Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

397 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
76% Business Response
Latest Review 2 days ago

Reviews


LH
Lonnie H.
Marietta, GA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Lonnie said he is very comfortable with Brian. He always gets good advice. The parts the business has are good, as is the service.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 07/05/2018

Hi Lonnie,

Thank you for taking the time to leave us a review. We love hearing that you are comfortable with Brian and feel you always get good advice. We look forward to serving you again!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

CB
Charles B.
Acworth, GA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Charles said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 07/10/2018

Hi Charles, 

Thanks for the 5 star review. We love hearing that you would recommend us! We look forward to seeing you again. 

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

PD
Patrick D.
Atlanta, GA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Patrick said the service is awesome. They did a great job.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 06/25/2018

Patrick,
Thank you for taking the time to write a review. We value our customers reviews. We also understand how important it is to receive great service. Thank you for the five stars we look forward to seeing you again!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

RH
Raymond H.
Kennesaw, GA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Raymond said the employees did a good job, settled him in, and took care of him. He appreciated that they threw in an oil change.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 06/20/2018

Raymond,
Thank you for taking the time to write a review. We believe in giving our customers good service and we do our best to make you feel at home and comfortable when coming into the shops. Thank you for the five star rating! We look forward to seeing you again.

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

Verified Customer
Acworth, GA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Service
Great service as always!
Megan J., HR from Mike The Mechanic Kennesaw responded on 06/14/2018

Anonymous
Thank you for taking the time to write a review. We value providing our customers with great service. Thank you for the five stars. We look forward to seeing you again.

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

KD
Katherine D.
Kennesaw, GA
Mazda B3000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Katherine said the employees were helpful, fast and knowledgeable.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 06/13/2018

Katherine,
Thank you for taking the time to write a review. We value our customers and understand how important it is to receive knowledgeable information about you vehicle, and to have a reasonable timely service to get you and your vehicle safely back on the road.Thank you for the five stars! We look forward to seeing you again!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

BB
Benjamin B.
Georgia
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Benjamin said the business provided exceptional service.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 06/13/2018

Benjamin,
Thank you for taking the time to write a review. We value our customers and understand how important it is to receive great service. Thank you for the five stars! We look forward to seeing you again.

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

DP
Dinesh P.
Kennesaw, GA
Nissan Murano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018 Category: Service
Dinesh said he had an emergency and the staff came to the house to change the battery right away.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 06/12/2018

Dinesh,
Thank you for taking the time to write a review. We understand that a emergency can be stressful and how important it is to get great service right away to help ease an emergency situation. We look forward to seeing you again!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

RO
Richard O.
Acworth, GA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Richard said the business provides excellent service and the staff are friendly.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 06/12/2018

Richard,
Thank you for taking the time to write a review. We understand how important it is to have excellent and friendly service. 
Thank you for the five stars! We look forward to seeing you again!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

RC
Reid C.
Acworth, GA
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Reid said the staff was up-front, honest, did exactly what he wanted, and was incredibly easy to deal with.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 06/12/2018

Reid,

Thank you for taking the time to write a review. We understand how important it is to get honest service, and have a good easy experience.Thank you for the five stars! We look forward to seeing you again!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

TG
Tonia G.
Acworth, GA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Tonia said the service was great. The work was completed fast.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/23/2018

Riley,
Thank you for taking the time to write a review. MTM understands how important it is to receive great service in a timely manner. We look forward to seeing you again soon!
Thank you for the five star rating!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

SB
Stephen B.
Kennesaw, GA
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Stephen said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/23/2018

Riley,
Thank you for taking the time to write a review. MTM understands how important it is to receive great service in a timely manner and at a good price.
Thank you for the five star rating!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

SC
Silvia C.
Kennesaw, GA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Silvia said the staff were good and quick.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/23/2018

Silvia,
Thank you for taking the time to write a review. MTM understands how important it is to receive great service in a timely manner and at a good price. We lok forward to seeing you again!
Thank you for the five star rating!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/23/2018

Silvia,
Thank you for taking the time to write a review. MTM understands how important it is to receive great service in a timely manner and at a good price. We look forward to seeing you again!
Thank you for the five star rating!

 

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

RD
Riley D.
Brunswick, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Riley said the business was quick, efficient and their prices were affordable.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/23/2018

Riley,
Thank you for taking the time to write a review. MTM understands how important it is to receive great service in a timely manner and at a good price.
Thank you for the five star rating!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

IM
Ian M.
Kennesaw, GA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Ian said the staff provided great service.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/23/2018

Ian,
Thank you for taking the time to write a review. MTM understands how important it is to receive great service at a good price.
Thank you for the five star rating!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

RW
Robert W.
Acworth, GA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Robert said he was in and out fast. The price was reasonable.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/14/2018

Robert,

Thank you for taking the time to write a review. We understand how important it is to have service in timely manner and at a good price. Thank you for the five stars! We look forward to seeing you again!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

JB
Joyce B.
Marietta, GA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Joyce said her vehicle seems to be fixed. She knows the work the staff provided from a previous visit, and that is why she came back to them for service.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/11/2018

Joyce,Thank you for taking the time to write a review. At MTM we truely value and appreciate all our loyal customers. Thank you for the five star rating! We look forward to seeing you again!Brian AddisonGeneral ManagerMike The Mechanic - Kennesaw, Inc.(678) 540-8710


BS
Brian S.
Kennesaw, GA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Spoke with Brian's son. He said the staff did a great job with the service, he was really happy with their work. The price of the service was good. He called the business 10 times with questions because he was curious, and the staff answered all of them without getting annoyed.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/11/2018

Brian,Thank you for taking the time to write a review. We understand the importance of having great service at a great price also. MTM is more than happy to answer any and all questions so you understand and feel comfortable and happy with the service and work provided. Thank you for the five star rating!Brian AddisonGeneral ManagerMike The Mechanic - Kennesaw, Inc.(678) 540-8710

Megan J., HR from Mike The Mechanic Kennesaw responded on 05/11/2018

Brian,Thank you for taking the time to write a review. We understand the importance of having great service at a great price also. MTM is more than happy to answer any and all questions so you understand and feel comfortable and happy with the service and work provided. Thank you for the five star rating!Brian AddisonGeneral ManagerMike The Mechanic - Kennesaw, Inc.(678) 540-8710


HM
Hamp M.
Acworth, GA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Hamp said the facility has a friendly atmosphere.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/08/2018

Hamp,

Thank you for taking the time to write a review. We appreciate and value our customers and loyalty. Thank you for the five star rating!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

CH
CONNIE H.
Kennesaw, GA
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Customer service is GREAT!!
I have had my oil changed here a few times. Always feel confident that they will take good care of my car. My air conditioner stopped working so knew I could expect the same great service and the cost was very reasonable!!
Megan J., HR from Mike The Mechanic Kennesaw responded on 04/30/2018

Connie,

Thank you for taking the time to share your experience. We appreciate customers such as yourself that let others know that we are reliable and trustworthy. Thank you for your loyalty and continued business. We look forward to seeing you again.

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

Displaying Review 121 - 140 of 397 in total