By RITA S. in Tyler, TX
Knowledgable staff. Excellent customer service. Upfront with the expected cost. Highly recommend.
By CHARLES M. in Tyler, TX
Awesome work! Got my truck aligned. They take the time and do a great job. They did what other shops couldn’t do!
By Carol W. in Tyler, TX
Josh and Chris stuck with it until they fixed the hard to find coolant leak in my 20 year old Camry. I was so thankful that they honored their work and didn’t give up until it was fixed! I’m a single woman who is leery of car repairs in general but their good character really showed through and I would highly recommend them to others.
By NEAL E. in Troup, TX
They were polite and got me right in. Diagnosed the problem and fixed it in a short time. Thank you. Vanzilla is running strong again.
By Verified Customer in Tyler, TX
I trust them to make a quick and accurate diagnosis. They’re transparent, fair, and good at what they do! My go-to mechanic for stuff I don’t want to (or shouldn’t) try on my own :) They’re also courteous and work to get you taken care of quickly.
By LARRY P. in Bullard, TX
They kept me informed. There was some trouble getting the correct parts out from the part sales but they stayed all over the problem. We will use them again.
By TERRI F.
Always receive excellent service from knowledgeable employees.
By KATHLEEN B. in Tyler, TX
My 2002 Camry is geriatric. Over 261,000 miles. The fine people here are skilled and careful and keep my car running like it’s new. I come in for all my oil changes as well as anything else it needs. The prices are good , the service is excellent.
By Verified Customer in Tyler, TX
The team at Josh Hawkins Automotive went above and beyond to get me back up and running. I emailed them and let them know that I was having my vehicle towed there (after hours) and my starter was the likely suspect/culprit. They immediately responded and let me know that they had ordered a starter for my vehicle. They kept me in the loop the entire time and let me know what was going on. I commute 108 miles a day going to/from work and wasn't able to pick up my vehicle before closing hours. I contacted the team at Josh Hawkins and Chris went out of his way to make sure I was able to pick up my vehicle. They conveniently sent the bill to my phone so I could take care of it while I was at work and made sure my car was parked in an area I could access after hours to pick it up. I'm very appreciative to their team for all their work. I won't take my vehicle anywhere else.
By Tori F. in Flint, TX
I love the folks at Josh Hawkins Automotive! They are trustworthy, kind, and highly respected in the community. I’ve heard horror stories from people with bad experiences at car places, but I will assure you this is not one of them! They’re the best of the best!
By BRIAN R. in Tyler, TX
Josh and his team always do an incredible job fixing my vehicles which is important since 2 are older. Everyone is very nice and knowledgeable. Highly recommend Josh Hawkins Automotive!
By LARA E.
I've been taking my vehicles to Josh and his crew for nearly a decade, and as long as I live in East Texas, I'll continue to do so. Honest, more efficient and timely than any other mechanic I have ever done business with.
By GAYLON S. in Tyler, TX
They are very timely and knowledgeable about working on my diesel truck and do great work.
By PAULA B. in Whitehouse, TX
I know these folks are trustworthy and will always be upfront and fair to their customers
By SHAUN M. in Jacksonville, TX
I had a difficult to find electrical problem the factory wanted to replace the whole harness And Josh personally found that it was just a pinch line Save me thousands!
By CAMBRIA P.
I didn’t give much notice of needing an oil change and I don’t live close, the team at Josh Hawkins was willing to work me in and help me out. They always do great service, thank you so much!!!
By LINDA P. in Whitehouse, TX
Honest Dependable Trustworthy Attentive Pleasant. Contacts customer to update
By JOHNNY M. in Tyler, TX
They keep things simple - no surprises
By DICK B. in Tyler, TX
Had a lot of front end work done on my CRV. Not crazy about what it would cost but we want this vehicle to last. Hawkins made it less painful by doing excellent work. Took it back after a couple of days to check out a noise. Even though it was not related completely to the original problem they fixed it at no charge. Above and beyond. I highly recommend these guys. Excellent work, reasonably priced. No surprises. Thank you Hawkins!
By Verified Customer in Whitehouse, TX
Friendly and good service from start to finish!