Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

379 Reviews

98% Would Recommend
75% Business Response
Latest Review 4 days ago

Reviews


VM
VINCENT M.
Kennesaw, GA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019
Always Awesome!
Great place to go. Fair pricing, great work, great people.
Megan J., HR from Mike The Mechanic Kennesaw responded on 07/15/2019

Mr. Matthews,

We're so happy you took the time to share your feedback and 5 star review with the public!

MTM is committed to providing you with a wide range of high quality automotive services at an affordable price. Along with providing the best service, MTM wants to ensure our customers are thoroughly educated on the systems and services necessary to keep their vehicles in the best running condition possible.

Thank you for your continued patronage, we appreciate it very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

Verified Customer
Marietta, GA
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
Honest Mechanic
Best mechanic I have ever been to. They are honest and truthful about what actually needs to be done to your car. Their prices are reasonable and they don’t always seem to find something wrong with your car that needs to be fixed.
Megan J., HR from Mike The Mechanic Kennesaw responded on 07/11/2019

Ms. Adelman, 

In the words of William Shakespeare, "There is no legacy so rich as honesty...". Thank you for sharing your feedback and 5 star review!

We appreciate your business very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

TL
TIM L.
Kennesaw, GA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
Oil Change
Perfect experience. Did what was needed and did not try to add extra services.
Also a great value.
Megan J., HR from Mike The Mechanic Kennesaw responded on 07/10/2019

Mr. Lewis,

Thank you for such awesome feedback and 5 star review! We love to hear it! 

We know auto repair isn't always fun, that’s why we focus on creating the best possible experience for you. We believe our clients should experience the best that auto repair can offer, with affordable options. 

Thank you for your business, we appreciate it very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

JP
Jack P.
Kennesaw, GA
GMC Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Jack said the staff does a good job and is very dependable.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 07/09/2019

Mr. Priess,

Thank you for your positive feedback and 5 star review, we love to hear it!

MTM is well established throughout the Cobb County and Cherokee County area. Our friendly technicians have the expertise to complete any repair or maintenance task your vehicle requires. You can trust all auto repairs at Mike the Mechanic to be completed correctly and efficiently.

Thank you for your business, we appreciate it very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

DW
DEB W.
Kennesaw, GA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
Quick
Quick & reasonable.
Megan J., HR from Mike The Mechanic Kennesaw responded on 07/03/2019

Ms. Wasserman, 

Good morning! 

We're thrilled you were so kind to leave us a 5 star review!

We understand many customers have busy schedules. We offer complete auto repair services designed to get you back on the road quickly and affordably.

Thank you for your business, we appreciate it very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

JM
Jim M.
Marietta, GA
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Jim said the staff did a good job, they did not overprice and the air conditioner is working fine.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 07/02/2019

Mr. Mcalister, 

Thank you for sharing your positive feedback and 5 star review, we love to hear it! 

We look forward to serving you again in the future!

Thank you for your business, we appreciate it very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

KK
Kevin K.
Kennesaw, GA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Kevin said the service provided by this business is honest, quick, and affordable.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 07/02/2019

Mr. Keating,

Thank you for the kind words! We’re so happy your visit at Mike the Mechanic was excellent! Would you mind sharing with your friends who are due for a service, too? We’d love to continue providing great service to awesome customers like you. 

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

TC
Tera C.
Kennesaw, GA
Acura 3.2CL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Tera said the staff members are genuine people with good personalities. They gave her a nice greeting and talked her through everything. They made sure they understood what was going on with her vehicle, and were not just out to get her money. She expressed she has nothing bad to say about this business.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 06/20/2019

Ms. Teara, 

Thank you for your 5 star review and positive feedback!

We work really hard to give the best services at the best possible prices. Customer service is our passion!

Thank you for your business, we appreciate it very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

TH
TAMERA H.
Acworth, GA
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
Always Great
Brian is always nice along with the rest of the crew. As a woman, I don’t feel like they ever try to take advantage of me.
Megan J., HR from Mike The Mechanic Kennesaw responded on 06/15/2019

Ms. Tamera,

Thank you for your comment about Brian and the crew! You couldn't be more right, we agree!

