Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

660 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
96% Would Recommend
Latest Review 16 days ago

Reviews


TW
Timothy W.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2015
It was very good!

JG
James G.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2015
Very good service and quality work!

ME
Matt E.
Pensacola, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2015
Excellent service all around.
Competitive prices, prompt and polite customer service from initial inquiries to checkout. JR was a big help and Bruce did a great job. Keep your money local and with a quality product. I will use Lloyd ' s in the future. Thanks for the help guys and for the steaks!
Barry L. from Lloyd's Glass responded on 03/16/2015

This so much looks like I wrote it LOL. Thank you sir! You have just revealed my business plan. We appreciate your kind words.


JC
Jonathan C.
Florida
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2015
Service was great. Fast professional job with friendly reminder should I have any problems or concerns about the work in the future, to contact them without hesitation.
Barry L. from Lloyd's Glass responded on 03/16/2015

Please consider referring us to friends and family.


NB
Nancy B.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2015
very pleased great service

CS
Casey S.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2015
Your Technician was great and very professional
Barry L. from Lloyd's Glass responded on 03/16/2015

I passed your comment on to our Tech. 


RB
Rex B.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2015
Great service and great people.

MW
Mark W.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2015
Technician was nice and very knowledgeable. Everything was hassle free. All it took was one phone call and they took care of everything, including calling my insurance company.
Barry L. from Lloyd's Glass responded on 03/16/2015

We do our best to make it a simple process. Thanks for supporting our local company!!


SS
Steve S.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2015
Good professional work by your office and the tecnician and nice to receive the steaks for using your service.
Barry L. from Lloyd's Glass responded on 03/16/2015

We take pride in our service levels and enjoy offering a unique "thank you"  :)


MR
Michael R.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2015
Customer Service was Outstanding, would highly recommend your service to others.

MH
Michael H.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2015
I wasn't sure what to expect as I had never had to have a windshield replaced before, but everything went great. From the customer service assistance in contacting the insurance company, setting-up the repair, speaking with the installing technician, a very positive experience. Customer service at it's best!
Barry L. from Lloyd's Glass responded on 01/12/2015

Thank you sir. That's the plan :)


KC
Kathy C.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2015
fantastic!!!!!!

MK
Margaret K.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2015
I had an excellent experience. This is the second time I have used Lloyd's Autoglass for windsheild replacement and it was awesome. It will be my go-to place in the future.

MM
Mark M.
Florida
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/06/2015
The technician broke the wire cover to the rear view mirror and it fell off on my way home. I purchased a new one at the dealer and took it back to see if they would install it for me. They installed it but never offered to reimburse me for the cost of the cover. The cover cost less than $10, but I feel that I should not have had to replace an item broken by your technician.
Barry L. from Lloyd's Glass responded on 01/12/2015

I agree. we are contacting you to get the amount and will reimburse you. Sorry about that Mark.


MA
Mary A.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2014
No problems at all. Roy came out on time and fixed that broken window.

CB
Charles B.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2014
Wow I bet that I have told five people at work and convinced them to shop local. Thank You So Much
Barry L. from Lloyd's Glass responded on 01/12/2015

Please tell 5 more :) We appreciate your referrals!


FS
Francis S.
Pensacola, FL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2014
You guys were great.The new glass looks fabulous! Your timely processing of my claim was greatly appreciated.

MC
Michael C.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2014
Everything turned out great. The installer showed up on time and was very professional.

CH
Charles H.
Florida
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2014
The windshield weather seal came undone before I reached home (3 miles). I arranged to have one of your techs to come out and fix it on site. Instead of sending the tech out immediately I had to wait for one to come between other jobs in progress. You should have sent the tech out immediately because the job should have been completed correctly the first time. The responding tech was very good and seemed to fix the problem and said if the seal came out again I would need to bring the RV back in for the repair. I don't feel the customer service was as good as it should be.
Barry L. from Lloyd's Glass responded on 01/12/2015

I understand your frustration. We responded as fast as we could but can't leave in the middle of another job. RV's are always a challenge for many reasons. If you experience any other problems we will take care of them where and when you need us to unless you're in Alaska :)


PW
Paul W.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2014
This is the second time I have had to replace the windshield in this car. You have replaced it both times. I was very satisfied both times. The only thing is that the cover on the rear view mirror was not on correctly both times but when I came back you had it fixed. Thanks,
Barry L. from Lloyd's Glass responded on 01/12/2015

Sorry about that. We have addressed this issue for future customers.