Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

114 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


CS
Claire S.
Bellevue, WA
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/10/2018 Category: Service
Claire said this business was not able to get the oil that they needed for her vehicle so she had to wait an extra hour. However, the gentleman behind the counter was super helpful and he actually went to get the oil himself when he realized it was delayed.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Issaquah, WA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2019 Category: Service
David said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MP
Mike P.
Issaquah, WA
Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2019 Category: Service
Mike said that the service was good but he had a little trouble communicating with the guy at the front desk.
This review was collected via phone interview by Customer Research Inc.

SD
Sean D.
Bellevue, WA
Lexus GX 470
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2019 Category: Service
Sean said the service was great however he would have liked his vehicle cleaned after the service.
This review was collected via phone interview by Customer Research Inc.

BL
Ben L.
Issaquah, WA
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2019 Category: Service
Ben said Daniel is quite good and the work was done at a good price.
This review was collected via phone interview by Customer Research Inc.

PC
Peter C.
Bellevue, WA
Subaru Outback (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2019 Category: Service
Peter said the staff forgot to put the cap back on the window washing fluid tank.
This review was collected via phone interview by Customer Research Inc.

MW
MIKE W.
Mercer Island, WA
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2019
Expensive but worth it.
Mark's is a high quality auto repair/maintenance shop. They are not cheap but I can count on them for an honest assessment and high quality work. I am a repeat customer and intend to continue with them.

VM
Venugopal M.
Snoqualmie, WA
INFINITI M35
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Verugopal said they have good customer service and they're honest
This review was collected via phone interview by Customer Research Inc.

DB
Debbie B.
Renton, WA
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2018 Category: Service
Spoke with Debbie. She said that the work was fantastic. The issue was, when it was complete, no one called to let them know.
This review was collected via phone interview by Customer Research Inc.

RT
Richard T.
Issaquah, WA
Lexus RX 350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
Richard said the service was not quite excellent but it was still above average.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Issaquah, WA
Honda Civic Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018
Good job Mark.
Good job Mark.

SO
Suzanne O.
Sammamish, WA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Suzanne said the business did a great job. She was happy with the service, although the price was a little bit higher then she was expecting.
This review was collected via phone interview by Customer Research Inc.

SF
Shubo F.
Issaquah, WA
Subaru Impreza Sedan (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Shubo said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SZ
Shirley Z.
Issaquah, WA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2018 Category: Service
Shirley said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PO
Pawel O.
Issaquah, WA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018 Category: Service
Pawel said he is quite satisfied with the service. There is a problem with his vehicle after the service. He will call the business to inform them about it.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
Issaquah, WA
Honda S2000
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/29/2018 Category: Service
Dan said everything was very good at the business.
This review was collected via phone interview by Customer Research Inc.

OR
Onti R.
Issaquah, WA
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019
Great service, knowledgeable employees
Daniel was really nice and helpful. He’s responsive, timely, and honest. We only take our cars to Marks! Love it!

Verified Customer
Issaquah, WA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019
Regular maintenance
Always so helpful and courteous.

YL
Yu L.
Issaquah, WA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
Yu said the service provided by this business is pretty good.
This review was collected via phone interview by Customer Research Inc.

KH
Kate H.
Fall City, WA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Kate said the employees did what she asked.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 114 in total