Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

244 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


RW
Rob W.
Pleasant Prairie, WI
Jeep Grand Cherokee
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/25/2018 Category: Service
Rob said the estimated cost he approved did not match the final cost of service. The service was more than he expected. The employees did not repair the initial issue he wanted taken care of.
This review was collected via phone interview by Customer Research Inc.
Chris G. from A+ Automotive responded on 07/30/2018

I'm sorry for the inconvenience and i looked into the bill and you are right we did make a human error on the bill and $50 is credited on your account. Due to the issue of the suspension repair we did and our conversation we had on the phone about the noise you were hearing that we found to be the exhaust that we fixed for you might have satisfied you completely and we still have a customer for future repairs. If you feel the same please update your review because we try hard to get 5 stars thank you for your time.
Chris


JB
James B.
Sturtevant, WI
Ford Escort
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2017 Category: Service
James said they were supposed call him back about doing some more work. They did not call him back and he would not recommend.
This review was collected via phone interview by Customer Research Inc.

PR
Phyllis R.
Sturtevant, WI
Saturn Aura
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2016 Category: Service
Phyllis said the oil change was good, but they said they were going to charge her $300 to fix the tire rod that broke. She said she had similar work done elsewhere and it cost $100. She was not happy. As a result of this experience she will not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Chris G., President from A+ Automotive responded on 01/04/2017

Im sorry to hear that you were unhappy with the price that tony gave you on your last visit. It is very important to me as the owner that our customers leave happy and our qouted fair price for expert service so i took it a pond myself to look over the qoute tony put together for you. I do want you to understand that all prices change from car to car and from part to part. On your qoute tony actually price out doing outer tie rods on both sides of you duaghters car with life time warranty parts and alignment including tax. Our regular alignment price was 79.99 so the other job you had done for $100 was not with alignment which absolutely has to be done to do the job right and still puts us in the same ball park as your other repair. If tony didnt explain the bill completely i apologize for that and we will work to make sure that doesn't happen again in the future and if you are still looking to get work done feel free to call us anytime thank you and sorry for the inconvenience 

Chris


MG
Monica G.
Racine, WI
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Monica said, this business is very friendly and they explained her service to her and they were quick.
This review was collected via phone interview by Customer Research Inc.

MT
Michon T.
Sun Valley, NV
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Michon said the staff did an amazing job.
This review was collected via phone interview by Customer Research Inc.

RH
Rob H.
Racine, WI
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Top quality work
They diagnose the problems and a short time and they repaired the problems and short time... They did excellent work or a fair price... It's nice to know that me being disabled and I found a shop that I can trust to do the work on my vehicles and I can no longer do....

NM
Nikia M.
Racine, WI
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Nikia said the business was very thorough with the work, they were truthful and cut no corners.
This review was collected via phone interview by Customer Research Inc.

PL
Phillip L.
Wisconsin
Oldsmobile Cutlass Ciera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Phillip said that the place took care of what he needed to be done.
This review was collected via phone interview by Customer Research Inc.

DD
Donna D.
Racine, WI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Donna said the staff at this business was very professional and courteous. They were able fit her in as soon as possible. They tried to find the problem. She was very happy.
This review was collected via phone interview by Customer Research Inc.

CP
Chad P.
Sturtevant, WI
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Spoke with Phyllis. She said the work was done promptly and it was reasonable.
This review was collected via phone interview by Customer Research Inc.

OL
Oscar L.
Racine, WI
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Oscar said the service at this business was pretty fast and the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

MB
Mia B.
Sturtevant, WI
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Mia said that the staff is absolutely fabulous, they tell you what's wrong with your vehicle straight and don't overcharge.
This review was collected via phone interview by Customer Research Inc.

IE
Ian E.
Milwaukee, WI
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Ian said the staff provided the service that he asked them to.
This review was collected via phone interview by Customer Research Inc.

TB
Tony B.
Sturtevant, WI
Mazda B2300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Tony said the service was not done at the estimated time.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Kenosha, WI
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Michael said that the facility is professional, the staff was personable and finished his service ahead of schedule. They honored his coupon and brought another to his attention and it was a good experience.
This review was collected via phone interview by Customer Research Inc.

UC
Ulf C.
Round Lake, IL
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Ulf said they always do a great job.
This review was collected via phone interview by Customer Research Inc.

RH
Rob H.
Wisconsin
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Rob said they are good people and they do a good job.
This review was collected via phone interview by Customer Research Inc.

MP
Margaret P.
Round Lake, IL
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Repairs Done Right the first time
Chris at A+ Automotive has been fixing my cars for years , and I now drive from Lake County Illinois to Sturtevant Wisconsin to have my car fixed. I won't go anywhere else. They fix it right, they do tell you what they recommend, what can wait, and what to look out for. Best place around for car repair!

TB
Trevor B.
Sturtevant, WI
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Trevor said the staff was knowledgeable and provided good customer service. They did a great job.
This review was collected via phone interview by Customer Research Inc.

DW
Diane W.
Sturtevant, WI
Subaru Forester
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/27/2018 Category: Service
Diane said it took a long time to get an oil filter.
This review was collected via phone interview by Customer Research Inc.