by Customer Research Inc.

RS
Randy S.
Issaquah, WA
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Randy said the staff did what they said, and at the price quoted.
This review was collected via phone interview by Customer Research Inc.

SD
Sean D.
Bellevue, WA
Lexus GX 470
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2019 Category: Service
Sean said the service was great however he would have liked his vehicle cleaned after the service.
This review was collected via phone interview by Customer Research Inc.

WB
Wayne B.
Snoqualmie, WA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
Friendly affordable service. Always on time and excellent work.
The 2009 Pilot you recently did work on runs and feels brand new. My S2000 is running great due to the excellent work you did in replacing the plugs and coils. You guys are great and I am sorry we are moving away and will have to find another place in Phoenix. We'll miss you guys.
Wayne Blackwell...

MH
MYLA H.
Issaquah, WA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019
No Need to go anywhere else!
Since finding Mark's, years ago, I have never felt the need to go else where,Very knowledgeable, professional, always fairly priced. A pleasure to do business with Mark's Japanese-Auto, Daniel makes it easy!

Verified Customer
Bellevue, WA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019
Felt Well Taken Care Of
Took my 2005 Honda Pilot to the Issaquah location after a quote from another shop seemed excessive. Marks was 38% less and the front desk guy seemed really sharp and honest. Marks also noticed another issue with my car once they looked at it that the other shop had to have seen but made no mention of it. Having the other issue taken care of while the main problem was being addressed saved me thousands due to all the work involved in having to get to it which was covered in my cost to address the primary problem. The front desk guy even emailed me pictures of the other discovered issue and explained it in person when I went to pick up the car. I really feel good about these guys and felt they aren't out to gouge you like other shops do.

MH
Milton H.
Issaquah, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Milton said he liked how the job was done and the service.
This review was collected via phone interview by Customer Research Inc.

DS
Denise s.
Bellevue, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019
Detailed Car
I want to thank Eduardo for the beautiful job he did on my car. It's like driving a new car. He got out the really bad stains on my passenger side and carpet from spilled drinks. I sat in my for awhile to enjoy the new smells. I highly recommend Marks for detailing of your car. Thank you.

RW
Rudd W.
North Bend, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Rudd said the staff was knowledgeable, quick, friendly, and accommodating.
This review was collected via phone interview by Customer Research Inc.

JS
Jan S.
Hobart, WA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
Trust and confidence!!
I want to tell you, Daniel in Issaquah is your very finest asset! He is so knowledgeable, so pleasant, so professional and I put my full trust and confidence in him. I hope he is compensated well and that you appreciate the outstanding service he performs for your shop! Thanks for this opportunity to commend him!!

TB
Taylor B.
Snohomish, WA
Lexus IS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Taylor said they know their stuff and they are awesome.
This review was collected via phone interview by Customer Research Inc.

YT
Yasha T.
Bellevue, WA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Yasha said the people at the business were helpful, answered all his questions and it was a good experience.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 115 in total