Gary Wille's Auto & Tire Center


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

245 Reviews

100% Would Recommend
Latest Review 1 day ago
Scott H. on 09/02/2017
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"Great service on battery replacement. Miss-lead on tire repair"
Brought our vehicle in to have the battery replaced and a slow leak in one of the tires replaced. They tested the charging system and discovered the battery needed to be replaced. This seemed reasonable as we've been having issues with the battery holding a charge. They looked at the tire and determined the leak was not fixable and the tire needed to be replaced for $250 plus labor. I elected to take the vehicle to the place where we originally purchased the tires to see if there was any warranty left. They took a look and said the leak was easily patch-able so there wasn't a charge. Maybe the person performing the service at Wille's wasn't as experienced, but I was a little disappointed as if I wouldn't have gotten a second opinion we would have ended up replacing the tire.
Vehicle: Acura MDX
Service Date: 08/29/2017
Review Created: 09/02/2017 04:00 PM
All Thankful E. at Gary Wille's Auto & Tire Center responded on 09/07/2017

Our intent is to never sell someone something they don’t need. We are sorry that you’re disappointed with our decision. We have responsibilities to our customers and other drivers on the road to do proper repairs. We do have guidelines with tire repairs and follow Rubber Manufacturer’s Association procedures.

Could we patch it? Yes.

Would we be following Rubber Manufacturer’s Association procedures? No.

I am putting a link below that shows a proper tire repair and at the bottom it has a picture to show area that can be patch-plugged.

http://www.rematiptop.com/technical/trm/Reference/Basic_Steps_of_Tire_Repair.pdf

BRENDA O. on 01/19/2018
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"Friendly and knowledgeable staff"
My ability to get an appointment that fit my schedule was very easy. The service to my vehicle was done to my satisfaction and my vehicle was ready when promised.
Vehicle: Ford Escape
Service Date: 12/26/2017
Review Created: 01/19/2018 05:50 PM
KATHI K. on 01/17/2018
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"Local business"
The staff at Wille's is always friendly, skilled and honest. I appreciate being able to get work done on my car right in town.
Vehicle: Volkswagen Passat Sedan
Service Date: 01/15/2018
Review Created: 01/17/2018 03:48 AM
Roger P. on 01/17/2018
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Roger said he would recommend this business for service.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 01/02/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Adam P. on 01/17/2018
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Adam said this business took care of what needed to be done.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 01/11/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Dolores K. on 01/15/2018
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Dolores said the business took care of the issue at hand.
Vehicle: Chrysler Town & Country SWB
Category: Service
Service Date: 01/11/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Logan C. on 01/10/2018
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Logan said staff did a good job servicing his vehicle at this business. They got everything done quickly.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 01/05/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Victoria S. on 01/08/2018
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"Fast service"
Fast service, friendly people, and great pricing.
Vehicle: Ford Fusion
Service Date: 01/05/2018
Review Created: 01/08/2018 06:37 AM
JIM and NANCY COX M. on 01/04/2018
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"feedback from Nancy Cox, 1-4-18 "
i really appreciate the prompt attention to servicing my vehicle and the courtesy ride to and from G. W. in freezing temperatures. It is a pleasure doing business with Gary Wille's.
Vehicle: Toyota Corolla
Service Date: 01/02/2018
Review Created: 01/04/2018 06:32 AM
Tony S. on 01/04/2018
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"Another great experience"
Once again, a great experience and quality work done! They provide helpful suggestions but are not pushy to get additional services done.
Vehicle: Nissan Murano
Service Date: 01/02/2018
Review Created: 01/04/2018 06:19 AM
Tim and Terri B. on 12/28/2017
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"Timely service and great communication."
We received very good and timely service. Tyler kept us updated with everything that was going on with our vehicle. Thank you!
Vehicle: Buick Enclave
Service Date: 12/21/2017
Review Created: 12/28/2017 04:38 PM
Witold L. on 12/28/2017
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Witold said the staff members were very professional. The service was good, the work was done perfectly and quickly. The prices were very fair.
Vehicle: Toyota Highlander
Category: Service
Service Date: 12/18/2017
Review Created: 12/28/2017
This review was collected via phone interview by Customer Research Inc.
Greg S. on 12/27/2017
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Greg said the business does a good job.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 12/04/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Nicole D. on 12/23/2017
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Nicole said the service was great. The staff was helpful, courteous and took the time to explain the process to her.
Vehicle: GMC Acadia
Category: Service
Service Date: 12/05/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
Julie R. on 12/23/2017
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Julie said they were wonderful. The communication with them was much appreciated . She appreciated the free oil change and inspection. She will definitely come back for future service.
Vehicle: Buick Enclave
Category: Service
Service Date: 12/12/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
JACK and NANCY B. on 12/20/2017
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"Terrain Service"
Once again I enjoyed exemplary service at Wille's Auto & Tire Center. The professionalism exhibited by the staff and their prompt, courteous service is highly appreciated. I recommend Wille's without reservation
Vehicle: GMC Terrain
Service Date: 12/19/2017
Review Created: 12/20/2017 11:18 AM
SCHERYL S. on 12/14/2017
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"The Best"
Superb service with Friendly, efficient staff! I always feel like a family member is taking care of me with honesty and integrity!
Vehicle: Toyota Prius
Service Date: 12/12/2017
Review Created: 12/14/2017 02:38 AM
Justin P. on 12/14/2017
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Justin said the experience he had was exceptional.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 11/29/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Linda M. on 12/12/2017
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Linda said she was very satisfied and she would recommend this business for service.
Vehicle: Nissan Altima
Category: Service
Service Date: 12/07/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Tracey C. on 12/08/2017
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"Small business, wonderful customer service"
After dealing with an unfriendly and unhelpful dealership, I took my Kia Soul to Willies based on things I had heard in the community. I was not let down. They fixed my car, treated me with respect and even gave me a loaner. ( something that the dealership wanted to charge me for) I give them an A+ and will bring my car to them again when needed.
Service Date: 12/05/2017
Review Created: 12/08/2017 06:18 AM
All Thankful E. at Gary Wille's Auto & Tire Center responded on 12/08/2017

Thank you so much for the kind words Tracey. We look forward to helping you and servicing your vehicle in the future.

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