Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

163 Reviews

98% Would Recommend
Latest Review about 1 hour ago

Reviews


BG
Betty G.
Simpsonville, SC
Mercury Villager
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/17/2017
Service I Didn't Ask For
Sorry Tony but I thought I found a place to service my two vehicles and my sister's car, but I was in error. Three times I took my car in for the oil leak that was diagnosed by AAA and Firestone. Country Life was closer to my home. Instead of the oil leak being taken care of, the slight leak in power steering fluid was repaired. I didn't pay over $800 for that plus $345 for a tune up I was told I needed. This was an expensive experience and I still have oil leaking on driveway. I would like to file a formal complaint with Consumer Affairs, but probably won't. I am just disgusted right now. My advice: Insist on getting what you are paying for or DON'T pay. It is not their money.
TONY G. from Country Life Tires & Service responded on 04/18/2017

I am sorry that you are unhappy. Originally when you brought your vehicle in December 15, 2016 you had stated that in the morning when first starting the power steering was tight and that there were oil spots on the ground-Look at your receipt # 16013 for the original complaint. At that time the power steering pump seal was leaking power steering fluid. The high pressure power steering hose was also leaking at the rack and pinion.

Your 1997 Mercury Villager had 182,194 miles on it and when first brought to my attention the power steering was the biggest, most obvious leak.

I told you verbally, and that is my mistake and I apologize for not writing it down, that the engine also had seepage at the valve cover gaskets and my opinion was at that time that it was not an issue because it was not what was leaking on the ground . I also mentioned to you that we could only eliminate the most obvious leak and to please bring back the vehicle in two weeks for me to double check. It is not uncommon for a vehicle that is 20 years old and has close to 200,000 miles on it to leak various fluids.

I appreciate your business. I repaired what was broken, the power steering pump that was pouring fluid onto the ground, and causing hard steering upon startup.

My advice is to not put blame on the person trying to help you keep your 20 year old car on the road safely. Power steering leaks are dangerous, valve cover gasket leaks are not. Never did I push you into spending unnecessary money on your car


GH
Goraline H.
Piedmont, SC
Kia Sedona
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/02/2016
everybody makes mistakes
He took too long inspecting my car when i only asked for an oil change!! He also wrote my car had 190,496 miles when it clearly read 162,040 miles
TONY G. from Country Life Tires & Service responded on 10/17/2016

I appreciate it when a customer points out a mistake that I have made. I am sorry to disappoint Ms Henry, and have tried to reach out to here on more than two occasions.

Thank you for your continued business!


CS
Chasity S.
Mauldin, SC
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2016
Review
Love the service
TONY G. from Country Life Tires & Service responded on 09/15/2016

I communicated with Chasity and she told me she made a mistake on the question asking if she'd recommend us and clicked on the wrong button. She would recommend us to her friends and said she he a wonderful experience!

I appreciate people taking time out of their busy days to answer and thank Chasity for her time and her business!


Verified Customer
Easley, SC
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
They're very helpful, and get the job done
They're very genuine and nice people!

DR
Darius R.
Mauldin, SC
Mercedes-Benz C350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Darius said the business was really kind and they provided great service.
This review was collected via phone interview by Customer Research Inc.

JA
Jason A.
Mauldin, SC
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Jason said that the business wasn't just straight to business. He said that Tony sat down and spoke to him and he didn't rush him and was natural. He said that he didn't seem high pressured and that all of it was on point and he is very impressed.
This review was collected via phone interview by Customer Research Inc.
TONY G. from Country Life Tires & Service responded on 12/12/2018

Jason, I am happy to help you and repair your vehices' problems. I do not like to pressure people into anything and appreciate your terrific review! Thanks!


TC
Tom C.
Mauldin, SC
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Tom said the business is honest and straight forward. They are very accommodating and do good work.
This review was collected via phone interview by Customer Research Inc.
TONY G. from Country Life Tires & Service responded on 12/12/2018

Thanks Tom. I appreciate you taking the time to give us a great review and your business, of course!


