Cordrays Continental Auto Repair & Transmission

Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

259 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


LS
Larry S.
Albany, OR
Toyota Camry Solara
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Overall Rating 1/5rating 1rating 1rating 1rating 1
01/10/2018 Category: Service
Larry said there was a communication breakdown upon dropping the vehicle off for service. The staff thought he wanted the engine oil changed. The customer wanted his transmission serviced. He recommend that they ask more questions in the future, as he was disappointed overall.
This review was collected via phone interview by Customer Research Inc.
Brian M. from Cordrays Continental Auto Repair & Transmission responded on 01/13/2018

Larry, we are very sorry for the mix up. There is no excuse for it, but sometimes things like this happen and we will strive to improve upon that in the future. When your Solara is next due for an oil change, we will do it for free for your trouble. Again, we are sorry for the confusion.


AC
Amanda C.
Oregon
Dodge Neon
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Overall Rating 1/5rating 1rating 1rating 1rating 1
09/15/2017 Category: Service
Amanda said the same exact problems are going on with her vehicle that happened before she took it in. She would not recommend them based on her experience.
This review was collected via phone interview by Customer Research Inc.

MC
MELISSA C.
Chevrolet Tahoe
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/24/2017
Unhappy
We were charged for a part they told us on the phone they broke while taking it off... that did not seem far...

DB
Darrel B.
Albany, OR
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018 Category: Service
Darrel said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

BD
Bob D.
Oregon
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018 Category: Service
Bob said they were good. They took care of his problem.
This review was collected via phone interview by Customer Research Inc.

DP
Dan P.
Albany, OR
Ford F550 Super Duty
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Dan said he must trust this business because he has a second vehicle at the facility right now.
This review was collected via phone interview by Customer Research Inc.

BJ
Bob J.
Jefferson, OR
Chevrolet Equinox
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Bob said the service was fine. They told him the service would take some time and he lived quite a ways away, so he went home. As soon as he arrived home, they called and told him his vehicle was ready. He made the extra trip for no reason and he would have stayed and waited for the vehicle.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Albany, OR
Ford Police Interceptor
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Gary said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Oregon
GMC Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2018 Category: Service
Chris stated he thought the service was pretty good. He was confused at first with some conflicting information, but the service came out cheaper than what he thought. He was happy with the service.
This review was collected via phone interview by Customer Research Inc.

LG
Lisa G.
Oregon
Jeep Wrangler
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2018 Category: Service
Lisa said the business was pretty good. The staff found something else that needed fixing, so it took a little longer than she thought it would.
This review was collected via phone interview by Customer Research Inc.

NH
Nathaniel H.
Oregon
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/06/2018 Category: Service
Nathaniel said the communication was good and easy.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Albany, OR
Toyota Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2017 Category: Service
Robert said this business was good. However, they did not complete everything he wanted.
This review was collected via phone interview by Customer Research Inc.

JA
Jeff A.
Albany, OR
Toyota 4Runner
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2017 Category: Service
Jeff said he was satisfied with the service this business provided.
This review was collected via phone interview by Customer Research Inc.

HW
HAROLD W.
Albany, OR
Chevrolet Forward Control
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/03/2017
Tow car wiring
They got the problem fixed - in a hurry - and at my convenience

BW
Brent W.
Oregon
Chevrolet Suburban
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
Brent said they did a good job, he was pleased with the work and the experience.
This review was collected via phone interview by Customer Research Inc.

PW
Phil W.
Oregon
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2017 Category: Service
Phil said this business was good.
This review was collected via phone interview by Customer Research Inc.

SK
Sean K.
Oregon
Toyota Corolla
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2017 Category: Service
Sean said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Oregon
Chevrolet S10 Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2017 Category: Service
Richard said he has been with this business for about 38 years and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Oregon
Kia Sephia
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2016 Category: Service
Mike says the business was great. He has been to them before. He said he is very happy with them fixing the vehicle.
This review was collected via phone interview by Customer Research Inc.

KH
Kevin H.
Albany, OR
Toyota Prius
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/16/2016 Category: Service
Kevin said he trusts the business, and he appreciates them getting him in on a Saturday. They fixed the problem very quickly.
This review was collected via phone interview by Customer Research Inc.