Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

668 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


SM
Sarah M.
Louisiana
Subaru Loyale
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Sarah said the staff were so kind, and willing to let her vehicle stay at the business until she could afford to pay for the service.
This review was collected via phone interview by Customer Research Inc.

SY
Scott Y.
Louisiana
GMC Yukon XL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018 Category: Service
Scott said the first come first serve policy this business has he doesn't care for. His vehicle was there for 5 days. They did not tell him what the problem was first.
This review was collected via phone interview by Customer Research Inc.

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RUSSELL L.
Alexandria, LA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
All's Well
Vehicle repaired on time as discussed.

MM
MICHEAL M.
Woodworth, LA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Excellent service and staff
The staff and service is excellent. I have had several vehicles brought to them for various reasons. They have been very prompt and dependable with their quality work.

DT
Deandra T.
Ashaway, RI
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2018 Category: Service
Deandra said the cost for labor at this business was more than the cost of the parts.
This review was collected via phone interview by Customer Research Inc.

RS
RICH S.
Alexandria, LA
GMC Sierra 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Honest and trustworthy service.
I cannot express how comforting it is to know that the work to my vehicles is done in a professional manner. No concerns. I know I can trust them to be honest and fair.

BT
BOB T.
Alexandria, LA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Effiency, affordable, courteous
Have no hesitancy in trusting my car at Darrell’s. This is based on their service of my cars for more than four decades.

DF
David F.
Pineville, LA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
David said he got his vehicle in there. They got it done very quickly, with a minimal cost.
This review was collected via phone interview by Customer Research Inc.

JF
JIMMY F.
Pineville, LA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Reliable, honest, knowledgeable,truy
I have been using Darrell’s since the early 90’s. It is not often you can find someone to work on your vehicle that is honest, trustworthy, knowledgeable and treats you like family. Their work is reasonably considering some of the shade tree mechanics

JH
JIMMY H.
Alexandria, LA
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Great Service
I have been dealing with Darrell's for years . The staff is always kind and professional. No job is too small or too big; fair pricing a plus. If you need a reliable auto repair service try Darrell's. Jimmy H.

DW
Dewayne W.
Alexandria, LA
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Dewayne said the staff is well mannered and wonderful.
This review was collected via phone interview by Customer Research Inc.

MH
MIKE H.
Woodworth, LA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Honesty
Courtesy and professional

JW
Jimmie W.
Deville, LA
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Jimmie said the business has always provided outstanding and very good service.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Elmer, LA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
John said that the customer service was great.
This review was collected via phone interview by Customer Research Inc.

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Stuart N.
Alexandria, LA
GMC Yukon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
Stuart said the service was ok. They got to most things.
This review was collected via phone interview by Customer Research Inc.

BB
Bruce B.
Pineville, LA
Saturn L300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Bruce said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LS
Linda S.
Soldiers Grove, WI
Ford RV Cutaway
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2018 Category: Service
Linda said they were nice and polite. She was passing through and had paid $100 to another business for a diagnostic test. However, they could not fix the problem. So, she called this business and communicated to them the issue. They told her they could fix the problem. However, she said they could not and she paid another $100.
This review was collected via phone interview by Customer Research Inc.

AW
Albert W.
Deville, LA
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/13/2018 Category: Service
Albert said they did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Always finds the problem quickly and gets it repaired as soon as possible.
Easy to work with. Very professional.

MN
MALCOLM N.
Woodworth, LA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Courteous and efficient service!
Darrell’s has always serviced my truck to my complete satisfaction!