CF
Chris F.
Taylors, SC
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Chris said the service was good.
This review was collected via phone interview by Customer Research Inc.
TONY G. from Country Life Tires & Service responded on 12/12/2018

Thank you Chris! Appreciate your business!


EH
Eugene H.
Fountain Inn, SC
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Fairness, loyalty, understanding and just straight up great service! Rose is a darling of a woman! Love Country Life!
Great understanding, loyal, fair business that will do things above the requirement of auto repair business, just the small things that Tony does! He’s a yankee that understands southerners and beyond!! Just the individual attention he and Rose gives on every visit! Community needs that! Thanx “T”!
TONY G. from Country Life Tires & Service responded on 12/12/2018

Thank you Eugene for the great review. Rose and I appreciate your business and thank you for coming in all these years so we can help solve your vehicles' problems and service needs!


CA
Casey A.
Greenville, SC
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Casey said he got great service.
This review was collected via phone interview by Customer Research Inc.
TONY G. from Country Life Tires & Service responded on 12/12/2018

Thank you Casey, I am happy to give you great service and appreciate your business!


KB
Kenny B.
Piedmont, SC
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Great Service
Great service at a great price. Will use again. Highly recommend.
TONY G. from Country Life Tires & Service responded on 11/09/2018

Thank you Kenny for the kind words. I appreciate your business!


RC
Robert C.
Fountain Inn, SC
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Robert said the business does good work. They are good honest people and he would recommend them to anyone that asks.
This review was collected via phone interview by Customer Research Inc.
TONY G. from Country Life Tires & Service responded on 11/09/2018

Thank you Robert! I appreciate your business and the recommendation!


BC
Brian C.
Mauldin, SC
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Awesome service in a timely manner
Great device!!!

Verified Customer
Mauldin, SC
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Excellent Service
As always Tony and the staff at Country Life Tires and Service treated me with friendly, courteous and excellent service!

DF
Diane F.
Mauldin, SC
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Diane said there were no problems with the business and everything is okay.
This review was collected via phone interview by Customer Research Inc.
TONY G. from Country Life Tires & Service responded on 10/31/2018

Thank you Diane I appreciate you and your family's business and taking the time out to answer the survey!


IG
Israel G.
Walhalla, SC
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Israel said the people were very welcoming, very polite and very courteous.
This review was collected via phone interview by Customer Research Inc.
TONY G. from Country Life Tires & Service responded on 11/09/2018

Thank you! I appreciate your business!


PD
Perky D.
Mauldin, SC
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Friendly Owner and Great Service
It's so hard to find someone you can trust to work on your vehicles. We believe we've found that person and company with Tony and Country Life Tires & Service. He's very professional. He gives an upfront diagnosis and cost analysis of what needs to be done. If he runs into an issue, he keeps you informed. We've never been surprised with a higher bill at the completion of a job!!! We highly recommend him and his company.
TONY G. from Country Life Tires & Service responded on 10/24/2018

Thank you for the kind words! I appreciate your trust and your business! 


JK
John K.
Greenville, SC
Kia Amanti
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/20/2018 Category: Service
John said the business took so long to install an alternator on his vehicle. He stated that two days to install the part was far too long.
This review was collected via phone interview by Customer Research Inc.
TONY G. from Country Life Tires & Service responded on 10/24/2018

I'm sorry you thought it took too long to replace the alternator on your car. Unfortunately there were cars ahead of you that were waiting for repairs. Perhaps I could have let them wait while I skipped your car ahead.
Thanks for the heads up. Appreciate your business.


PT
Pj T.
Mauldin, SC
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
PJ said they really did a good job..
This review was collected via phone interview by Customer Research Inc.
TONY G. from Country Life Tires & Service responded on 10/24/2018

Thank you! We strive to do a good job on every service we perform! Appreciate your busniness!


TW
Tom W.
Mauldin, SC
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Quick and reliable
I always know Tony will get the job done right and on time.
TONY G. from Country Life Tires & Service responded on 10/17/2018

I try to do the job right and on time! I appreciate your business-Thanks Tom


Displaying Review 1 - 20 of 163 in total