Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

205 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 9 days ago

Reviews


MW
Mat W.
Washington
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/21/2016 Category: Service
Mat said he worked it out with the business. They don't have a lift for his vehicle but he would recommend them.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/21/2016 Category: Service
Mat said he thinks the service wasn't great.
This review was collected via phone interview by Customer Research Inc.
Joe T. from Turco's Automotive responded on 10/27/2016

Thanks Matt for your imput regarding our last phone conversation. It was good talking with you. Hope to see you soon.
Joe


MS
Mike S.
Gig Harbor, WA
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2018
Chrystler Maintenance
Joe (owner) was professional and honest. Though my engine cylinder issue couldn’t be resolved, he was honest and didn’t over-charge. In fact, he was gracious in calculating the cost. I will go back to him.
Joe T. from Turco's Automotive responded on 09/10/2018

Thank you Mike for leaving Turco's Automotive a wonderful review! We are thankful for your business and are happy to know that you will bring your vehicles to us in the future. Although it is unfortunate that we were not able to fix the issue the vehicle is having, we were more than happy to diagnose the problem and let you know what was going on.
Thanks again, Turco's Automotive.


FB
Fred B.
Gig Harbor, WA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2018 Category: Service
Fred said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BY
Brian Y.
Gig Harbor, WA
Subaru Forester (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2017 Category: Service
Brian said the employees were prompt, friendly, courteous and professional. He was disappointed with the prices for the parts.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Washington
Toyota Camry Solara
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2017 Category: Service
Chris said he was concerned with the price.
This review was collected via phone interview by Customer Research Inc.
Joe T. from Turco's Automotive responded on 11/13/2017

Hi Chris. 
Thanks for taking the time to leave a review. 
Hope you have a great Thanksgiving.
Talk soon.
Joe.


MO
Mike O.
Gig Harbor, WA
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2017 Category: Service
Mike said the quality of the service was good, but they seemed to be expensive to him.
This review was collected via phone interview by Customer Research Inc.

RC
Rick and Sherri C.
Gig Harbor, WA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/29/2017
30K Maintenance on a Honda Civic
Excellent customer service, I really like their use of the internet. My car was ready when promised. The only reason they did not get a 5 Star was due to the fact my windshield wiper fluid was empty. Maybe that is not part of the package, if not it should be.
Joe T. from Turco's Automotive responded on 06/06/2017

Thanks you guys, for taking the time to write a review.
Hope you have a great summer. Sorry about the washer fluid.
Joe.


JS
Jim S.
Gig Harbor, WA
Mercedes-Benz CL600
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/10/2016
4
Our service was great

JB
James B.
Gig Harbor, WA
Lincoln Aviator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
James said they've always been honest, efficient, and take care of his vehicle needs
This review was collected via phone interview by Customer Research Inc.

RR
Rick R.
Gig Harbor, WA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Excellent service
Once again Turco’s Automotive exceeded my expectations. When I bring my car to Joe I know he will take care of it right and for a good price.
Joe T. from Turco's Automotive responded on 12/03/2018

Hey Rick thanks for the great review, glad we could get that battery replaced under warenty. Have a great Christmas!

Thanks, Joe and BritainyGrey


Verified Customer
Gig Harbor, WA
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Always great service
Got me in right away to replace a headlight. Always friendly and efficient.
Joe T. from Turco's Automotive responded on 11/27/2018

Thanks Brandi for comming in and leaving such a great review.
Hope we could make your day a little brighter with your new headlights. Haha. Hope you have a great christmas.

Joe and the crew.


GS
Garrett S.
Gig Harbor, WA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
An Honest Mechanic!
Moving to Gig Harbor meant finding another honest & reliable mechanic to service my 2008 Acura. Joe and his team are exactly that! I had a list of things to be done on my car, and he provided the best price, opinion and confidence I hope for and expect. Joe made it easy to trust him; I never once felt like I was being taken advantage of or oversold (given my lack in knowledge about cars). I would highly recommend his business. I will be taking my Acura back, should time require additional maintenance.
Joe T. from Turco's Automotive responded on 11/20/2018

 Welcome to the area, Garrett,

Thank you for leaving us a 5 star review, it means a lot for us to earn your trust. We look forward to seeing you again when the time comes. We hope you enjoy Gig Harbor as much as we do!

Have a Happy Holiday!

Joe and BritainyGrey


GR
Greg R.
Gig Harbor, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Quality work
I have had my cars repaired at Turco's Automotive for many years. They do good work and more importantly back what they do.
Joe T. from Turco's Automotive responded on 11/08/2018

We are more than happy to work on your vehicles Greg. Thank you for leaving us a 5 star review. Your business is greatly appreciated, if you have any questions about the work we did please don't hesitate to call us. Thanks again,
Happy Holidays, BritainyGrey


CM
Courtney M.
Tacoma, WA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Courtney said the service was good.
This review was collected via phone interview by Customer Research Inc.

RB
Rick B.
Gig Harbor, WA
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Rick said the staff do a good job, and have helped him out a couple of times. They always help out and are quick.
This review was collected via phone interview by Customer Research Inc.

DJ
Dean J.
Gig Harbor, WA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
2004 Toyota RAV Water Pump Replacement
My 2004 Toyota RAV 4 needed the water pump replaced. Took the car in on a Tuesday and diagnosis and estimate was ready by the afternoon. The repair was made and the car was ready on Wednesday. Great service at a competitive price. I'll be using Turco's for my other three vehicles.
Joe T. from Turco's Automotive responded on 11/05/2018

Thanks Dean! We appreciate your business and your kind words. As our customer, we like to make sure your vehicle keeps you safe while driving, especially with the Holidays coming. We look forward to seeing you again in the future. Have A colorful fall!
Thanks Again, BritainyGrey.


TM
Tammie M.
Gig Harbor, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Turco's - honest and dependable
Once again, I had a great experience at Turco's. It was easy to make an appointment, the work was finished on time and I understood what needed to be done for my car and how much it would cost.
Joe T. from Turco's Automotive responded on 10/29/2018

I am happy to hear that you had a pleasant experience at Turco's! Thank you for choosing us to change your oil and install your water pump, We greatly appreciate your business. Have a safe and happy Halloween! 
Thank you for letting us work on your vehicle, Britainygrey


GN
Greg N.
Gig Harbor, WA
Lincoln Navigator L
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
another great visit
Had an issue with 2 cars...both fixed right away plus normal maintenance.
Joe and his team rock
Joe T. from Turco's Automotive responded on 10/23/2018

Thank you Greg for leaving Turco's a 5 star review. We appriciate your business and your kind words. When our customers leave happy, it makes us happy. Have a great fall, and a happy Halloween!
Thanks again, BritainyGrey.


CW
Chuck W.
Gig Harbor, WA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
The Best Automotive Repair
Turco's Automotive Repair is a trusted place for your car repair needs. If you want honest, top notch work this is the place to take you vehicle for repair or maintenance
Joe T. from Turco's Automotive responded on 10/17/2018

Thank you so much Chuck for your kind words and for letting us work on your car. Please don't hesitate to call us if you run into any other issues.
Thanks again, BritainyGrey at Turco's Automotive.


AM
Anna M.
Gig Harbor, WA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Great service
Great service, very reliable and personable. I recommend them very highly A good friend recommended them to me and I couldn’t be happier !
Joe T. from Turco's Automotive responded on 10/17/2018

Thank you Anna for leaving Turco's a wonderful review! We appriciate your business, and are happy to know that you trust us with Princess Sparkle. We hope you have a wonderful fall!
Turco's Automotive.


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