Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

337 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


Verified Customer
Augusta, GA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Great service
Wonderful & fast service! Friendly & well trained staff fixed our brake issue & had us back on the road!

JM
Jim M.
Augusta, GA
Dodge Grand Caravan
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/02/2018 Category: Service
Jim said the business put in $400 worth of work he did not need instead of fixing the issue he was having.
This review was collected via phone interview by Customer Research Inc.

BV
Baylee V.
Augusta, GA
Ford Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/18/2017 Category: Service
Baylee said he had to bring the vehicle back five times because the staff kept skipping steps. He had to take at least five trips to the business. He had the coolant system replaced and they forgot to bleed the system, so he had to take it back. There was a thermostat that the staff missed and that needed to be replaced as well. The vehicle still needs to be fixed, but he refuses to bring it back. Before this experience, he would have recommended the business but he would not recommend them now.
This review was collected via phone interview by Customer Research Inc.

TB
Tracy B.
Augusta, GA
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Tracy said the staff is always friendly. Service is fast. She also stated that they tell her what she needs for her vehicle and find best deal for her.
This review was collected via phone interview by Customer Research Inc.

JT
Joe T.
Augusta, GA
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
As Always great Service
Another car needing an oil change and tire rotation and as always great service in a timely manner plus give a 10% Military discount.

PC
Paul and Erena C.
Augusta, GA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
Perfect !!
As always on time, fixt what was wrong and are very friendly

JT
Joe T.
Augusta, GA
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Great Service
Boy Scout Road Tire and Automotive can be summed up in one word: Service

Service that’s done correctly
Service that’s done fair priced
Service that’s done timely

Verified Customer
Evans, GA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019
Honda Repair
Another great experience. Fast friendly service and most importantly, trustworthy

GE
Gary E.
Georgia
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Gary said the business does a good job and the staff is very professional.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Augusta, GA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Quick and convenient, great service!
Replaced my tired in a hurry, nice and good service.

BD
Bud D.
Augusta, GA
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Great service
Not only is their service on my car excellent, but they went out of their way to have may car ready by a certain time. The staff is always friendly and courteous. I feel that I can trust them not to do repairs that are not needed. I highly recommend them.

JC
Jim C.
Augusta, GA
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Jim said he has withheld judgment for about thirty days. He wants to see how the vehicle runs.
This review was collected via phone interview by Customer Research Inc.

HM
Heather M.
Grovetown, GA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Heather said the repairs were done in a timely manner. She also said the business had a great price.
This review was collected via phone interview by Customer Research Inc.

LS
Luke S.
Augusta, GA
Mazda B2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Luke said they were finished earlier than they estimated.
This review was collected via phone interview by Customer Research Inc.

KR
Kathy R.
Augusta, GA
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Top-Quality Service
BSRTA is my "go-to place" for all auto maintenance. They provide prompt, professional service at very reasonable prices. They offer rebates and track warranties of prior products/service to keep customer costs as low as possible. I always feel like I got a great value for my money.

WS
Willis S.
Lincolnton, GA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Willis said the service was good.
This review was collected via phone interview by Customer Research Inc.

ER
Ed R.
Augusta, GA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Ed said the business did a great job. He stated they always are a pleasure to deal with, and they always do things right.
This review was collected via phone interview by Customer Research Inc.

LH
Laurie H.
Augusta, GA
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
I love Boyscout Road Automotive!
Nick is always very friendly and accommodating! My car is always ready the same day that I take it in, usually within a few hours! They always call me to explain any necessary repairs or recommendations. I like to support local businesses and this is definitely one of my favorites!

WM
Wyatt M.
Augusta, GA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Spoke to Wyatt's Wife. She said the staff is friendly and timely.
This review was collected via phone interview by Customer Research Inc.

BD
Bud D.
Augusta, GA
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
Good service
Service is always fast and great quality. Car always ready when promised.

Displaying Review 1 - 20 of 337 in total