Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

209 Reviews

94% Would Recommend
Latest Review 1 day ago

Reviews


JG
Juan G.
San Jose, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Juan said they are helping him out a lot. He said he is unable to find a good mechanic in his area.
This review was collected via phone interview by Customer Research Inc.

BW
Bruce W.
Redding, CA
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Bruce said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MA
Margaret A.
Redding, CA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Margaret said the business gives her a ride home whenever her service takes longer than anticipated. She appreciates how handy they are for her.
This review was collected via phone interview by Customer Research Inc.

ZU
Zane U.
Redding, CA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Zane said the business' service is really good, quick and efficient. He stated the employees did excellent work, and he would like them to keep it up.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Redding, CA
Ford F-150
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/13/2018 Category: Service
Tom said the promised parts were not available.
This review was collected via phone interview by Customer Research Inc.

KB
KATHY B.
Bella Vista, CA
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018
Punctual
The staff is very pleasant, the service is done in a timely manner, and they start on time. I like the fact that they are AAA approved. I feel confident in their workmanship. The only drawback for me; they are not credit card friendly. I am sure the fees are the issue, but that would be a plus in my opinion.

AT
Abigail T.
California
Toyota Celica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Abigail said they fixed a few scratches at no cost.
This review was collected via phone interview by Customer Research Inc.

JC
Janet C.
Redding, CA
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Janet said that the facility stuck with the original estimate amount, the staff were polite and courteous and the work was finished in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

JR
Jose R.
Redding, CA
Dodge Pickup
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/04/2018 Category: Service
Jose said the business had a high cost for services. The staff was not able to correctly diagnose the issues that were occurring with his vehicle.
This review was collected via phone interview by Customer Research Inc.

CF
Cris F.
California
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Cris said the staff were decent and prompt.
This review was collected via phone interview by Customer Research Inc.

GD
Gloria D.
Redding, CA
GMC Canyon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Gloria said she has been a customer of the business for many years. Everything with the service was fine.
This review was collected via phone interview by Customer Research Inc.

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Bruce W.
Redding, CA
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Bruce said his vehicle is still running.
This review was collected via phone interview by Customer Research Inc.

MA
Margaret A.
Redding, CA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Margaret said the staff repaired her vehicle. She is satisfied. They are fine to do business with.
This review was collected via phone interview by Customer Research Inc.

MW
Montana W.
Redding, CA
Acura RSX
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/19/2018 Category: Service
Montona said he got an estimate over the phone of $400 for the alternator and when he went to the facility, the same person gave him an estimate of $1000. They told him if they rebuilt it, it would be much lower but could not give him an exact price. They tested the battery and alternator but said they could not really tell what was wrong. He had it tested at another facility, and they were able to inform him. He is not recommending them for this reason.
This review was collected via phone interview by Customer Research Inc.

ER
Edward R.
Redding, CA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Spoke with Dody. She said the business has excellent customer service.
This review was collected via phone interview by Customer Research Inc.

TH
Ted H.
Redding, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Spoke with Janet. She said she and her husband have been customers of this business since it first opened in 1977.
This review was collected via phone interview by Customer Research Inc.

TP
Tom P.
Redding, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Tom said the staff are all nice people.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Redding, CA
Honda CR-Z
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018 Category: Service
Jeff said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

KN
Kelly N.
Redding, CA
Pontiac G6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2018 Category: Service
Kelly said there was a miscommunication with the staff.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Redding, CA
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/30/2018 Category: Service
Mark said the business did a good job and everything went well.
This review was collected via phone interview by Customer Research Inc.