Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

138 Reviews

98% Would Recommend
Latest Review 8 days ago

Reviews


BG
Betty G.
Simpsonville, SC
Mercury Villager
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/17/2017
Service I Didn't Ask For
Sorry Tony but I thought I found a place to service my two vehicles and my sister's car, but I was in error. Three times I took my car in for the oil leak that was diagnosed by AAA and Firestone. Country Life was closer to my home. Instead of the oil leak being taken care of, the slight leak in power steering fluid was repaired. I didn't pay over $800 for that plus $345 for a tune up I was told I needed. This was an expensive experience and I still have oil leaking on driveway. I would like to file a formal complaint with Consumer Affairs, but probably won't. I am just disgusted right now. My advice: Insist on getting what you are paying for or DON'T pay. It is not their money.
TONY G. from Country Life Tires & Service responded on 04/18/2017

I am sorry that you are unhappy. Originally when you brought your vehicle in December 15, 2016 you had stated that in the morning when first starting the power steering was tight and that there were oil spots on the ground-Look at your receipt # 16013 for the original complaint. At that time the power steering pump seal was leaking power steering fluid. The high pressure power steering hose was also leaking at the rack and pinion.

Your 1997 Mercury Villager had 182,194 miles on it and when first brought to my attention the power steering was the biggest, most obvious leak.

I told you verbally, and that is my mistake and I apologize for not writing it down, that the engine also had seepage at the valve cover gaskets and my opinion was at that time that it was not an issue because it was not what was leaking on the ground . I also mentioned to you that we could only eliminate the most obvious leak and to please bring back the vehicle in two weeks for me to double check. It is not uncommon for a vehicle that is 20 years old and has close to 200,000 miles on it to leak various fluids.

I appreciate your business. I repaired what was broken, the power steering pump that was pouring fluid onto the ground, and causing hard steering upon startup.

My advice is to not put blame on the person trying to help you keep your 20 year old car on the road safely. Power steering leaks are dangerous, valve cover gasket leaks are not. Never did I push you into spending unnecessary money on your car


GH
Goraline H.
Piedmont, SC
Kia Sedona
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/02/2016
everybody makes mistakes
He took too long inspecting my car when i only asked for an oil change!! He also wrote my car had 190,496 miles when it clearly read 162,040 miles
TONY G. from Country Life Tires & Service responded on 10/17/2016

I appreciate it when a customer points out a mistake that I have made. I am sorry to disappoint Ms Henry, and have tried to reach out to here on more than two occasions.

Thank you for your continued business!


CS
Chasity S.
Mauldin, SC
Cadillac Escalade ESV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2016
Review
Love the service
TONY G. from Country Life Tires & Service responded on 09/15/2016

I communicated with Chasity and she told me she made a mistake on the question asking if she'd recommend us and clicked on the wrong button. She would recommend us to her friends and said she he a wonderful experience!

I appreciate people taking time out of their busy days to answer and thank Chasity for her time and her business!


ES
Emmett S.
Greenville, SC
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Emmett said the service went good at this business. He recommends them.
This review was collected via phone interview by Customer Research Inc.

SB
Samuel B.
Greenville, SC
Ford Aerostar
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Samuel said the business is great.
This review was collected via phone interview by Customer Research Inc.

TC
Tom C.
Mauldin, SC
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Tom said Tony was honest. He provided excellent service. He was great to work with. He completed the service quickly. The work was done right, the first time.
This review was collected via phone interview by Customer Research Inc.

JM
Jimmy M.
Mauldin, SC
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Spoke with Delores. She said Jimmy has been going there for years and is very pleased with them.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Greenville, SC
Volvo C30
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Mike said they did everything he asked them to do.
This review was collected via phone interview by Customer Research Inc.

SB
Shannon B.
Mauldin, SC
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018
Finally an honest trustworthy mechanic!
I will only use Tony from.now on. He has always been up front and honest with work and pricing and I love to support a local neighbor. Thanks Tony!
TONY G. from Country Life Tires & Service responded on 07/26/2018

Thank you so much for your trust and your business! Rose and I appreciate it when we hear and have support from our neighbors!


RS
Ruth S.
Piedmont, SC
Ford Fiesta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Ruth said the service was great and completed in a timely manner. The staff was nice.
This review was collected via phone interview by Customer Research Inc.

VM
Vettath M.
Greenville, SC
Toyota Camry
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/20/2018 Category: Service
Vettath said the check engine light is off, but there is still an issue with the transmission not working correctly.
This review was collected via phone interview by Customer Research Inc.
TONY G. from Country Life Tires & Service responded on 07/24/2018

Thank you for your business. This is the first I have heard about a transmission issue as the car came in for an engine tuneup and see why the check engine light was off. Bring the car back and I'll be happy to recheck it for you.


DM
Denzel M.
Mauldin, SC
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Denzel said the business was pretty good and quick. They have reasonable prices.
This review was collected via phone interview by Customer Research Inc.
TONY G. from Country Life Tires & Service responded on 07/24/2018

Thank you Denzel for your business and the nice review! Appreciate it!


BF
Barbra F.
South Carolina
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Barbra said the service from the business was good.
This review was collected via phone interview by Customer Research Inc.
TONY G. from Country Life Tires & Service responded on 06/21/2018

Thanks Barbra! Always nice to deal with you!


JK
Jeff K.
Greer, SC
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Jeff said his overall experience with the business was good. The staff was nice and friendly. He was next door when he got a flat tire, and it only took about an hour for the staff to order the tire and it to arrive at the facility so they could fix his vehicle. The service was very fast.
This review was collected via phone interview by Customer Research Inc.
TONY G. from Country Life Tires & Service responded on 06/21/2018

Thank you Jeff. We try to make the wait time low and get you back on the road!


TA
Ted A.
Mauldin, SC
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Great Service
The work was done on my car and finished early! I was given a list of needed maintenance with quotes for each service as well. Friendly people and great service.
TONY G. from Country Life Tires & Service responded on 06/21/2018

Thank you Ted. We appreciate your business and hope you will come back for the extra needed repairs!


MF
Melissa F.
Mauldin, SC
Volvo XC60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Melissa said the service was good.
This review was collected via phone interview by Customer Research Inc.
TONY G. from Country Life Tires & Service responded on 06/21/2018

Thank you Melissa! Always appreciate your business!


EK
Evelyn K.
Mauldin, SC
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Evelyn said that she appreciates Tommy very much and she likes their work. They're really good.
This review was collected via phone interview by Customer Research Inc.
TONY G. from Country Life Tires & Service responded on 06/21/2018

Thank you so much for your kind words! We appreciate the opportunity to serve you. :-)


AH
Amos H.
Greenville, SC
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Amos said the business provided excellent service.
This review was collected via phone interview by Customer Research Inc.
TONY G. from Country Life Tires & Service responded on 06/21/2018

Thank you Amos!


CB
Colin B.
Piedmont, SC
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Colin said it was a good experience.
This review was collected via phone interview by Customer Research Inc.

BB
Brandon B.
Greenville, SC
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Brandon said the staff gave him a ride home, kept him informed, and he enjoyed talking with them.
This review was collected via phone interview by Customer Research Inc.
TONY G. from Country Life Tires & Service responded on 06/21/2018

Thank you Brandon. I enjoyed speaking with you also!


Displaying Review 1 - 20 of 138 in total