Boy Scout Road Tire And Automotive


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

244 Reviews

100% Would Recommend
Latest Review 11 days ago
Baylee V. on 07/18/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Baylee said he had to bring the vehicle back five times because the staff kept skipping steps. He had to take at least five trips to the business. He had the coolant system replaced and they forgot to bleed the system, so he had to take it back. There was a thermostat that the staff missed and that needed to be replaced as well. The vehicle still needs to be fixed, but he refuses to bring it back. Before this experience, he would have recommended the business but he would not recommend them now.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/15/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Michael M. on 07/11/2017
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Michael said the repairs they performed did not work.
Vehicle: Nissan Maxima
Category: Service
Service Date: 06/27/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Starr M. on 04/06/2018
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Starr said she has returned her vehicle twice. It still is not fixed.
Vehicle: Lincoln LS
Category: Service
Service Date: 03/23/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
David S. on 04/16/2018
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David said he has been going there for over 10 years and he is happy with their service.
Vehicle: Lincoln LS
Category: Service
Service Date: 04/12/2018
Review Created: 04/16/2018
This review was collected via phone interview by Customer Research Inc.
Juan J. on 04/13/2018
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Juan said his experience was good but they could have done a little bit more explaining on what they did.
Vehicle: Honda CR-V
Category: Service
Service Date: 04/10/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Monty M. on 04/07/2018
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Monty said he had to return to the business because his vehicle still was not working properly. There is a tick in his engine. Overall, they provide great service.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/22/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
Glenn S. on 02/19/2018
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Glenn said he's had sometimes some problems at the business, but not very often. His wife worked for them for 25 years. They still always go to this facility for their automotive work.
Vehicle: GMC Yukon
Category: Service
Service Date: 02/16/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
Joelle B. on 12/21/2017
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Joelle said the service took longer than she expected.
Vehicle: Ford Focus
Category: Service
Service Date: 12/15/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Indira J. on 09/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"There when I needed them"
My first visit I needed two cars serviced the same day. Boy Scout was available to accommodate me quickly and with a courteous staff. I enjoyed my experience.
Vehicle: Kia Soul
Service Date: 09/08/2017
Review Created: 09/23/2017 07:19 AM
Brendan M. on 08/09/2017
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Brendan said the business provides good service.
Vehicle: Ford Escape
Category: Service
Service Date: 07/26/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Tammy B. on 02/14/2017
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Tammy said they're awesome.
Vehicle: GMC Yukon
Category: Service
Service Date: 02/10/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
Gary and Karen H. on 09/23/2016
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"Excellent service."
Excellent service. Only one issue: had to have the steering pump repaired after a leak was found. Issue handled without extra cost.
Vehicle: Mazda B2500
Service Date: 08/26/2016
Review Created: 09/23/2016 02:44 AM
Andrew Y. on 04/16/2018
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Andrew said the service was great. The work was done really quickly.
Vehicle: BMW 3 Series
Category: Service
Service Date: 04/13/2018
Review Created: 04/16/2018
This review was collected via phone interview by Customer Research Inc.
Danny Y. on 04/12/2018
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Danny said the service was done quickly.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 04/11/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
Latoya I. on 04/10/2018
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Latoya said she was satisfied with the service at the business.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 03/19/2018
Review Created: 04/10/2018
This review was collected via phone interview by Customer Research Inc.
Jenny M. on 04/05/2018
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"Great Service!"
Always great service and on schedule with appointments. Never have to wait!
Vehicle: Buick Enclave
Service Date: 03/29/2018
Review Created: 04/05/2018 01:43 PM
Nick M. on 04/02/2018
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Spoke with Jennifer. She said the employees were very polite. They completed service in a timely fashion. They provided fantastic service. She was not over charged for her service.
Vehicle: Ford Fusion
Category: Service
Service Date: 03/15/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
Chris E. on 04/02/2018
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Chris said the staff were nice, and that they provided good service, in a timely fashion.
Vehicle: Toyota Tundra 2WD Truck
Category: Service
Service Date: 03/15/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
Josh H. on 04/02/2018
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Josh said they did a good job and were straightforward. They got the things he needed done very quickly.
Vehicle: Toyota RAV4
Category: Service
Service Date: 03/16/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
Adam G. on 03/23/2018
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"Nick"
Convenient and Nick makes it great!
Vehicle: Toyota 4Runner
Service Date: 03/12/2018
Review Created: 03/23/2018 09:07 PM
Displaying Review 1 - 20 of 244 in total