Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

209 Reviews

94% Would Recommend
Latest Review 2 days ago

Reviews


DS
Danielle S.
Redding, CA
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Danielle said she was very comfortable with the service, and information she received. The financing was helpful, and the repair was completed over night.
This review was collected via phone interview by Customer Research Inc.
Dan P. from J And D Automotive responded on 09/24/2018

Thank you, Danielle.  I am so happy we were able to get your Hyundai back on the road.

Dan Popoff
Owner
530-221-2220

RS
Richard S.
Redding, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Richard said it was pretty good but he didn't like that they told him that they couldn't do the alignment. However, the tech was really nice and gave him a ride back home. They kept his vehicle and put it inside at night for him.
This review was collected via phone interview by Customer Research Inc.
Dan P. from J And D Automotive responded on 09/19/2018

Thank you for your review.  We always strive to provide the best customer service possible.

Dan Popoff
Owner
530-221-2220

JL
Joahnne L.
Redding, CA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Joahnne said the staff got her through and did a good job, plus they drove her home because it was going to be a long wait.
This review was collected via phone interview by Customer Research Inc.
Dan P. from J And D Automotive responded on 09/19/2018

Thank you, Joahnne.  We appreciate your review.

Dan Popoff
Owner
530-221-2220

PP
Patricia P.
Redding, CA
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Patricia said that she would highly recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Sandi P. from J And D Automotive responded on 09/05/2018

Thank you very much, Patricia.  We are happy that you were so pleased with our service and we look forward to seeing you again soon.

Sandra Popoff

DM
Doran M.
Redding, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Doran said the business does a pretty good job.
This review was collected via phone interview by Customer Research Inc.
Sandi P. from J And D Automotive responded on 09/05/2018

Thank you, Doran.  We do strive for exceptional service.

Sandra Popoff

MD
Mike D.
San Francisco, CA
GMC Cab
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Mike said the employees were very helpful. They provided cooperative service. He had a positive service experience.
This review was collected via phone interview by Customer Research Inc.
Sandi P. from J And D Automotive responded on 09/05/2018

Thank you, Mike for your kind words.  We appreciate your business and look forward to a long and satisfying relationship with you.

Sandra Popoff

BH
Bob H.
Redding, CA
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Bob said he was very, very satisfied with what the staff members did for him. They are very helpful, responsive and he received very good value. He will be going back, as well.
This review was collected via phone interview by Customer Research Inc.
Sandi P. from J And D Automotive responded on 09/05/2018

Thanks, Bob.  We appreciate your review and we are happy we were able to resolve your issues for you.

Sandra Popoff

GH
George H.
Redding, CA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
George said the service at this business was good.
This review was collected via phone interview by Customer Research Inc.
Sandi P. from J And D Automotive responded on 09/05/2018

Many thanks, George for your kind words.

Sandra Popoff

JG
Juan G.
San Jose, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Juan said they are helping him out a lot. He said he is unable to find a good mechanic in his area.
This review was collected via phone interview by Customer Research Inc.

BW
Bruce W.
Redding, CA
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Bruce said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MA
Margaret A.
Redding, CA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Margaret said the business gives her a ride home whenever her service takes longer than anticipated. She appreciates how handy they are for her.
This review was collected via phone interview by Customer Research Inc.

ZU
Zane U.
Redding, CA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Zane said the business' service is really good, quick and efficient. He stated the employees did excellent work, and he would like them to keep it up.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Redding, CA
Ford F-150
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/13/2018 Category: Service
Tom said the promised parts were not available.
This review was collected via phone interview by Customer Research Inc.

KB
KATHY B.
Bella Vista, CA
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018
Punctual
The staff is very pleasant, the service is done in a timely manner, and they start on time. I like the fact that they are AAA approved. I feel confident in their workmanship. The only drawback for me; they are not credit card friendly. I am sure the fees are the issue, but that would be a plus in my opinion.

JG
JAMES G.
Fresno, CA
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Excellent service
Glenna and I would like to thank you again for the excellent customer service you provided us. Sandy went well above and beyond expectations treating us like family. I would highly recommend you guys above any one else, and if I lived in Redding, you would be my garage of choice.
Dan P. from J And D Automotive responded on 07/05/2018

You are so very welcome.  It was our pleasure to get you back on the road again so you could get home safely.

Dan Popoff
Owner
530-221-2220

BB
BILL B.
Redding, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
THEY DO GOOD WORK AND THEY KNOW WHAT THERE DOING
THEY DO A GREAT JOB AND I WAS VERY SATISFIEDWITH THERE WORK
Dan P. from J And D Automotive responded on 06/29/2018

Thank you, Bill for your kind words.  We look forward to a long relationship.

Dan Popoff
Owner
530-221-2220

AT
Abigail T.
California
Toyota Celica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Abigail said they fixed a few scratches at no cost.
This review was collected via phone interview by Customer Research Inc.

JC
Janet C.
Redding, CA
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Janet said that the facility stuck with the original estimate amount, the staff were polite and courteous and the work was finished in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

JR
Jose R.
Redding, CA
Dodge Pickup
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/04/2018 Category: Service
Jose said the business had a high cost for services. The staff was not able to correctly diagnose the issues that were occurring with his vehicle.
This review was collected via phone interview by Customer Research Inc.

CF
Cris F.
California
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Cris said the staff were decent and prompt.
This review was collected via phone interview by Customer Research Inc.