Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

393 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 1.9/5rating 1.9rating 1.9rating 1.9rating 1.9
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


PC
PHYLLIS C.
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2017 Category: Service
we have always had great service!!
great service
Ken P., Service manager from Carbone Hyundai Of Bennington responded on 02/21/2017

Great service for great customers!

Ken Pallman
Hyundai Service Manager
802-442-2888-4241

Verified Customer
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2017 Category: Service
Friendly knowledge staff
This is our second Hyundai, love the car and excellent care we receive from the staff.
Ken P., Service manager from Carbone Hyundai Of Bennington responded on 02/21/2017

Thanks Dave, and Brenda!
Let me know if there's any I can help you with!

Ken Pallman
Hyundai Service Manager
802-442-2888-4241

PS
Phyllis S.
Sandgate, VT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2017 Category: Service
Good Service
So far I have been happy with Carbone Hyundai service in Bennington.
Ken P., Service manager from Carbone Hyundai Of Bennington responded on 02/16/2017

Thanks so much you two!
So glad we caught that inspection!!

Ken Pallman
Hyundai Service Manager
802-442-2888-4241

MB
Marvin B.
Shaftsbury, VT
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2017 Category: Service
Friendly
Staff are very friendly
Ken P., Service manager from Carbone Hyundai Of Bennington responded on 02/15/2017

 Thank you Marvin!


Ken Pallman
Hyundai Service Manager
802-442-2888-4241


RO
Rose O.
Petersburg, NY
2010 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017 Category: Service
Always great service at Carbone Hyundai!
I have been a loyal customer of Carbone Hyundai in Bennington, Vermont, for over 11 years. I have nothing but praise for the service department. Each mechanic/technician that has worked on my cars, especially John, has gone out of their way to assure and advise me on the condition of my car (I service on schedule). Ken Pallman, Service Manager, has always treated me with respect, and explains each point of service that my car needs. When I am ready to purchase another car, you can bet I will buy another Hyundai from Carbone Hyundai, and I will continue to tell my friends of my satisfactory experiences there.
Ken P., Service manager from Carbone Hyundai Of Bennington responded on 02/15/2017

THANKS ROSE!!!!!!!

Ken Pallman
Hyundai Service Manager
802-442-2888-4241

RG
Robin G.
Cambridge, NY
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2017 Category: Service
Prompt recall. Called and not waited for mail.
Friendly
Ken P., Service manager from Carbone Hyundai Of Bennington responded on 02/10/2017

Robin, please let us know if there anything else we can do
for you!

Ken Pallman
Hyundai Service Manager
802-442-2888-4241

BM
Betty M.
North Adams, MA
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2017 Category: Service
The staff
A great place to purchase a car. Confidence in the mechanics to repair them if there's an issue.
Ken P., Service manager from Carbone Hyundai Of Bennington responded on 02/09/2017

Jesse and Betty, a pleasure to have you as customers as well !!
Call if we can help you in any way!

Ken Pallman
Hyundai Service Manager
802-442-2888-4241

SS
Shelley S.
Bennington, VT
2007 HYUNDAI TUCSON
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2017 Category: Service
Great customer service
Great customer service from the guys at the front service desk. Clean shop. Good service. Price could have been a little better.
Ken P., Service manager from Carbone Hyundai Of Bennington responded on 02/08/2017

Thanks Shelley, did our absolute best on pricing for you that we could.
Great to see you, talk soon!

Ken Pallman
Hyundai Service Manager
802-442-2888-4241

TW
Thomas W.
Williamstown, MA
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2017 Category: Service
Backup camera
Took care of it quickly.
Ken P., Service manager from Carbone Hyundai Of Bennington responded on 02/06/2017

So glad we solved your issue!
Please call if there is anything we can do for you

Ken Pallman
Hyundai Service Manager
802-442-2888-4241

GH
Gary H.
Bennington, VT
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2017 Category: Service
Great service.
Always great service.
Ken P., Service manager from Carbone Hyundai Of Bennington responded on 02/06/2017

Thanks for the kind words!
Please let us know if there is anything we can do for you.

