Terry, I believe that a review should be based on your entire experience, from start to finish, including, but not limited to, the conversation that took place when you authorized the work which was performed. It is disappointing that you chose to give a bad review That being said, we typically charge less than factory book time for bulb replacement, in checking book time you would have incurred an additional $72.10 I believe what you were charged was more then fair. If you would like to discuss this matter further, please feel free to call me, or stop in
We apologize if you feel you were overcharged. We do our best to be competative. We use only quality parts. Your labor rate also included, diagnostic time and a battery cable replacement.
We appreciate your business.
I also volunteer with a Humane Society. West Goshen Automotive has worked on our truck & trailer charging us only for parts. This business truly gives back to the community.