There are plenty of shops out there who take advantage of customers, especially women, because they assume women do not know about cars. MTM does everything possible to kill the old stereotypes associated with mechanics.

We're happy that you're happy, and we're looking forward to your next visit.

Thanks so much for your positive feedback and good vibes. We appreciate your business very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

AE
ANITA E.
Kennesaw, GA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019
Happy customer
Excellent service-as always!!!
Megan J., HR from Mike The Mechanic Kennesaw responded on 06/14/2019

Ms. Anita, 

Thank you for the kind words! We’re so happy your visits at Mike the Mechanic are excellent! Would you mind sharing with your friends who are due for a service, too? We’d love to continue providing great service to awesome customers like you.

Thanks again for your business, we appreciate it very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

Verified Customer
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019
Honest and cost effective
Have been utilizing MTM for almost two years now, for both maintenance and any issues I’ve had with my vehicle. Only once I picked up my car from them and the issue I was having recurred, they felt terrible that this occurred. They had me bring it back in and fixed issue at no charge. I would highly recommend MTM to anyone.
Megan J., HR from Mike The Mechanic Kennesaw responded on 06/10/2019

Good Morning Ms. Thomas!

First of all, thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business. I'm so glad you're happy with the service you received.

We're looking forward to serving you again in the future!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

JC
JUAN C.
Acworth, GA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
Excellent
Thank you!
Megan J., HR from Mike The Mechanic Kennesaw responded on 06/10/2019

Hey Juan!

We're delighted that you liked us!

Thank you for your business, we appreciate it very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

RK
Riley K.
Atlanta, GA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Riley said Bryan is awesome and he would not take his vehicle any place else.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 06/10/2019

Good morning Riley!

Reading this review made my day! 

We're pleased you took the time to leave us such kind words!

Thank you for your business, we appreciate it very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

WW
WILL W.
Kennesaw, GA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
Great service
Brian was very professional, knowledgeable and thorough. I will definitely use his service again.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/22/2019

Mr. Whitfield, 

Thank you for sharing you positive feedback and 5 star review! We agree, Brian is amazing! 

We're looking forward to seeing you again!

Thank you for your business, we appreciate it very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

Verified Customer
Marietta, GA
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019
Best around
They are honest mechanics who fix only what needs to be fixed. Only place I have been to in years where every time I go in for an oil change they are not trying to get. $100s out of me to fix something they claim is broken. Affordable and honest is hard to come by and this place rocks it.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/08/2019

Ms. Adelman, 

You are absolutely right! Honesty is the most important principle of leadership! Many companies and organizations fail because they don't follow the reality principle. Integrity means telling the truth even if the truth is ugly. 

Thank you for your continued business, we appreciate you very much!

Kindest Regards,

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

MD
Melissa D.
Douglasville, GA
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Melissa said the employees were very friendly, very informative and very thorough.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/08/2019

Ms. Dowell, 

We're so glad you took the time to share your positive feedback, we love to hear it!

Customer service is our passion!

Thank you for your business, we appreciate it very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

BL
BRYAN L.
Acworth, GA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019
Excellent work.
I have received excellent service every single time. Would never go anywhere else for my needs.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/06/2019

Mr. Lagasse, 

Thank you for your patronage and continued business, we appreciate you very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

DP
David P.
Kennesaw, GA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
David said that the place did a great job and even fixed his key for him, which he really appreciated.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/08/2019

Mr. Paisis, 

We are happy to go the extra mile for our customers. 

We treat people the way we would want to be treated. 

Thanks for the 5 star review!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

PA
Patrick A.
Kennesaw, GA
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Patrick said this is the most honest repair facility he has ever worked with. They are very personable. He mentioned he literally travels an hour and half to go there.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/08/2019

Mr. Allen, 

In the words of William Shakespeare, "There is no legacy so rich as honesty". 

We're proud to hear the positive feedback!

Thank you for your loyalty, we appreciate it very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

Verified Customer
Kennesaw, GA
Honda HR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019
Easy
MTM efficiently did my oil and filter change. And incorporated a "safety check" I had an appointment, they expected me, and done. Easy
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/01/2019

Mr. Scully, 

You're absolutely right! Every oil change has a multi point inspection! 

Your safety is important to us!

Thanks for your awesome review!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

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