Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

257 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


RW
Rob W.
Pleasant Prairie, WI
Jeep Grand Cherokee
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/25/2018 Category: Service
Rob said the estimated cost he approved did not match the final cost of service. The service was more than he expected. The employees did not repair the initial issue he wanted taken care of.
This review was collected via phone interview by Customer Research Inc.
Chris G. from A+ Automotive responded on 07/30/2018

I'm sorry for the inconvenience and i looked into the bill and you are right we did make a human error on the bill and $50 is credited on your account. Due to the issue of the suspension repair we did and our conversation we had on the phone about the noise you were hearing that we found to be the exhaust that we fixed for you might have satisfied you completely and we still have a customer for future repairs. If you feel the same please update your review because we try hard to get 5 stars thank you for your time.
Chris


JB
James B.
Sturtevant, WI
Ford Escort
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2017 Category: Service
James said they were supposed call him back about doing some more work. They did not call him back and he would not recommend.
This review was collected via phone interview by Customer Research Inc.

PR
Phyllis R.
Sturtevant, WI
Saturn Aura
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2016 Category: Service
Phyllis said the oil change was good, but they said they were going to charge her $300 to fix the tire rod that broke. She said she had similar work done elsewhere and it cost $100. She was not happy. As a result of this experience she will not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Chris G., President from A+ Automotive responded on 01/04/2017

Im sorry to hear that you were unhappy with the price that tony gave you on your last visit. It is very important to me as the owner that our customers leave happy and our qouted fair price for expert service so i took it a pond myself to look over the qoute tony put together for you. I do want you to understand that all prices change from car to car and from part to part. On your qoute tony actually price out doing outer tie rods on both sides of you duaghters car with life time warranty parts and alignment including tax. Our regular alignment price was 79.99 so the other job you had done for $100 was not with alignment which absolutely has to be done to do the job right and still puts us in the same ball park as your other repair. If tony didnt explain the bill completely i apologize for that and we will work to make sure that doesn't happen again in the future and if you are still looking to get work done feel free to call us anytime thank you and sorry for the inconvenience 

Chris


JB
Johnny B.
Union Grove, WI
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Great/ honest service
They always get the job done right

SH
Sharon H.
Racine, WI
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Good catch.
I have had my oil changes done at A+ since I got my truck a year ago. On this last oil change they noticed that my front struts were wearing, and suggested that they be replaced or, at least, that I don't tow anything heavy until they are replaced. They gave me a quote for the work, then later contacted me to tell me that there was a rebate available that they would forward on to me. I scheduled the work, and they completed it just under the quoted amount. I could tell the difference immediately. The truck's steering was much tighter and responsive. Thank you Chris and the A+ team.

MD
Michele D.
Sturtevant, WI
Dodge Intrepid
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Excellent Service, Fair Price, Convenient
Been going to A+ since they opened. 10 min walk from my home, excellent service at a fair price. What's not to Love?!!!

RM
Ron M.
Sturtevant, WI
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Convenient location.
Service was prompt and thorough.

MR
Maryann R.
Sturtevant, WI
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Maryann said she has always been satisfied with this business. They do good work with no issues.
This review was collected via phone interview by Customer Research Inc.

JS
Joey S.
Antioch, IL
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Joey said he had great service here, and there were no issues.
This review was collected via phone interview by Customer Research Inc.

KO
Ken O.
Sturtevant, WI
Volkswagen Routan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Personable and excellent service
Chris and staff are knowledgeable and thorough but also really care about the customer’s needs. I heartily recommend A+ Auto

CL
Chloe L.
Windsor, WI
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Chloe said the staff was really nice, answering all of her questions. They also spoke with her Dad for her.
This review was collected via phone interview by Customer Research Inc.

ST
Scott T.
Sturtevant, WI
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Scott said the mechanics did the work in a timely fashion and he is going back Thursday for more additional service.
This review was collected via phone interview by Customer Research Inc.

LD
Louis D.
Sturtevant, WI
Plymouth
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Louis said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

CL
Carol L.
Racine, WI
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Carol said the mechanic was very informative and pleasant to deal with. She had a very successful oil change.
This review was collected via phone interview by Customer Research Inc.

TO
Tim O.
Racine, WI
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Tim said he always receives good service when he brings his vehicle in. He has been a customer for a while.
This review was collected via phone interview by Customer Research Inc.

JH
Jason H.
Wisconsin
Dodge Ram Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Jason said the business does excellent work.
This review was collected via phone interview by Customer Research Inc.

MG
Monica G.
Racine, WI
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Monica said, this business is very friendly and they explained her service to her and they were quick.
This review was collected via phone interview by Customer Research Inc.

MT
Michon T.
Sun Valley, NV
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Michon said the staff did an amazing job.
This review was collected via phone interview by Customer Research Inc.

RH
Rob H.
Racine, WI
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Top quality work
They diagnose the problems and a short time and they repaired the problems and short time... They did excellent work or a fair price... It's nice to know that me being disabled and I found a shop that I can trust to do the work on my vehicles and I can no longer do....

NM
Nikia M.
Racine, WI
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Nikia said the business was very thorough with the work, they were truthful and cut no corners.
This review was collected via phone interview by Customer Research Inc.