Ken Pallman
Hyundai Service Manager
802-442-2888-4241

Verified Customer
Bennington, VT
2012 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/30/2017 Category: Service
Affordable oil changes
On time. Inexpensive. Did not try to sell me more...thanks
Ken P., Service manager from Carbone Hyundai Of Bennington responded on 01/31/2017

So glad we could be of service
Please call with anything we may be able to help you with.

Ken Pallman
Hyundai Service Manager
802-442-2888-4241

Verified Customer
North Adams, MA
2016 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/28/2017 Category: Service
.
.
Ken P., Service manager from Carbone Hyundai Of Bennington responded on 01/30/2017

Hi Joe...This was for the mounting of the spare for the kit.
We're looking forward to performing your regular servicing.
Just call if you have any questions!
 

Ken Pallman
Hyundai Service Manager
802-442-2888-4241

RD
Roger D.
Pittsfield, MA
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2017 Category: Service
Great people
Great service
Ken P., Service manager from Carbone Hyundai Of Bennington responded on 01/18/2017

Roger, thanks once again for your continued dedicated servicing with us!!

Ken Pallman
Hyundai Service Manager
802-442-2888-4241

WY
William Y.
Hoosick Falls, NY
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2017 Category: Service
Overall good service
Honesty people Ken is the best.
Ken P., Service manager from Carbone Hyundai Of Bennington responded on 01/18/2017

Thanks so much for the kind words Bill, its very much appreciated!. If ever you need anything, we're just a call away.

Ken Pallman
Hyundai Service Manager
802-442-2888-4241

Verified Customer
Eagle Bridge, NY
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2017 Category: Service
Easy
Easy to get in and out. Nice counter people. Decent waiting area.
Ken P., Service manager from Carbone Hyundai Of Bennington responded on 01/17/2017

Thank you for servicing with us. If you have any questions, or anything else we can help you with, please give us a call!!

Ken Pallman
Hyundai Service Manager
802-442-2888-4241

AG
Antonette G.
Highland Mills, NY
2005 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2017 Category: Service
A second positive wxperience
Service, positive attitude, courtesy, and the knowledge demonstrated by the workers makeCarbone Hyundaithe place to revisit.
Ken P., Service manager from Carbone Hyundai Of Bennington responded on 01/11/2017

Thank you once again for servicing with us, you are truely a pleasure to work with!

Ken Pallman
Hyundai Service Manager
802-442-2888-4241

Verified Customer
Bennington, VT
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2017 Category: Service
Service at Hyundai
As they say, "Great people to do business with." Always very helpful and accommodating.
Ken P., Service manager from Carbone Hyundai Of Bennington responded on 01/05/2017

Thank you very much for servicing with us!
See you soon...

Ken Pallman
Hyundai Service Manager
802-442-2888-4241

Verified Customer
Bennington, VT
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2017 Category: Service
Friendly and helpful
The employees and friendly and went above and beyond in working with me to fix my car in a timely manner working within my schedule.
Ken P., Service manager from Carbone Hyundai Of Bennington responded on 01/04/2017

Thanks Jenn!!
Happy New Year!!!!

Ken Pallman
Hyundai Service Manager
802-442-2888-4241

DG
Dale G.
Clarksburg, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/04/2017 Category: Service
customer service
Customer service was friendly and respectful. Service and recall was done in a timely fashion .
Ken P., Service manager from Carbone Hyundai Of Bennington responded on 01/05/2017

Thank you so much for allowing us to help service your vehicle,
we are however sorry that our corrosion treatment facility was
closed for the holiday. We will do whatever it may take to make
to do that campaign at your convenience. I understand M.L.K. day would be open for you, please call and we will reserve that spot for you, if that's good, or we'll make other arrangements to assure you 5 Star service... Please call myself or Jason to do what we can to alleviate this issue,  5 Star service is what we strive for, 4 Stars are a fail in our eyes!
Happy New Year!!

Ken Pallman
Hyundai Service Manager
802-442-2888-4241

Verified Customer
Petersburg, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2017 Category: Service
Friendly
Very friendly people clean waiting area
Ken P., Service manager from Carbone Hyundai Of Bennington responded on 01/04/2017

Thanks so much for servicing with us!
Have a Happy and Healthy New Year!!

Ken Pallman
Hyundai Service Manager
802-442-2888-4241