Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

323 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 4 days ago

Reviews


HM
Harry M.
Tyler, TX
GMC Sierra 1500
Verified Customer
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12/06/2018
Oil change
We have been using Hughes Automotive for many years and have always been pleased with both the work and the timely manner in which it is done.

RV
Ron V.
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Good job again
My truck was running poorly... they diagnosed the prob quickly and fixed it quickly. Second experience and both have been good.

HS
Hopkinson S.
Tyler, TX
Toyota Highlander
Verified Customer
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11/23/2018
Friendly, honest, competent
Billy was able to get my repairs done at half what the dealer quoted. He is friendly and did not try to squeeze out more money than the repair was worth.

PH
Paula H.
Tyler, TX
Jeep Cherokee
Verified Customer
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11/15/2018
Honest
Always have great experience taking my car there.
Always fair and explains things to me, not just handing me a bill.
I am a widow and they make sure my car is running safe when I am going out of town.

Paula Holloway

CT
Charlie T.
Texas
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Charlie said he has never had any problems. They were quick and the price was reasonable. They did a great job, and got him in and out.
This review was collected via phone interview by Customer Research Inc.

WH
Wanda H.
Tyler, TX
Ford F-150
Verified Customer
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11/12/2018
Awesome as usual
Our primary vehicle went out and we were headed out of town. He got us in last minute on a Friday afternoon and has us fixed up and on our way. Honest, hardworking people!

DE
David E.
Texas
Dodge Dakota
Verified Customer
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11/09/2018 Category: Service
David said they took a little longer on his vehicle because it is older. The service department was really busy and kept in touch with him. He appreciates doing business with them, and the turnaround was quick after they found a part. He will continue to go back. He likes their honesty and likes them for being up front.
This review was collected via phone interview by Customer Research Inc.

BZ
Bill Z.
Texas
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Bill said that the place and Billy are always great, it's the reason he keeps going there.
This review was collected via phone interview by Customer Research Inc.

LW
Lloyd W.
Tyler, TX
Nissan Frontier 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Lloyd said he has been going to this business for 25 years and the owner has always done a good job.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Texas
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Mike said they provided good service.
This review was collected via phone interview by Customer Research Inc.

MM
Mashanda M.
Tyler, TX
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Mashanda said her vehicle is running well.
This review was collected via phone interview by Customer Research Inc.

RO
Roy O.
Texas
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Roy said they were quick, to the point, and had no hidden agendas.
This review was collected via phone interview by Customer Research Inc.

ER
Erin R.
Bullard, TX
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Tom cat 🐱
I feel like I can trust you & not have to worry
about getting “the run around”.
Friendly, helpful service.

LT
Lilly T.
Chandler, TX
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Lilly said she has been going there for years.
This review was collected via phone interview by Customer Research Inc.

JL
Jeff L.
Texas
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Jeff said they did a good job which he appreciated.
This review was collected via phone interview by Customer Research Inc.

CT
Carolynn T.
Tyler, TX
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Carolynn said the business has great service. They are very friendly.
This review was collected via phone interview by Customer Research Inc.

MP
McKamie P.
Tyler, TX
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Convenient & quick, owner is very nice
Overall wonderful experience. If you have any sort of car trouble you have to go here.

KB
Kameron B.
Ocala, FL
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Very good service at a fair price.
Hughes aùto service has always done a great job servicing and repairing my Son's car.

RV
Ron V.
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Great experience
Brake job... done well at a fair price. We were treated very professionally.

KH
Keith H.
Tyler, TX
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Always professional and fair!
We are grateful for Bobby and the team for shooting us straight and never suggesting unneeded repairs!