Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

397 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
76% Business Response
Latest Review 4 days ago

Reviews


SI
Simon I.
Woodstock, GA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Simon said he was very pleased with the service, they were quick and he had no problems.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/15/2018

Dear Simon,

Thank you for taking time to share your experience!  We are so glad you are pleased with your service.  Looking forward to seeing you at your next service!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

RM
Rebecca M.
Marietta, GA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Rebecca said she arrived early and the staff were very accommodating and nice. She didn't have any issues with the service.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/15/2018

Dear Rebecca,

Thank you for sharing your experience! We strive to provide the best service possible.  Thank you for the 5 stars and recommendation; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

RF
Rosemary F.
Acworth, GA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Rosemary said she's used this business for many years and she's been pleased with the service.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/15/2018

Dear Rosemary,

Thank you for taking time to share your experiences!  We appreciate and value your ongoing business.  We look forward seeing you at your next service!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

MP
MIKE P.
Kennesaw, GA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018
Excellent
Excellent and efficient service.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/15/2018

Dear Mike,

Thank you for sharing your experience!  We know how important it is to have our customers' vehicle back on the road.  Thank you for the 5 stars and recommendation; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

DE
DONNIE E.
Acworth, GA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018
Knowledge and personality
I have been to other mechanics, and dealerships and in 20 plus years rate him my favorite. They have done excellent work in a timely manner. Have never had to take a repair job back for anything. They explain the show you the problem (damaged or defective part). Have recommended several friends and they will tell you the same.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/15/2018

Dear Donnie,

Thank you for the wonderful review! We are so glad to be your neighborhood mechanic and truly appreciate all of the recommendations.  Thank you for your ongoing business; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

PI
PAUL I.
Marietta, GA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018
Honest and affordable!!
They do the job and do it right the 1st time!
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/15/2018

Dear Paul,

Thank you for sharing your experience!  We are so glad you are pleased with your service; we appreciate and value each and every customer.  Looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

GH
Glen H.
Woodstock, GA
Mitsubishi Outlander Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Glen said the business did a good job and it was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/14/2018

Dear Glen,

Thank you for sharing your experience!  We know how important it is to have our customers' vehicle back on the road.  We appreciate your business and look forward to serving you again! 

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

AV
Austin V.
Kennesaw, GA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Austin said the business was very personable and honest. He will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/14/2018

Dear Austin,

Thank you for taking time to share your experience!  We appreciate and value your business.  Looking forward to building the relationship between you and your vehicle!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

HM
Hamp M.
Acworth, GA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Hamp said he always gets good customer service there and they are always able to work him in.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/14/2018

Dear Hamp,

Thank you for sharing your experience as well as your ongoing business!  We value and appreciate each and every customer.  Thank you for the 5 stars and recommendation; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

SB
Sean B.
Acworth, GA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Sean said the staff at this business provided good service to his vehicle. Everything was good on the repairs.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/14/2018

Dear Sean,

Thank you for sharing your experience!  We are so glad you are pleased with your service.  We appreciate your business as well as the recommendation; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

CB
CLARA B.
Acworth, GA
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018
Customer service is the best, they complete the work quickly and let you know what they find each step of the way
You never have a surpeise when you get your bill they let you to the penny what the repairs will cost before any work is done, and the pricing is very fair
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/14/2018

Dear Clara,

Thank you for sharing your experience as well as the kind words!  We strive to provide the best service possible.  We appreciate and value your business.  Thank you for the 5 stars and recommendation; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

WB
Winter B.
Kennesaw, GA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Winter said the customer service was superb, impeccable, quick, and very detailed. She was a couple minutes late, but it did not affect anything and everything was repaired.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/14/2018

Dear Winter,

Thank you for sharing your experience as well as the kind words!  We appreciate and value your business. Thank you for the 5 stars and recommendation; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

MP
Marc p.
Kennesaw, GA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Marc said he received speedy service.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/14/2018

Dear Marc,

Thank you for sharing your experience!  We know how important it is to have our customers' vehicles back on the road.  We appreciate your business and look forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

MD
Marvin D.
Acworth, GA
Nissan 350Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Marvin said it was everything that he expected. He wanted an oil change and decided to go to this business. It was a simple procedure done well. It did not take a lot of time.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 02/13/2018

Dear Marvin,

Thank you for sharing your experience!  We are glad to meet your expectations.  We do repairs as well as maintenance service; consider us for any issues you may experience with your vehicle.  Looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

BB
Bill B.
Kennesaw, GA
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Bill said the service is good and the employees do quality work. He's been a customer for years.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 02/13/2018

Dear Bill,

Thank you for sharing your experiences!  We appreciate your ongoing business and value the relationship we have between you and your vehicle.  Thank you for the 5 stars and recommendation; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

SB
STEVE B.
Kennesaw, GA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2018
Great Service and Great Attention to Customers
Sincere regard for customers and reliable service are dependable hallmarks of Mike the Mechanic.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/29/2018

Dear Steve,

Thank you for your kind statements.  We truly appreciate and value your business.  Thank you for your ongoing business as well as the recommendation!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

MM
MICHAEL M.
Kennesaw, GA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018
Synthetic oil & filter.change
Good job
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/25/2018

Dear Michael,

Thank you for taking time to review your experience!  We value your business and look forward to serving you again.  Thanks for the 5 stars and recommendation!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

JS
JOHN R. S.
Kennesaw, GA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018
Great First-time Experience
I had heard good things on the Neighborhood App so decided to give them a try as opposed to the national chain in the same block. They diagnosed the problem, kept me informed daily of the progress and finished in their estimated time and costs. I was very pleased with both the pricing and the quality of their work. Brian was very helpful. I will be using them again to keep this old truck running! I would encourage anyone to at least give these guys a try.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/25/2018

Dear John,

Thank you for giving us the opportunity to serve you; we are so glad you are pleased with your service!  We're looking forward to building the relationship between you and your vehicle.  Thank you for the wonderful review and recommendation!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

SS
Samantha S.
Alpharetta, GA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Samantha said the employees were nice. They cared, and they were very professional. They did a good job.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 02/13/2018

Deasr Samantha,

Thank you for sharing your experience!  We strive to provide the best possible service!  We appreciate your business and look forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

JG
Juan G.
Woodstock, GA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Juan said his overall experience was good. He was very satisfied.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 02/13/2018

Dear Juan,

Thank you for sharing your experience!  We are glad you are pleased with your service.  We appreciate your business and look forward to serving you again!


Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

Displaying Review 161 - 180 of 397 in total