Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

219 Reviews

95% Would Recommend
Latest Review 9 days ago

Reviews


JC
Janet C.
Redding, CA
Ford Taurus
Verified Customer
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11/30/2018 Category: Service
Janet said they are very good, but expensive. She stated she finds them very pleasant to deal with.
This review was collected via phone interview by Customer Research Inc.

SH
Schelley H.
California
Volvo 850
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Schelley said the service was great and she had no problems. She enjoyed the employees' conversation and how they explained what was going on.
This review was collected via phone interview by Customer Research Inc.

DB
Don B.
Redding, CA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Don said he went in for a smog test, they got him right in with no appointment.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Anderson, CA
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Robert said that the vehicle was not worth the cost of the work. As far as the business is concerned, they did a great job. He will be bringing other vehicles to be worked on.
This review was collected via phone interview by Customer Research Inc.

TH
Ted H.
Redding, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Ted said all of the needs were taken care of promptly. They got him in and out promptly, and finished on time. Everything was finished in a couple of hours. The vehicle is running well. They found additional problems he wasn't aware of.
This review was collected via phone interview by Customer Research Inc.

FR
Fran R.
Redding, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Fran said the business is very helpful. She appreciates everything that they do for her vehicle.
This review was collected via phone interview by Customer Research Inc.

SC
Shawn C.
Redding, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Shawn said they're awesome. They took him in for service at the last minute. The service was finished quickly.
This review was collected via phone interview by Customer Research Inc.
Sandi P. from J And D Automotive responded on 10/23/2018

Thank you Shawn.  We appreciate your positive feedback.

Sandra Popoff

TB
Ted B.
Redding, CA
Dodge
Verified Customer
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10/01/2018 Category: Service
Spoke with Jesse. He said the staff was really good with what they did, the time frame was good and the vehicle turned out very well when they were done.
This review was collected via phone interview by Customer Research Inc.

FG
Fidel G.
Fort Jones, CA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Fidel said that the place was really good and they did a thorough job.
This review was collected via phone interview by Customer Research Inc.

SW
STEPHEN W.
Torrance, CA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
J And D Automotive Rocks!
Look no further, this is the place to go for auto repairs.
I recently took my Chevy K2500 to them for servicing and repairs.
Two other shops had failed to fix my problems.
J & D took care of everything! Dan Popoff is very knowledgeable and fair.
When he learned I needed my truck right away, he put extra workers on the job.
When it came time to pay the bill, Dan charged me $400 less than the estimate!!! $400-- Who does that? J & D Auto, that's who.
---- Stephen Williams
Sandi P. from J And D Automotive responded on 10/02/2018

Thank you, Stephen.  Dan always strives for excellence in service.  We are so glad you were happy with your experience.  Thanks again.

Sandra Popoff

DS
Danielle S.
Redding, CA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Danielle said she was very comfortable with the service, and information she received. The financing was helpful, and the repair was completed over night.
This review was collected via phone interview by Customer Research Inc.
Dan P. from J And D Automotive responded on 09/24/2018

Thank you, Danielle.  I am so happy we were able to get your Hyundai back on the road.

Dan Popoff
Owner
530-221-2220

RS
Richard S.
Redding, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Richard said it was pretty good but he didn't like that they told him that they couldn't do the alignment. However, the tech was really nice and gave him a ride back home. They kept his vehicle and put it inside at night for him.
This review was collected via phone interview by Customer Research Inc.
Dan P. from J And D Automotive responded on 09/19/2018

Thank you for your review.  We always strive to provide the best customer service possible.

Dan Popoff
Owner
530-221-2220

JL
Joahnne L.
Redding, CA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Joahnne said the staff got her through and did a good job, plus they drove her home because it was going to be a long wait.
This review was collected via phone interview by Customer Research Inc.
Dan P. from J And D Automotive responded on 09/19/2018

Thank you, Joahnne.  We appreciate your review.

Dan Popoff
Owner
530-221-2220

PP
Patricia P.
Redding, CA
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Patricia said that she would highly recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Sandi P. from J And D Automotive responded on 09/05/2018

Thank you very much, Patricia.  We are happy that you were so pleased with our service and we look forward to seeing you again soon.

Sandra Popoff

DM
Doran M.
Redding, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Doran said the business does a pretty good job.
This review was collected via phone interview by Customer Research Inc.
Sandi P. from J And D Automotive responded on 09/05/2018

Thank you, Doran.  We do strive for exceptional service.

Sandra Popoff

MD
Mike D.
San Francisco, CA
GMC Cab
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Mike said the employees were very helpful. They provided cooperative service. He had a positive service experience.
This review was collected via phone interview by Customer Research Inc.
Sandi P. from J And D Automotive responded on 09/05/2018

Thank you, Mike for your kind words.  We appreciate your business and look forward to a long and satisfying relationship with you.

Sandra Popoff

BH
Bob H.
Redding, CA
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Bob said he was very, very satisfied with what the staff members did for him. They are very helpful, responsive and he received very good value. He will be going back, as well.
This review was collected via phone interview by Customer Research Inc.
Sandi P. from J And D Automotive responded on 09/05/2018

Thanks, Bob.  We appreciate your review and we are happy we were able to resolve your issues for you.

Sandra Popoff

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George H.
Redding, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
George said the service at this business was good.
This review was collected via phone interview by Customer Research Inc.
Sandi P. from J And D Automotive responded on 09/05/2018

Many thanks, George for your kind words.

Sandra Popoff

JG
Juan G.
San Jose, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Juan said they are helping him out a lot. He said he is unable to find a good mechanic in his area.
This review was collected via phone interview by Customer Research Inc.

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Bruce W.
Redding, CA
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Bruce said they did a good job.
This review was collected via phone interview by Customer Research Inc.