Cordrays Continental Auto Repair & Transmission

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

321 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review about 19 hours ago

Reviews


EW
Eyvonne W.
Oregon
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/08/2018 Category: Service
Eyvonne said she was told at this business she needed $800 worth of work done on her brakes. She got a second opinion and was told she didn't need anything done but her brake pads.
This review was collected via phone interview by Customer Research Inc.
Michael T., Vice President from Cordrays Continental Auto Repair & Transmission responded on 09/12/2018

Yvonne,
Thank You for returning my phone call and talking to me about your concerns and reasons for reviewing us like you did. I feel, and I hope you do too, that there is a better understanding why we recommended the brake repairs that we did, and the liability we would face by doing a simple pad replacement.
I feel I have a better understanding from your point of view and I think we have learned something from this.
Again, Thank You


BK
BILL K.
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
OUTSTANDING SERVICE
FAST AND EFFICIENT SERVICE, REASONABLE RATES, GREAT CUSTOMER INTERACTION

AC
Amanda C.
Oregon
Dodge Neon
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/15/2017 Category: Service
Amanda said the same exact problems are going on with her vehicle that happened before she took it in. She would not recommend them based on her experience.
This review was collected via phone interview by Customer Research Inc.

BB
BRUCE B.
Albany, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Knowledgeable staff!
The friendly atmosphere and knowledgeable staff make it a pleasure to do business with them.

JK
JOHN K.
Monroe, OR
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019
tune up and general trouble shooting.
The work was done in a reasonable amount of time and took care of the problems. I was
pleased with the results and the cost was reasonable.

john koch

KC
KEN C.
Albany, OR
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019
Great service
They gave an old car a complete inspection service that identified all the issues. Now we can fix it up for our daughter

AE
Allen E.
Oregon
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Allen said he's always gotten good, honest, work from the business and they've always treated him right.
This review was collected via phone interview by Customer Research Inc.

ML
Michelle L.
Albany, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Michelle said do a good job on her diesel
This review was collected via phone interview by Customer Research Inc.

PH
PAUL H.
Albany, OR
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
Always pleased
Just needed a simple trailer hitch installation, and as always, Brian was pleasant to work with and the job was completed sooner than I expected.

SY
STEVE Y.
Albany, OR
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018
Excellent
Everyone is professional, good customer service, fair prices, honest

KS
KEN S.
Albany, OR
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
05 Town & Country
In for an oil change and a friendly chat with Brian. As usual all went smoothly and quickly; these guys are great and really know their stuff. Thanks guys!!!

CO
CLINT O.
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Awesome service and quick turn around
Cordays never disappoints. I'm always surprised at how quickly and effectively services are performed. I've sent many friends here and when researching transmission shops for my trucks they were the unanimous recommendation.

JF
Joe F.
Albany, OR
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Joe said the staff did good service.
This review was collected via phone interview by Customer Research Inc.

DF
Don F.
Albany, OR
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Don said the staff is happy and friendly. They are honest, and stand behind their work. They always fit him in to the schedule for service.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
Albany, OR
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Paul said that they do a good job
This review was collected via phone interview by Customer Research Inc.

JS
JOYCE S.
Scio, OR
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018
Great timely service and communication
Wes is the real deal. I like how he treats all customers well and gives detailed information.

JB
JAKE B.
Albany, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Fast turnaround
They had the parts I needed to get my truck back on the road on the shelf and ready, I was able to get a same day turnaround at a good price.

JP
Jennifer P.
Albany, OR
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Jennifer said she was a long time customer. Pat provided transportation. Additional services were added to the roomy facility.
This review was collected via phone interview by Customer Research Inc.

RM
Rod M.
Philomath, OR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Spoke with Rod's wife. She said the service was good.
This review was collected via phone interview by Customer Research Inc.

VS
VIC S.
Albany, OR
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Good service
Have brought my vehicles here for repairs I have always been happy with the service and work