Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

244 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


RW
Rob W.
Pleasant Prairie, WI
Jeep Grand Cherokee
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/25/2018 Category: Service
Rob said the estimated cost he approved did not match the final cost of service. The service was more than he expected. The employees did not repair the initial issue he wanted taken care of.
This review was collected via phone interview by Customer Research Inc.
Chris G. from A+ Automotive responded on 07/30/2018

I'm sorry for the inconvenience and i looked into the bill and you are right we did make a human error on the bill and $50 is credited on your account. Due to the issue of the suspension repair we did and our conversation we had on the phone about the noise you were hearing that we found to be the exhaust that we fixed for you might have satisfied you completely and we still have a customer for future repairs. If you feel the same please update your review because we try hard to get 5 stars thank you for your time.
Chris


DW
Diane W.
Sturtevant, WI
Subaru Forester
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/27/2018 Category: Service
Diane said it took a long time to get an oil filter.
This review was collected via phone interview by Customer Research Inc.

DD
Dan D.
Sturtevant, WI
Honda Pilot
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/25/2017 Category: Service
Dan said that the staff forgot about his vehicle however overall they did a great job.
This review was collected via phone interview by Customer Research Inc.

YK
Yamini K.
Sturtevant, WI
Chrysler Sebring
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/29/2017 Category: Service
Yamini said she had a nice experience with this business.
This review was collected via phone interview by Customer Research Inc.

ER
Emily R.
Wisconsin
Lincoln Aviator
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/16/2016 Category: Service
Emily said she had to wait for her vehicle to get in for service. The location was not what she expected and it was not very clean.
This review was collected via phone interview by Customer Research Inc.

TB
Tony B.
Sturtevant, WI
Mazda B2300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Tony said the service was not done at the estimated time.
This review was collected via phone interview by Customer Research Inc.

DF
Dan F.
Sturtevant, WI
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Spoke with Cody. He said they did a good job.
This review was collected via phone interview by Customer Research Inc.

HL
Hardeep L.
Sturtevant, WI
Chevrolet Equinox
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2018 Category: Service
Hardeep said they did a good job.
This review was collected via phone interview by Customer Research Inc.

TH
Troy H.
Sturtevant, WI
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2018 Category: Service
Troy said it was alright and he can't complain.
This review was collected via phone interview by Customer Research Inc.

MG
Michael G.
Sturtevant, WI
Dodge Journey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2018 Category: Service
Michael said the staff did the work requested. They couldn't provide information about what caused the problem and he wasn't updated during the service process.
This review was collected via phone interview by Customer Research Inc.

NS
Nirmal S.
Racine, WI
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2018 Category: Service
Nirmal said she had a good experience, but she had to wait for a half hour.
This review was collected via phone interview by Customer Research Inc.

AW
Anna W.
Racine, WI
Toyota Paseo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/19/2018 Category: Service
Anna said the employees took really good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

TA
Toni A.
Sturtevant, WI
Toyota Highlander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2018
Great price
We just started taking our vehicles to A plus for oil changes and maintenance appointments. The first time they did an excellent therough job but the second time we took a vehicle in they didn't top off fluids and they suggested brakes be replaced but didn't offer a quote. The price is great.

AA
Anthony A.
Sturtevant, WI
Acura TL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2018 Category: Service
Anthony said everything was great. The pricing and the work were good. There was an issue with communication. The people calling the customers and the one helping the customer did not appear to be on the same page.
This review was collected via phone interview by Customer Research Inc.

MH
Michelle H.
Burlington, WI
Chevrolet Cruze
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2017 Category: Service
Michelle said she recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

CM
Chad M.
Wisconsin
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2017 Category: Service
Chad said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Racine, WI
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2017 Category: Service
Chris said it was his first experience with this business so he thought it was great. The customer service, follow-up work and timing were great. He likes their service.
This review was collected via phone interview by Customer Research Inc.

DD
Debbie D.
Racine, WI
Jeep Liberty
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2017
Honesty
They seem to know what they are doing.
Fix the problem and I am on my way.

DL
Dawn L.
Kenosha, WI
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2017 Category: Service
Dawn said the service was good. They explained everything well. They were on time with the appointment and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

VP
Vipul P.
Racine, WI
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2017 Category: Service
Vipul said the service was good.
This review was collected via phone interview by Customer Research Inc.