Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

193 Reviews

94% Would Recommend
Latest Review 17 days ago

Reviews


AT
Abigail T.
California
Toyota Celica
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Abigail said they fixed a few scratches at no cost.
This review was collected via phone interview by Customer Research Inc.

JC
Janet C.
Redding, CA
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Janet said that the facility stuck with the original estimate amount, the staff were polite and courteous and the work was finished in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

JR
Jose R.
Redding, CA
Dodge Pickup
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/04/2018 Category: Service
Jose said the business had a high cost for services. The staff was not able to correctly diagnose the issues that were occurring with his vehicle.
This review was collected via phone interview by Customer Research Inc.

CF
Cris F.
California
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Cris said the staff were decent and prompt.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
Medford, OR
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Steve said the employees were nice. They provided helpful service. They took his vehicle in quickly. They provided good service.
This review was collected via phone interview by Customer Research Inc.
Dan P. from J And D Automotive responded on 05/16/2018

Thank you, Steve.  We truly appreciate your feedback and we are glad you were happy with your service. 

Dan Popoff
Owner
530-221-2220

GD
Gloria D.
Redding, CA
GMC Canyon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Gloria said she has been a customer of the business for many years. Everything with the service was fine.
This review was collected via phone interview by Customer Research Inc.

BW
Bruce W.
Redding, CA
Toyota Camry Solara
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Bruce said his vehicle is still running.
This review was collected via phone interview by Customer Research Inc.

MA
Margaret A.
Redding, CA
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Margaret said the staff repaired her vehicle. She is satisfied. They are fine to do business with.
This review was collected via phone interview by Customer Research Inc.

MW
Montana W.
Redding, CA
Acura RSX
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/19/2018 Category: Service
Montona said he got an estimate over the phone of $400 for the alternator and when he went to the facility, the same person gave him an estimate of $1000. They told him if they rebuilt it, it would be much lower but could not give him an exact price. They tested the battery and alternator but said they could not really tell what was wrong. He had it tested at another facility, and they were able to inform him. He is not recommending them for this reason.
This review was collected via phone interview by Customer Research Inc.

ER
Edward R.
Redding, CA
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Spoke with Dody. She said the business has excellent customer service.
This review was collected via phone interview by Customer Research Inc.

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Ted H.
Redding, CA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Spoke with Janet. She said she and her husband have been customers of this business since it first opened in 1977.
This review was collected via phone interview by Customer Research Inc.

TP
Tom P.
Redding, CA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Tom said the staff are all nice people.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Redding, CA
Honda CR-Z
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018 Category: Service
Jeff said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

KN
Kelly N.
Redding, CA
Pontiac G6
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2018 Category: Service
Kelly said there was a miscommunication with the staff.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Redding, CA
Ford Escape
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/30/2018 Category: Service
Mark said the business did a good job and everything went well.
This review was collected via phone interview by Customer Research Inc.

CB
CHRISTIANNA B.
Redding, CA
Jeep Liberty
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2018
Always friendly service
Ryan at J and D is always so kind and helpful! I’ve taken my Jeep here a few times now and don’t desire to go anywhere else! The team is super communicative and trustworthy! I’m always recommending them.

LS
Linda S.
Redding, CA
Chevrolet Cobalt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Linda said the staff did a good job. It was very polite and friendly.
This review was collected via phone interview by Customer Research Inc.

BC
Bert C.
Cottonwood, CA
Buick Century
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2018 Category: Service
Bert said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KB
Ken B.
Redding, CA
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Ken said he hasn't driven the vehicle yet but it seems to be just fine.
This review was collected via phone interview by Customer Research Inc.

JJ
James J.
Redding, CA
Chevrolet Avalanche
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
James said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.