Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

660 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
96% Would Recommend
Latest Review 15 days ago

Reviews


MT
Marlan T.
Florida
Verified Customer
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05/24/2016
Thanks for helping get the insurance situation so we got the replacement done at the right time. thanks.

BW
Beth W.
Florida
Verified Customer
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05/18/2016
My only issue was I had a strip of tint that was discussed when I initially called however when I went to pick up my free streaks I didn't feel like I was warmly received as I asked why it wasn't replaced with the glass. It was explained that it had to be installed later but my insurance company had to be called as I waited with my small child. I definitely felt like the receptionist felt it was something I had done incorrectly. I didn't like that vibe.apologize for the inconvenience and let's move on! The customer is always right,right?

SH
Susan H.
Florida
Verified Customer
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05/18/2016
Roy was awesome. Great service. Steaks were great!!! Thank you!!!

PP
Patrick P.
Florida
Verified Customer
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05/17/2016
good job

PP
Patrick P.
Pensacola, FL
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05/03/2016
great service
great Job, and thanks for the steaks

AD
A-1 Auto D.
Florida
Verified Customer
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04/22/2016
We have always had accurate and professional service from Lloyds Glass. They are always our first call.

WM
Will M.
Florida
Verified Customer
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04/19/2016
For a locally owned business I was highly pleased with Shannon and how she handled everything for me was a great experience would have to say the best experience ever. She was courteous and respectful and very knowledgeable about everything didn't take long to set up an appointment and was very pleased. The technician Roy Thompson was great, he was fast very respectable and an all around great guy. Most companies look at you as a customer but not lloyds they treat you as family. I will recommend lloyds glass to all my friends and family so that they can enjoy the experience just as I have. Thank you Mr. Lintner for everything and the steaks were amazing. If I could rate any higher than 5 stars I would. Thanks again Lloyds for all you do.

KE
Kimberly E.
Florida
Verified Customer
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03/18/2016
The process was easy to get my cracked windshield replaced and technician was professional and on time. It was great to get this done while I was at work too.
Barry L. from Lloyd's Glass responded on 04/05/2016

On time... everytime... that's what we strive for. We come to you just about anywhere you want! Thank you!


HM
Herman M.
Florida
Verified Customer
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03/08/2016
Very nice and pleasant

EB
Elizabeth B.
Florida
Verified Customer
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03/08/2016
Dealing with the insurance company can be a pain in the but from what I understood they argued over $30 but hopefully it was taken care of. The receptionist was very friendly and helpful.
Barry L. from Lloyd's Glass responded on 04/05/2016

In this process driven, electronic filing world sometimes it gets bumpy over minutiae. Why we personally help you file. We know the ropes :)  Thanks for choosing Lloyd's!!


MA
Matthew A.
Florida
Verified Customer
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03/08/2016
Keep doing what you are doing. I am a repeat customer. Great crew at the Crestview branch.
Barry L. from Lloyd's Glass responded on 04/05/2016

Shannon and Roy are THE BEST!!! We are soooo lucky to have them in the Lloyd's Glass family!  Please spread the word!


SM
Sally M.
Florida
Verified Customer
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03/08/2016
I was not happy with the insurance transaction!! Something was messed up with the price negotiation and Allstate kept bothering me with it!!
Barry L. from Lloyd's Glass responded on 04/05/2016

Sometimes it is more challenging than it needs to be but that is why we are on the phone with you filing the claim. We know how to navigate through the process!! Thanks for your patience and for choosing Lloyd's!!


EM
Elliot M.
Florida
Verified Customer
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01/06/2016
great service, very professional and courteous. One thing, I did not get my steaks (LOL)!! I would recommend your service to all my friends.

LR
Lorraine R.
Florida
Verified Customer
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01/06/2016
Great job!

BG
Brandon G.
Florida
Verified Customer
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01/05/2016
Very professional. Prompt service, wouldn't go anywhere else.
Barry L. from Lloyd's Glass responded on 02/04/2016

Much appreciated!


NS
Nicole S.
Florida
Verified Customer
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01/05/2016
The only thing I disliked about Floyds was, I've never gotten a box of steaks. I've used ya'll Atleast 5 times, 3 were insurance claims, and 2 were times I paid out of pocket to get windows replaced, never once was I offered a box of steaks. But, I don't hold that against ya'll, I highly recommend Floyds Glass, ya'll are always very nice and this last time, the guy I spoke with went out of his way to make sure my window was replaced the next day. Great customer service.
Barry L. from Lloyd's Glass responded on 02/04/2016

I sure don't understand why but please, be assured, the steaks are waiting for you!  BTW...  I know you meant Lloyd's :)


EM
Errol M.
Florida
Verified Customer
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01/05/2016
Outstanding, high quality work.The folks at Lloyd's are courteous, professional and very prompt. I highly recommend them and have had a few different jobs done by them over several years.
Barry L. from Lloyd's Glass responded on 02/04/2016

Thank you. We try :)


LB
Lorraine B.
Florida
Verified Customer
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01/05/2016
excellent prompt service. They came when promised and the installer was very professional. Overall very satisfied with the service and the windshield looks great
Barry L. from Lloyd's Glass responded on 02/04/2016

Thanks for choosing my company. We appreciate your support!!


SW
Scarlet W.
Florida
Verified Customer
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10/08/2015
First rule of business, spell the customer's name properly! (I think on previous correspondence it was, but not here.) Love your support of the Blue Wahoos and your advertisement there is catchy and cool. I didn't have to pay anything out of pocket for my windshield thank goodness, but I'm sure there is enough padding in an $981 bill that you could upgrade those free steaks to a cut that doesn't require copious amounts of meat tenderizer! Your service was excellent, friendly and courteous.

CL
Charles L.
Florida
Verified Customer
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10/07/2015
I called Lloyds at 8:30AM and my windshield was replaced by 1:30PM, I never left the house. RJ took the call, set up a conference call with my insurance company while I was on the line(no hang up/call back), checked his inventory for the right replacement windshield, and had me on the schedule for that afternoon. Roy