Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

422 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


SS
Samatha S.
Milwaukee, WI
Honda Fit
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/18/2016 Category: Service
Samatha said the two men she spoke with were very rude and they used terrible language. She said she will not recommend this business for service and will never go back to them.
This review was collected via phone interview by Customer Research Inc.

JB
JORDAN B.
Port Washington, WI
Chrysler Town & Country
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/25/2016
Customer Service is Lacking
Charlie needs to learn how to treat his customers with respect and kindness. Maybe he does to some people, but he sure doesn't to our family so we're moving on. No more C&M for us.

NJ
NIKKI J.
Saukville, WI
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2016
Thank you!
We had to deal with a maintenance warranty with our alternator repair. Steve was very helpful in this process with dealing with the warranty. Also very quick repair, part was ordered right away and we picked the van up that afternoon.

JC
Jim C.
Fredonia, WI
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Jim said that the place has always been good to him.
This review was collected via phone interview by Customer Research Inc.

BU
BOB U.
Grafton, WI
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019
Charlie & Company makes it great!
Good & fast service.

JG
John G.
Port Washington, WI
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
John said the employees provided good communication. They provided quality service. They were punctual with the work.
This review was collected via phone interview by Customer Research Inc.

TA
Tyler A.
Port Washington, WI
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2019 Category: Service
Tyler said that the only thing that could be improved upon was when his vehicle was ready, they called and left a message saying to call back rather than leaving him a message saying it was done.
This review was collected via phone interview by Customer Research Inc.

PF
PETER F.
Port Washington, WI
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
C&M Auto the Best in business
changed my oil today while I waited and got back on the road in no time, Always a quality job from Charlie and his team.

JM
Joe M.
Port Washington, WI
Dodge Caliber
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/28/2019 Category: Service
Joe said the service was reasonably priced.
This review was collected via phone interview by Customer Research Inc.
Charles V. from C & M Auto Services LLC responded on 05/31/2019

Thanks Joe, for letting us know you were pleased with our prices!


BF
Bill F.
Port Washington, WI
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Bill said they take care of things when needed.
This review was collected via phone interview by Customer Research Inc.
Charles V. from C & M Auto Services LLC responded on 05/15/2019

Good afternoon Bill, thank you for taking the time to respond to  the service to your Hyundai Sonata.


BB
BRAD B.
Port Washington, WI
smart fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2019
Very convenient for me!
When you want it right.........The first time!!
Charles V. from C & M Auto Services LLC responded on 04/22/2019

Hello Brad, thank you for the kind comments regarding your service to your Smart car!


BL
BEN L.
Port Washington, WI
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
A+ Service & Reliable
Great service & Reliable 👍
Charles V. from C & M Auto Services LLC responded on 04/22/2019

Thanks for the nice comments Ben, on service to your Dodge pickup.


KD
KATHERINE D.
Sheboygan, WI
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019
Fabulous Car Repair
As usual the service I received from Charlie and his technicians was the best. Highly recommend C&M as the mechanics you should have for all your cars whether they are new or old. They have been my mechanics for over 15 years.
Charles V. from C & M Auto Services LLC responded on 04/22/2019

Hi there Katherine, thank you for taking the time to comment on your service to your Honda Fit.  We are thrilled to hear that you are happy with the service you have been receiving for the past 15 years.  We appreciate all our customers and value the ones who have put their trust in us over all these years!


PG
PHIL G.
Port Washington, WI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019
Honest answers and promtt service
Honest answers and good service
Charles V. from C & M Auto Services LLC responded on 04/10/2019

Phil, so good to hear that you were happy with your service to your Chevrolet Impala.


DL
DUANE L.
Milwaukee, WI
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Where I go
Always great, trusting service.
Charles V. from C & M Auto Services LLC responded on 04/10/2019

Hi Duane, thanks for the great comments regarding your recent service to your Ram Pickup.


BK
Bucky K.
Port Washington, WI
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Bucky said Charlie provided good service. He kept him informed.
This review was collected via phone interview by Customer Research Inc.
Charles V. from C & M Auto Services LLC responded on 04/10/2019

Good to hear that you were happy with the service to your Chevrolet Lumina.


HP
Helen P.
Port Washington, WI
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Helen said the business was fantastic and great. She's been treated so great by the business for the last ten years. She said to keep up the good work.
This review was collected via phone interview by Customer Research Inc.
Charles V. from C & M Auto Services LLC responded on 04/10/2019

Hello Helen, we are so happy to hear that you are happy with your service for the past 10 years.  We take great pride in our customer service.  Thankful for your loyalty. 


KK
KEVIN K.
Port Washington, WI
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Honestly
Great service.
Charles V. from C & M Auto Services LLC responded on 04/03/2019

Hello Kevin, thank you for your loyalty.  We are so happy to hear that you were pleased with service to your GMC Acadia.


Verified Customer
Port Washington, WI
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
Efficient & excellent
After we got estimates for brake work & new tires, we decided on C&M because of good value (as in, coupons), close-to-home & a loaner car option. Online appt was fast & easy. Wasn't sure we'd get an appt so soon, but there it was! & done that day. Thanks, Charlie, for making sure I got a tire rotation reminder sticker...
Charles V. from C & M Auto Services LLC responded on 04/03/2019

We are so happy to hear that you were pleased with your service and our loaner car and our pricing.  Thank you for the great comments!


KK
KEN K.
Grafton, WI
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
Responsive and helping
Oil change well done
Charles V. from C & M Auto Services LLC responded on 04/03/2019

Glad to hear that the oil change went great for your Ford Focus.