Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

343 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
Caledonia, WI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Friendly customer service and vehicle know how
Excellent service! Run by a knowledge expert and his staff. Expert service with great parts and great staff!

LM
Lon M.
Racine, WI
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/17/2018
Hung up on me twice.
8:30 A m. Called to get service. Never spoke to anyone cause twice in a row they just hung up on me. How about taking my name and number or an answering machine or service?
Chris G. from A+ Automotive responded on 10/17/2018

Im sorry that you were unable to talk to someone this morning . When I got this review i looked into the issue and saw that your name called us twice this morning. We must have been having phone issues because we do have a answering machine due to the high volume of phone calls that come in here especially in the mornings. I would appreciate if you could give us another chance in the future to prove are quality of customer service once again im sorry for the issues

chris


RW
Rob W.
Pleasant Prairie, WI
Jeep Grand Cherokee
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/25/2018 Category: Service
Rob said the estimated cost he approved did not match the final cost of service. The service was more than he expected. The employees did not repair the initial issue he wanted taken care of.
This review was collected via phone interview by Customer Research Inc.
Chris G. from A+ Automotive responded on 07/30/2018

I'm sorry for the inconvenience and i looked into the bill and you are right we did make a human error on the bill and $50 is credited on your account. Due to the issue of the suspension repair we did and our conversation we had on the phone about the noise you were hearing that we found to be the exhaust that we fixed for you might have satisfied you completely and we still have a customer for future repairs. If you feel the same please update your review because we try hard to get 5 stars thank you for your time.
Chris


JB
James B.
Sturtevant, WI
Ford Escort
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2017 Category: Service
James said they were supposed call him back about doing some more work. They did not call him back and he would not recommend.
This review was collected via phone interview by Customer Research Inc.

PR
Phyllis R.
Sturtevant, WI
Saturn Aura
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2016 Category: Service
Phyllis said the oil change was good, but they said they were going to charge her $300 to fix the tire rod that broke. She said she had similar work done elsewhere and it cost $100. She was not happy. As a result of this experience she will not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Chris G., President from A+ Automotive responded on 01/04/2017

Im sorry to hear that you were unhappy with the price that tony gave you on your last visit. It is very important to me as the owner that our customers leave happy and our qouted fair price for expert service so i took it a pond myself to look over the qoute tony put together for you. I do want you to understand that all prices change from car to car and from part to part. On your qoute tony actually price out doing outer tie rods on both sides of you duaghters car with life time warranty parts and alignment including tax. Our regular alignment price was 79.99 so the other job you had done for $100 was not with alignment which absolutely has to be done to do the job right and still puts us in the same ball park as your other repair. If tony didnt explain the bill completely i apologize for that and we will work to make sure that doesn't happen again in the future and if you are still looking to get work done feel free to call us anytime thank you and sorry for the inconvenience 

Chris


LP
Laura P.
Caledonia, WI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2019
A+ Automotive
Always reliable. Always fast service. The prices are reasonable. I'll keep coming back

JM
Judy M.
Sturtevant, WI
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2019
Fair & reliable!
I have two old cars and A+ helps keep them running & safe!! I will continue to use there services.

SD
Steven D.
Sturtevant, WI
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019
Very thorough.
Chris discovered during an earlier appointment worn tie rods. When the work was done yesterday, play in the hub was discovered as well. I had both items repaired at same time saving me the inconvenience of another appointed and added expense. Thank you for your attention to detail.

Verified Customer
Sturtevant, WI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019
Great shop
Good work straight price. I don’t like quick oil change places, just a bunch of high school drop outs that think they can wrench on a car.

BL
Brett L.
Racine, WI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019
Great service
Great service, honest and fair

JS
James S.
Sturtevant, WI
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019
As always
We have been bringing our Nissan to A+ for a couple of problems. They always get it in as soon as possible and once in prices are very reasonable . One time the muffler was making a rattling noise so they cut what was making the noise at no charge. I would Highly recommend them!

DB
Donald B.
Racine, WI
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019
Best service and people
I have 3 cars at my house and I bring all of them to A+. I always can get in and the go out of there way to help me minimize cost

DD
Don D.
Racine, WI
GMC Savana Passenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019
A+ Automotive
Looking for quality skilled services at fair prices, go to A+.
Chris is knowledgeable and honest, a seemingly rare combination these days.

J
John
Kenosha, WI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019
Great job
Great job

BC
Brian C.
Grayslake, IL
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2019
Great service and people
Chris and his wife not only have great customer service. They are great honest people. They always do great quality work.

AB
Audrey B.
Wisconsin
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Audrey said the customer service was very good. They were professional and explained everything very well. Her family always goes there.
This review was collected via phone interview by Customer Research Inc.

KW
Kyle W.
Silver Lake, WI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Kyle said he has been going to them for years and recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

MD
Michele D.
Sturtevant, WI
Dodge Intrepid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019
Great Service Fair Price
Been going here for over 20 years, pretty much says it all.

TG
Tim G.
Union Grove, WI
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Tim said the business had been excellent so far, they were great, did everything that they said they would do for the price and everything was good. He was really impressed with their service, they did a good job and in a timely manner. Their prices were reasonable, aren't over priced, or anything.
This review was collected via phone interview by Customer Research Inc.

SD
Steven D.
Sturtevant, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019
Emissions problems
I have not had to deal with auto emissions for over 25 years and just moved into the area. Failed the test and went to Chris for analysis and repair. He did a great job in record time at a very reasonable cost. I had the car tested and again and it passed with an A+. Never judge a book by its cover. A+ Automotive is the real deal. Thank you very much!