Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

348 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 3 days ago

Reviews


Verified Customer
Tyler, TX
Ford F-150
Verified Customer
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03/18/2019
2000 Ford Crewcab
Hughes Auto is a very professional service dealer. They do a great job, very prompt, get you in & out, very friendly owner & service personnel. I would gladly recommend them to anyone. Keep up the good work.

HL
Heidi L.
Texas
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Heidi said that the place helped her with what she needed, got the job done and didn't just condemn her vehicle without taking a good look first to see what it needed. No one else she went to for an estimate did that.
This review was collected via phone interview by Customer Research Inc.

JF
Joe F.
Texas
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Joe said the staff is always taking care of his needs and they always do a great job.
This review was collected via phone interview by Customer Research Inc.

SJ
Scott J.
Texas
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Scott said the business is professional and thorough. He would highly recommend them for automotive work to be completed.
This review was collected via phone interview by Customer Research Inc.

PF
Paula F.
Whitehouse, TX
Kia Sedona
Verified Customer
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03/10/2019
Great as Usual
Billy and his crew always fix everything! Been going there for 10+ years. Great customer service. Honest. Good pricing.

RP
Reida P.
Texas
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Reida said the business was very efficient. Everything went as she wanted.
This review was collected via phone interview by Customer Research Inc.

JW
Jode W.
Tyler, TX
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Jode said that the place meets his needs whenever they arrive.
This review was collected via phone interview by Customer Research Inc.

KH
KT H.
Tyler, TX
Volkswagen Eos
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019
Honest repair work at a very reasonable price!
Hughes automotive let me know that my current problem was a common problem with VW, but that they could reset it and not have to make a major repair at this time. If they had told me I needed a major repair, I wouldn't have known otherwise, as my check engine light was on. They were able to expediently fix the problem, but advised me that if it re-occurs I will likely need the major repair. I appreciate their honesty in this, and not going for the quick buck. They now have my loyalty!

LH
Lowell H.
Tyler, TX
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
A Honest Mechanic
I was new to the Tyler area and needing some work done on my car I asked around and one of the names that kept coming up was Hughes Automotive, for quality and honesty. They have delivered on both counts a number of times keeping my car going with the many miles that I am putting on it. They are great for working within my schedule!

DS
David S.
Tyler, TX
Chevrolet Camaro
Verified Customer
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02/12/2019
Flat out AWESOME
Took my 2010 camaro ss for a multiple shorting with dash lights going off everywhere. Billy and Jay worked there butts off and said they weren’t 100% sure they found it because it was so intermittent. Well jokes on them. I’ve driven over 800 miles and didn’t come on once (was every 30 minutes). Also for some unknown reason it runs smoother and faster than it ever has (even new). Bottom line take your car here or your an idi*%! Couldn’t have ask for more (maybe a wash)

Verified Customer
Bullard, TX
Dodge Grand Caravan
Verified Customer
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02/07/2019
QUALITY, FAST, FRIENDLY
I HAVE USED HUGHES AUTOMOTIVE SEVERAL TIMES FOR VARIOUS ISSUES. THEY ALWAYS CARE ABOUT MY CONCERNS AND EXPLAIN WHAT I DON'T UNDERSTAND. QUICK DIAGNOSIS AND UPDATE WITH HONEST ADVICE AS TO WHAT NEEDS TO BE DONE AND WHAT DOESN'T. COST OF MY REPAIRS HAS ALWAYS BEEN COMPETITIVE WITH OTHERS IN TYLER. THE QUALITY OF THE REPAIRS AND SERVICES RECEIVED ARE SECOND TO NONE. EVERY ISSUE I HAVE BROUGHT TO MR. HUGHES, FROM SIMPLE OIL CHANGES TO COMPLEX ENGINE COMPONENT JOBS HAVE BEEN COMPLETED FAR SOONER THAN EXPECTED, AND MOST WITHIN A DAY. I TAKE MY VEHICLES HERE BECAUSE I NEED TO KNOW THAT MY FAMILY OR I WILL MAKE IT HOME EVERYDAY. THAT'S THE LEVEL OF TRUST I HAVE IN HUGHES AUTOMOTIVE. IF YOU THINK YOU NEED TO HAVE YOUR VEHICLE LOOKED AT, FOR ANY REASON, YOU CAN TAKE COMFORT IN KNOWING THAT HUGHES AUTOMOTIVE IS WHERE YOU NEED TO GO.

BJ
Brian J.
Mineola, TX
Chevrolet
Verified Customer
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02/06/2019
1971 Chevrolet Truck
As always Hughes Automotive takes care of my automotive needs. Jay is very knowledgeable of the business. I will continue to bring my vehicles here

JL
Jeff L.
Texas
Toyota FJ Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Jeff said it's all good there and they take good care of their customers.
This review was collected via phone interview by Customer Research Inc.

TM
Tuck M.
Overton, TX
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Tuck said Billy and his knowledgeable staff are honest, experienced, and straight forward. They fix the vehicle right the first time at a fair price. He has used this business for 15 years now.
This review was collected via phone interview by Customer Research Inc.

DH
Deshunta H.
Tyler, TX
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Deshunta said that the place was fast, efficient, polite and did good work.
This review was collected via phone interview by Customer Research Inc.

JY
Jennifer Y.
Tyler, TX
Lexus RX 300
Verified Customer
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01/18/2019
Great!
Great experience. Honest and worked with me. Will recommend them.

RS
Rick S.
Tyler, TX
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Rick said the customer service was great
This review was collected via phone interview by Customer Research Inc.

JW
Jerod W.
Jeep Grand Cherokee
Verified Customer
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01/11/2019
Great service
Hughes automotive has been servicing and repairing my 4 vehicles for several years. I have never had any issues with the service that they have provided. I highly recommend them to anyone looking for vehicle repairs.

AH
Alvin H.
Tyler, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Alvin said the service always been good and they do a good job.
This review was collected via phone interview by Customer Research Inc.

SK
Sean K.
Flint, TX
Chevrolet Silverado 3500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Sean said the staff was up front, provided a time frame and delivered the service on time and at the right price as promised.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 348 in total