Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

660 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
96% Would Recommend
Latest Review 17 days ago

Reviews


JB
John B.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2017
I love the steaks. Awesome experience and I will return for any future work

FS
Frank S.
Florida
Verified Customer
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05/30/2017
Everything about our service was very professional. This business came to our home to replace the windshield on one of our vehicles and completed the entire replacement in about an hour. Very pleased with the overall experience. Would highly recommend them to family or friends.

HO
Heather O.
Pensacola, FL
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03/07/2017
Great service!
Oliver came to my home to replace the windshield on my car. He was friendly, efficient, and informative. This was the second windshield I had to have replaced and was very satisfied both times. Didn't get any steak second time around though.

JH
Jeffrey H.
Florida
Verified Customer
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11/01/2016
The installer replaced two of our windshields in the hot sun and did it with a smile and a great attitude. Thanks.

GC
Gilbert C.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2016
We were very happy with the work that was done.
Barry L. from Lloyd's Glass responded on 08/29/2016

We try to do a good job in everyway Sir!


SB
Scott B.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2016
As a local business man, I like to support our local business community. I have needed Lloyds on two occasions and have been extremely happy with them top to bottom!
Barry L. from Lloyd's Glass responded on 08/29/2016

Thank you Scott!


JJ
Jonae J.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2016
Jonae said they were very professional. The claim was handled promptly and in a very timely manner.

JG
Jake G.
Florida
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/25/2016
The only problem I have is that the technicians did not talk to me about the flaw and scratches in the new windshield until after it was installed. At that point in time, it would have been an additional one to two hours to get another installed and I had a schedule to maintain. Someone needs to look for glass flaws before the glue is dry because most folks are like me, they don't have time to dedicate three hours to a job that is reported as and supposed to be one hour. Also, when looking over my bill, there was no cost deduction for my brand new windshield with scratches and a casting flaw. While my insurance company paid the bill, I pay the insurance and feel that some reduction in price should have been realized for a less than top quality product your company installed.

MT
Marlan T.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2016
Thanks for helping get the insurance situation so we got the replacement done at the right time. thanks.

BW
Beth W.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2016
My only issue was I had a strip of tint that was discussed when I initially called however when I went to pick up my free streaks I didn't feel like I was warmly received as I asked why it wasn't replaced with the glass. It was explained that it had to be installed later but my insurance company had to be called as I waited with my small child. I definitely felt like the receptionist felt it was something I had done incorrectly. I didn't like that vibe.apologize for the inconvenience and let's move on! The customer is always right,right?

MB
Michael B.
Florida
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2016
Your service technician completed the work never brought any paperwork for my wife to sign he just left without notifying her work was done had to contact customer service and Drive by the office. Ask them if it was normal for technician to leave without having any paperwork signed they said no they took care of it and I was satisfied after that

SH
Susan H.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2016
Roy was awesome. Great service. Steaks were great!!! Thank you!!!

PP
Patrick P.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2016
good job

PP
Patrick P.
Pensacola, FL
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05/03/2016
great service
great Job, and thanks for the steaks

AD
A-1 Auto D.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2016
We have always had accurate and professional service from Lloyds Glass. They are always our first call.

WM
Will M.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2016
For a locally owned business I was highly pleased with Shannon and how she handled everything for me was a great experience would have to say the best experience ever. She was courteous and respectful and very knowledgeable about everything didn't take long to set up an appointment and was very pleased. The technician Roy Thompson was great, he was fast very respectable and an all around great guy. Most companies look at you as a customer but not lloyds they treat you as family. I will recommend lloyds glass to all my friends and family so that they can enjoy the experience just as I have. Thank you Mr. Lintner for everything and the steaks were amazing. If I could rate any higher than 5 stars I would. Thanks again Lloyds for all you do.

KE
Kimberly E.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2016
The process was easy to get my cracked windshield replaced and technician was professional and on time. It was great to get this done while I was at work too.
Barry L. from Lloyd's Glass responded on 04/05/2016

On time... everytime... that's what we strive for. We come to you just about anywhere you want! Thank you!


HM
Herman M.
Florida
Verified Customer
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03/08/2016
Very nice and pleasant

EB
Elizabeth B.
Florida
Verified Customer
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03/08/2016
Dealing with the insurance company can be a pain in the but from what I understood they argued over $30 but hopefully it was taken care of. The receptionist was very friendly and helpful.
Barry L. from Lloyd's Glass responded on 04/05/2016

In this process driven, electronic filing world sometimes it gets bumpy over minutiae. Why we personally help you file. We know the ropes :)  Thanks for choosing Lloyd's!!


MA
Matthew A.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2016
Keep doing what you are doing. I am a repeat customer. Great crew at the Crestview branch.
Barry L. from Lloyd's Glass responded on 04/05/2016

Shannon and Roy are THE BEST!!! We are soooo lucky to have them in the Lloyd's Glass family!  Please spread the word!