Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

84 Reviews

100% Would Recommend
84% Business Response
Latest Review about 6 hours ago

Reviews


Verified Customer
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
Great job!
They did the job in good timing.
Anne B., Vice President from Ray's Automotive Center responded on 07/16/2019

Thank you for the nice review! We strive to get each car in and out as efficiently as possible. We understand how imporant it is to have a reliable vehicle.

Sincerely,
Anne

Anne Barnhorst

Third Generation, Ray's Automotive Center
812-372-1311

GV
GLEN and DORIS V.
Columbus, IN
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2019
20 Plus Years Satisfaction Guaranteed
I've been taking my cars to Ray's Automotive for 20 plus years they always give you honest diagnostics and repairs at a reasonable price.
Anne B., Vice President from Ray's Automotive Center responded on 07/16/2019

Thank you for the great review! We enjoy having you as a long time member of the Ray's Auotmotive family!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

JM
JOHN and CAROLYN M.
Columbus, IN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Always great
As usual they worked us in and finished work as promised. As always friendly, professional, and a reasonable cost
Anne B., Vice President from Ray's Automotive Center responded on 07/16/2019

Thank you for the great review! We enjoy taking care of your fleet of Toyotas!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

AV
ALISON and ANDREW V.
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Wonderful service!
Ray’s was so great to work with. They got us in very quickly and were extremely thorough when diagnosing our issue. Their process and line of communication was more than I've ever experienced with an automotive repair center. Also, how could being greeted by the sweet black lab, Twig, not put you in a good mood?! 😊
Anne B., Vice President from Ray's Automotive Center responded on 06/27/2019

Thank you for the great review! We hope you have a great time on your trip! Twig says to come back and play anytime! :-D

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

LW
LARRY W.
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019
Professional and friendly.
Perfect
Anne B., Vice President from Ray's Automotive Center responded on 06/27/2019

Thank you for the great review Larry! It was nice catching up with you!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

Verified Customer
Columbus, IN
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019
Amazing customer service
Very professional with attention to detail. Excellent customer service.
Anne B., Vice President from Ray's Automotive Center responded on 06/27/2019

Thank you for the great review!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

TT
Trudy T.
Elizabethtown, IN
Chevrolet Trax
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Trudy said the business did a good job. She was not there very long. They're great people.
This review was collected via phone interview by Customer Research Inc.
Anne B., Vice President from Ray's Automotive Center responded on 06/27/2019

Thank you for the great review Trudy! We strive to get everyone in and out as efficiently as possible.

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

SB
SCOTT B.
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
Thumbs up!
Friendly, quick, professional. Very satisfied with the whole experience.
Anne B., Vice President from Ray's Automotive Center responded on 06/27/2019

Thank you for the great review Scott!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

JD
Joe D.
Columbus, IN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Joe said the service was prompt. The work was excellent. The service was completed to the specifications.
This review was collected via phone interview by Customer Research Inc.
Anne B., Vice President from Ray's Automotive Center responded on 06/27/2019

Thank you for the great review Joe! We enjoy servicing your Camry!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

BP
BETHANY P.
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019
always a great experience
I couldn't be more pleased with the service at Ray's Automotive. They got me in quick, are affordable and reliable, did the work in a timely manner and staff is always caring and professional. I would recommend them to anyone for anything! I take comfort in knowing you're here for me! Thanks Ray's :)
Anne B., Vice President from Ray's Automotive Center responded on 06/05/2019

Thank you for the great review Bethany! We enjoy assisting you with your automotive needs!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

AC
ALICE C.
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019
very satisfied
The three people I met were very friendly and informative. My car was taken in at the appointed time. The wait was comfortable too.
Anne B., Vice President from Ray's Automotive Center responded on 05/30/2019

Thank you for the great review Alice! We enjoyed meeting you as well and look forward to seeing you when the Buick needs servicing next.

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311


DC
DAVE and LAURA C.
Columbus, IN
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019
Have only had great experiences
The staff is friendly, knowledgeable, and trustworthy. I've been a customer for over a decade and have not had a bad experience.
Anne B., Vice President from Ray's Automotive Center responded on 05/28/2019

Thank you for the great review! We enjoy havinging y'all as part of our Ray's family!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

SM
SKYLAR M.
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
Amazing staff and customer service!!
Amazing staff and amazing service. If anything is off, they’ll let you know, for example, I had a tire that had wires showing so they brought me back to see. My truck always comes back just as clean as it was, no shoe prints or dust or anything. THANKS GUYS
Anne B., Vice President from Ray's Automotive Center responded on 05/22/2019

Thank you for the great review Skylar! We appreciate your continued patronage!

Sincerely,
Anne

Anne Barnhorst

Third Generation, Ray's Automotive Center
812-372-1311

CJ
CARA J.
Columbus, IN
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019
Happy with your service
Happy with your service.
Anne B., Vice President from Ray's Automotive Center responded on 05/21/2019

Thank you for the great review Cara!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

DT
Don T.
Columbus, IN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Don said the service was good.
This review was collected via phone interview by Customer Research Inc.
Anne B., Vice President from Ray's Automotive Center responded on 05/20/2019

Thank you for the great review Don!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

MM
Mickey M.
Columbus, IN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Mickey said the staff did a good job, and were timely. She also liked that the staff could bring their dogs to work.
This review was collected via phone interview by Customer Research Inc.
Anne B., Vice President from Ray's Automotive Center responded on 05/17/2019

Thank you for the great review Mickey! I love being able to bring Twig to work too!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

MJ
MARK and MICHELLE J.
Columbus, IN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019
Customer Service
They do an outstanding job! Customer Service is top notch and they do great work
Anne B., Vice President from Ray's Automotive Center responded on 05/08/2019

Thank you for the great review and for being a loyal guest for nearly ten years!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

JM
JOHN and CAROLYN M.
Columbus, IN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019
Personal, professional care!
Our experience was great, as always! They treat us like family, absolutely know what they are doing, and honest in their appraisal. We would not consider taking any of our cars anywhere else!
Anne B., Vice President from Ray's Automotive Center responded on 05/02/2019

Thank you for putting your trust in us and being a part of the Ray's Automotive Center family for over 20 years!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

KH
KAREN H.
Columbus, IN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019
Service is great
Very dependable, trustworthy, informative and friendly.
Anne B., Vice President from Ray's Automotive Center responded on 05/01/2019

Thank you for the great review Karen! Hope you have a great road-trip!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

KS
KENJI and CHRISTINE S.
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019
100k miles service on 06 Honda Odyssey
I have done 100k miles service for 06 Honda Odyssey. They know about what needed to be done for the van. Great service. Always explain details of work when I pick up. I have always trusted Rays auto. Also they noticed rear wiper bad today. Replaced for free of change. I appreciate them doing beyond my request.
Thank You!!
Anne B., Vice President from Ray's Automotive Center responded on 05/01/2019

Thank you Kenji for choosing Ray's Automotive Center to perform the 100k service (timing belt/water pump component kit and spark plugs) on your Odyssey! Our ASE Certified Technician Scott specializes in performing this service. We are happy to hear we exceeded your expectations!

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

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