Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

685 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


Verified Customer
Alexandria, LA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Auto Repair
Carried my vehicle to Darrell's to be worked on. I found that the staff was very helpful. They did just what they said they would
do. The vehicle was ready on time and the price was very reasonable.

I would definately use them again.

MH
Mathew H.
Boyce, LA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Matthew said he was treated well by the staff, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Alexandria, LA
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Corvette Water Pump
Great folks...excellent service at a reasonable price!! Thank you!!

RD
Robert D.
Pineville, LA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Robert said they did a good job in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Alexandria, LA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
John said the business did the work right the first time.
This review was collected via phone interview by Customer Research Inc.

EN
EUGENE N.
Alexandria, LA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019
They will get it done right.
We have used Darrell's for different vehicles since we came to town 48 years ago. We have always been really happy with there work. The guys listen to you and truly want you to be satisfied.

DG
Donnie G.
Louisiana
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Donnie said the business did a good job servicing his vehicle. They were customer friendly and he trusts them.
This review was collected via phone interview by Customer Research Inc.

MB
MARTHA B.
Jonesville, LA
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019
Professional and proficient!
Even the most tedious/elusive problems are solved when others have given up. This is our second job and it was turned out ASAP and the problems were solved and fixed as fast as was possible. The owners and employees are courteous and patient with their customers even when we become exasperated because we do not understand the complexity of the process and the technical aspects of the newer technologies in modern vehicles and the obstacles placed on non-corporation shops in order to force owners to return to the corporation-owned facilities in order to maximize their profits. This was our second experience with this family-owned business but will definitely NOT be our last!

JS
Judy S.
Louisiana
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Judy said the service was good and the staff was helpful.
This review was collected via phone interview by Customer Research Inc.

ST
SHERMAN T.
Pineville, LA
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Gi
Good service. Nice folks

SA
Susan A.
Louisiana
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Susan said the business had excellent customer service, they were fast and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Ball, LA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
John said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

KB
Kenneth B.
Pineville, LA
FIAT 500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Kenneth said this facility is the only one he trusts to do his work.
This review was collected via phone interview by Customer Research Inc.

AR
ASHLEY R.
Pineville, LA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Great service
Diagnosed and repaired fast! Thank you!

WH
Wayne H.
Louisiana
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Wayne said he had no complaints. Darrell runs a good business. He did not have to wait two weeks to get in. He got a quote and two weeks later he got his vehicle back.
This review was collected via phone interview by Customer Research Inc.

SJ
SUSAN J.
Alexandria, LA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Honest and experienced
Darrell's has been in business for many years because they do great work, and are honest and friendly. I highly recommend.

SM
Sarah M.
Louisiana
Subaru Loyale
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Sarah said the staff were so kind, and willing to let her vehicle stay at the business until she could afford to pay for the service.
This review was collected via phone interview by Customer Research Inc.

RL
RUSSELL L.
Alexandria, LA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
All's Well
Vehicle repaired on time as discussed.

MM
MICHEAL M.
Woodworth, LA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Excellent service and staff
The staff and service is excellent. I have had several vehicles brought to them for various reasons. They have been very prompt and dependable with their quality work.

RS
RICH S.
Alexandria, LA
GMC Sierra 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Honest and trustworthy service.
I cannot express how comforting it is to know that the work to my vehicles is done in a professional manner. No concerns. I know I can trust them to be honest and fair.