Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

379 Reviews

97% Would Recommend
76% Business Response
Latest Review 10 days ago

Reviews


CC
Connor C.
Keene, NH
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Connor said the employees did everything he asked.
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 08/14/2019

Thank you for choosing Leon's for your automotive needs!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

CC
Connor C.
Keene, NH
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Connor said the employees did everything he asked.
This review was collected via phone interview by Customer Research Inc.

DM
DAVE M.
Dublin, NH
Pontiac GTO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
my 2006 gto
I'm very happy with this garage they finally found the problem with my car i think i found my new repair place very thorough and they explain all my options
Ben R. from Leon's & J&L responded on 08/12/2019

Thank you Dave for the feed back.  Much appreciated!!!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

JS
John S.
Keene, NH
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
John said his experience is always good. The service staff is always knowledgeable and articulate and he always feels confident.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Keene, NH
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
James said the employees attended to him quickly. The price was right.
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 08/06/2019

Thank you James for the feed back!!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

RM
RAY M.
Keene, NH
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019
Excellent people and quality work
Great people, quality work at a fair price. Excellent job communicating anything they find wrong with my car outside of what it was brought in for.
Ben R. from Leon's & J&L responded on 07/22/2019

Hi Ray, 

    Thank you for your business and the feed back!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

CS
CORINNE S.
Winchester, NH
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
My car is happy now!
I was super happy with the work Leons did on my outback. My car had some major (and odd) issues, but they were great at updating me and very patient with me having to leave the car extra time. They were so friendly and helpful!
Ben R. from Leon's & J&L responded on 07/19/2019

Thank you for the feed back Corinne! We appreciate your business!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

MC
Michael C.
Swanzey, NH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Michael said this business is great. He has been taking his vehicle there for a couple years, and no matter what they do, it is always running better when they finish. He also mentioned Ben, John and the female employee are all extremely pleasant.
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 07/19/2019

Thank you so much for your business Michael !!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

SH
Sue H.
Keene, NH
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Sue said that the place did a fine job.
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 07/11/2019

Thank you for the feed back Sue !!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

CD
Carol D.
Spofford, NH
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Carol said that the service was fine, they were very honest people, but she had to wait a very long time.
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 07/11/2019

Thank you Carol for your business.  I apologize for the wait.  The average time for an inspection is about an hour.   I did check the technicians time stamp and it took him about 45 minutes.  Again I apologize if this was not explained to you. 

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

CB
Corey B.
Guilford, VT
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Corey said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 07/01/2019

Thank you for the review Corey!  Much Appreciated!!! 

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

BR
BRUCE and THERESA R.
Westmoreland, NH
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019
Great service
As always work done to perfection
Ben R. from Leon's & J&L responded on 06/18/2019

Thank you for your Patronage!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

LH
LOIS H.
Keene, NH
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019
The work was excellent, and Staff was very courteous
I would have chosen Leon's myself but it was my insurance companys only suggested option in the area. I have been there in th past
a number of times and always been very satisfied.
Ben R. from Leon's & J&L responded on 06/18/2019

Hi Lois,

     Thank you for choosing Leon's and J&L for your automotive repairs!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

MB
MARK B.
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019
Super nice, helpful people
Leons’ staff consistently are committed to doing right by the customer. Nice people who do a great job.
Ben R. from Leon's & J&L responded on 06/18/2019

Hi Mark,

     Thank you for the feed back on your recent service visit.  It's great to her from customers like you!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

FM
Fintan M.
Keene, NH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Spoke with Maureen. She said the service was excellent.
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 06/07/2019

      Thank you Maureen for taking a moment to give us feed back on you last service visit! 

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

CC
CAROL C.
Keene, NH
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019
Always there for me!
The folks at Leon’s are like family. I know that no matter what, If
I have a problem with my car, they will take care of me. I know that no matter where I am, I can rely on their towing to haul me in and see that I get safely home. I know that the mechanics will competently diagnose the problem and that all repairs will be carefully explained to me. I know that they will keep me informed on the cost of repairs so there will be no unhappy surprises when they come pick me up to retrieve my car. I totally trust them to treat me as they would any other member of the family. I know Leon’s always has my back!
Ben R. from Leon's & J&L responded on 06/07/2019

Hi Carol,

     Thank you for the kind words and being a loyal customer for many years.

We appreciate your business!!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

RM
RAY M.
Keene, NH
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019
Service
Great people, pricing and excellent technical service
Ben R. from Leon's & J&L responded on 05/31/2019

Thank you Ray for the kind words.  We thank you for your business!!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

Verified Customer
Keene, NH
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
FRIENDLY & EFFICIENT
Even though I have only gone to Leon's twice so far, I feel as if they know me and my car. Setting up the appointment and getting my car serviced was easy and reassuring.
Ben R. from Leon's & J&L responded on 05/23/2019

Thank you for the feed back and we appreciate your business. 

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

FG
FRANK and PAT G.
Keene, NH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019
State inspection/oil change
Work done in a timely manner with good communication
Ben R. from Leon's & J&L responded on 05/21/2019

Thank the both of you for your business! 

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

BS
Brad S.
Keene, NH
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Brad said the business was easy and straight forward. They didn't ask him to do or make him do more repairs. They even took $50 off his bill because he was a college student. He added they were overall, very good.
This review was collected via phone interview by Customer Research Inc.

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