Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

84 Reviews

100% Would Recommend
91% Business Response
Latest Review 3 days ago

Reviews


DS
Daniel S.
Indiana
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Daniel said they were nice, accommodating and easy to work with.
This review was collected via phone interview by Customer Research Inc.
Anne B., Vice President from Ray's Automotive Center responded on 04/19/2019

Thank you for the kind review Daniel!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

DD
DAVE D.
Columbus, IN
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019
Have been coming here for a couple of years now, they take good care of my cars.
Oil changes, tires, tire rotations, and filters are quality serviced.
Anne B., Vice President from Ray's Automotive Center responded on 04/16/2019

Thank you for the kind review Dave! We enjoy performing the maintenance work on your Lexus.

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

TR
TED and RITA R.
Columbus, IN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
tacoma
AWSOME !!! Great service !
Anne B., Vice President from Ray's Automotive Center responded on 04/11/2019

Thank you for the great review! We enjoy taking care of your Toyota!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

Verified Customer
Columbus, IN
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
They are great
They always get us in promptly and work is done on time. So easy to work with
Anne B., Vice President from Ray's Automotive Center responded on 04/11/2019

Thank you for the great reveiw! We strive to make it as easy as possible to keep your Toyota up to date on maintenance.

Sincerely,
Anne
Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

ZW
Zohie W.
Indiana
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Zohie said that the place's service was fast and had quality.
This review was collected via phone interview by Customer Research Inc.
Anne B., Vice President from Ray's Automotive Center responded on 04/11/2019

Thank you for the great review!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

GF
GLEN and JODY F.
Nashville, IN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Totally satisfied
Did exactly what we asked, in timely manner and at a reasonable and competitive price. Very satisfied.
Anne B., Vice President from Ray's Automotive Center responded on 03/29/2019

Thank you for the great review Glen and Jody! We enjoy taking care of your Odyssey. Hope you have a great time on your road-trip!

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

AP
Annaiah P.
Indiana
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2019 Category: Service
Annaiah said everything was fine but he has to come back in because the mechanic forgot to check his brakes.
This review was collected via phone interview by Customer Research Inc.
Anne B., Vice President from Ray's Automotive Center responded on 03/25/2019

I apologize for the inconvenience. It was my fault the brake inspection was not noted on the work order for the technician. We look forward to your next visit with the Avalon.

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

JM
JOHN and CAROLYN M.
Columbus, IN
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019
On time and as promised
As always great job by a great group
Anne B., Vice President from Ray's Automotive Center responded on 03/20/2019

Thank you John for your kind words! We greatly enjoy catching up with you and taking care of your family of Toyotas!

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

TB
Terry B.
Columbus, IN
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Terry said the employees took care of him.
This review was collected via phone interview by Customer Research Inc.
Anne B., Vice President from Ray's Automotive Center responded on 03/20/2019

Thank you Terry for choosing us to meet your automotive needs. We enjoy caring for your Toyota!

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

BL
BILL and TAMMY L.
Columbus, IN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019
Quality work
We have been clients for years. I dont trust anyone else with our vehicles. Honest people! I feel like we are always treated fairly. So hard to find nowadays. I recommend Rays Automotive highly!!
Anne B., Vice President from Ray's Automotive Center responded on 03/05/2019

Thank you Tammy and Bill for the great review! We enjoy taking care of your family's Toyota's!

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

TS
TOM and KRISTI S.
Whiteland, IN
INFINITI FX35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Perfect! As Usual
A customer for about 5 yrs. Stewart and crew at Rays always exceed expectations... just FACT
Never a question on repairs recommend.
100% Satisfied every time.
Stuart B. from Ray's Automotive Center responded on 02/21/2019

Thank you Tom  - Always a pleasure to see you

R. Stuart Barnhorst
Owner
812-372-1311

KJ
Kay J.
Columbus, IN
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Kay said this business does good work. She has been there before.
This review was collected via phone interview by Customer Research Inc.
Anne B., Vice President from Ray's Automotive Center responded on 02/11/2019

Thank you Kay for the kind review!

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

GH
Gregory H.
Indiana
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Gregory said the business was friendly and they did a good job. He has no problem with them.
This review was collected via phone interview by Customer Research Inc.
Stuart B. from Ray's Automotive Center responded on 02/06/2019

Thank you Gregory

R. Stuart Barnhorst
President
812-372-1311

LM
Lynn M.
Columbus, IN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Lynn said the service was great. The employees completed his service when it was needed. He had no problems with his service.
This review was collected via phone interview by Customer Research Inc.
Anne B., Vice President from Ray's Automotive Center responded on 02/06/2019

Thank you for taking the time to leave us a review about your truck's service Lynn! It is a pleasure to take care of all your automotive needs!

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311


AH
Al H.
Columbus, IN
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Al said the business provided excellent service.
This review was collected via phone interview by Customer Research Inc.
Anne B., Vice President from Ray's Automotive Center responded on 02/06/2019

It's always a pleasure catching up with you while servicing your vehicles Al!

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

MF
Marvin F.
Columbus, IN
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Marvin said they have been happy with the work the business does. The people are very nice and it was an enjoyable experience.
This review was collected via phone interview by Customer Research Inc.
Anne B., Vice President from Ray's Automotive Center responded on 02/06/2019

Thank you Marvin for allowing us to take care of your automotive needs! We enjoy catching up with you and your son when we service your vehicles!

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

JD
Joe D.
Columbus, IN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Joe said every time he has received outstanding service and this last time was no exception.
This review was collected via phone interview by Customer Research Inc.
Anne B., Vice President from Ray's Automotive Center responded on 02/06/2019

Thank you for the great review Joe! We enjoy taking care of your Camry!

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

BP
Brad P.
Columbus, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018
Long tenure and trusting company
I’ve taken multiple vehicles of mine on multiple occasions. They are always honest of the issues they found or you ask for them to look at. They don’t talk you into doing more than you can afford. Stewart is a great man of knowledge and sincerity in his approach to helping you. I have and will continue to recommend Rays to anyone who asks.

RS
RANDY S.
Columbus, IN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2011
Professional
Ray's has always been upfront and professional concerning car problems and cost to repairs. They will always let you know if they see other potential problems before they happen.

JM
JOHN M.
Nashville, IN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2011
The Best
Prompt, efficient, hospitable, and oh yes, cleanest restroom I have ever seen in any such facility.

Displaying Review 61 - 80 of 84 in total