Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

219 Reviews

95% Would Recommend
Latest Review 18 days ago

Reviews


JC
Janet C.
Redding, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Janet said they are very good, but expensive. She stated she finds them very pleasant to deal with.
This review was collected via phone interview by Customer Research Inc.

SH
Schelley H.
California
Volvo 850
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Schelley said the service was great and she had no problems. She enjoyed the employees' conversation and how they explained what was going on.
This review was collected via phone interview by Customer Research Inc.

DB
Don B.
Redding, CA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Don said he went in for a smog test, they got him right in with no appointment.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Anderson, CA
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Robert said that the vehicle was not worth the cost of the work. As far as the business is concerned, they did a great job. He will be bringing other vehicles to be worked on.
This review was collected via phone interview by Customer Research Inc.

TH
Ted H.
Redding, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Ted said all of the needs were taken care of promptly. They got him in and out promptly, and finished on time. Everything was finished in a couple of hours. The vehicle is running well. They found additional problems he wasn't aware of.
This review was collected via phone interview by Customer Research Inc.

FR
Fran R.
Redding, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Fran said the business is very helpful. She appreciates everything that they do for her vehicle.
This review was collected via phone interview by Customer Research Inc.

TB
Ted B.
Redding, CA
Dodge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Spoke with Jesse. He said the staff was really good with what they did, the time frame was good and the vehicle turned out very well when they were done.
This review was collected via phone interview by Customer Research Inc.

FG
Fidel G.
Fort Jones, CA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Fidel said that the place was really good and they did a thorough job.
This review was collected via phone interview by Customer Research Inc.

JG
Juan G.
San Jose, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Juan said they are helping him out a lot. He said he is unable to find a good mechanic in his area.
This review was collected via phone interview by Customer Research Inc.

BW
Bruce W.
Redding, CA
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Bruce said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MA
Margaret A.
Redding, CA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Margaret said the business gives her a ride home whenever her service takes longer than anticipated. She appreciates how handy they are for her.
This review was collected via phone interview by Customer Research Inc.

ZU
Zane U.
Redding, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Zane said the business' service is really good, quick and efficient. He stated the employees did excellent work, and he would like them to keep it up.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Redding, CA
Ford F-150
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/13/2018 Category: Service
Tom said the promised parts were not available.
This review was collected via phone interview by Customer Research Inc.

KB
KATHY B.
Bella Vista, CA
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018
Punctual
The staff is very pleasant, the service is done in a timely manner, and they start on time. I like the fact that they are AAA approved. I feel confident in their workmanship. The only drawback for me; they are not credit card friendly. I am sure the fees are the issue, but that would be a plus in my opinion.

AT
Abigail T.
California
Toyota Celica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Abigail said they fixed a few scratches at no cost.
This review was collected via phone interview by Customer Research Inc.

JC
Janet C.
Redding, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Janet said that the facility stuck with the original estimate amount, the staff were polite and courteous and the work was finished in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

JR
Jose R.
Redding, CA
Dodge Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/04/2018 Category: Service
Jose said the business had a high cost for services. The staff was not able to correctly diagnose the issues that were occurring with his vehicle.
This review was collected via phone interview by Customer Research Inc.

CF
Cris F.
California
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Cris said the staff were decent and prompt.
This review was collected via phone interview by Customer Research Inc.

GD
Gloria D.
Redding, CA
GMC Canyon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Gloria said she has been a customer of the business for many years. Everything with the service was fine.
This review was collected via phone interview by Customer Research Inc.

BW
Bruce W.
Redding, CA
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Bruce said his vehicle is still running.
This review was collected via phone interview by Customer Research Inc.