Thank You very much for taking the time to give us a review on the inspection we did on your Silverado. I apologize that it seems we missed the cause of your complaint. I do not have an explanation for why, or how we missed that. I will speak with the technician involved to see what happened here and we will get in contact with you in the next day or two.
Wow, such good friendly service. You really can trust your car, truck, SUV, or whatever you drive to Cordray's Automotive.
Thanks for a good job guys!
Thank You for returning my phone call and talking to me about your concerns and reasons for reviewing us like you did. I feel, and I hope you do too, that there is a better understanding why we recommended the brake repairs that we did, and the liability we would face by doing a simple pad replacement.
I feel I have a better understanding from your point of view and I think we have learned something from this.
Again, Thank You
Very busy shop but they always make time to listen to you and make sure you get the service you need