Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

371 Reviews

98% Would Recommend
Latest Review 11 days ago

Reviews


Verified Customer
Howell, MI
Chrysler Town & Country
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/19/2019
Tire is still going flat!
Took our van in this morning to fix a tire. It's flat again this evening! Yep

TJ
TYLER J.
Howell, MI
Jeep Wrangler
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/07/2019
Poor estimate/knowledge
Was told I need a new tire speed sensor and ball bearing for my front driver side tire, when in reality, I just needed a new $20 wire. Spartan wanted $500 for the new bearing.

CS
C S.
Howell, MI
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/12/2018
Not like they used to be
I hit something in the road 1/4 mile Away and got a flat. I went in and told them I was in a big hurry they said couldn't get me in for at least an hour. So I jacked the truck up in there parking lot in 3" of wet snow. You would of thought they could of at least sent someone out with a jack to help out. Never again would I step foot in this place.

EM
ERIN M.
Howell, MI
Chevrolet Malibu
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/24/2017
Horrid
10 days for tires?! Lied and said they'd be there Friday. Called Monday, not until Wednesday, called Thursday and they still weren't in and was told Saturday. Go somewhere else, these people are horrible.

GG
Greg G.
Howell, MI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/14/2018 Category: Service
Greg said the person at the front desk was rude. He was not nice to him or other customers. He is not a people person and he is going to run the place into the ground. He would like him to be fired.
This review was collected via phone interview by Customer Research Inc.

DC
DAVID C.
Brighton, MI
Ford Taurus X
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/31/2018
Fix to my Ford Taurus X
I always use spartan tire for all my auto needs. However, it seems "high" to have a battery installation of $32, while auto zone/advanced auto install for free.

NW
Nick W.
Michigan
Ford F-150
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/13/2018 Category: Service
Nick said his visit to this business was average, but he would still recommend them for service.
This review was collected via phone interview by Customer Research Inc.

RP
ROBERT P.
Pinckney, MI
Saturn VUE
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/19/2017
Right side front and rear wheel bearing replacement.
Invoice/receipt was missing correct description for rear wheel bearing. Please correct receipt to identify the right side rear bearing was replaced and send me the corrected receipt.
The right front wheel bearing replacement was identified correctly.

DB
Dave B.
Howell, MI
Ford Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/02/2016 Category: Service
Dave said he was not impressed with the employee behind the counter and he was not friendly. He did not tell him when the vehicle would be ready. The employee who fixed the tire was very pleasant.
This review was collected via phone interview by Customer Research Inc.

DK
Devin K.
Howell, MI
Chevrolet HHR
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2019 Category: Service
Devin said the employees provided decent communication. They provided good service. He liked the service price.
This review was collected via phone interview by Customer Research Inc.

DS
DUANE S.
Howell, MI
Honda Accord Wgn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2019
Knowledge and professional
Brake job went well. They are the best they've ever been.

JM
JOAN M.
Howell, MI
Ford Edge
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018
Great service
You did a great job quick!

KS
Kim S.
Howell, MI
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
Kim said he would recommend.
This review was collected via phone interview by Customer Research Inc.

AM
Amy M.
Grand Ledge, MI
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2018 Category: Service
Amy said that the facility failed to notify when the vehicle was completed, leaving the owner in the dark. She will, however, return.
This review was collected via phone interview by Customer Research Inc.

SS
Scott S.
Howell, MI
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Scott said the staff did a nice job and worked quickly.
This review was collected via phone interview by Customer Research Inc.

JB
JIM B.
Howell, MI
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2018
Goto place for routine repairs
As always quick efficient service for a reasonable price. Only complaint this last visit was dirt on the steering wheel and a the car smelled like smoke until I could air it out. 5 stars if better housekeeping....:-)

GH
Gail H.
Howell, MI
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/28/2017 Category: Service
Gail said he recently had his vehicle back to fix a leak on a tire. He just had a new one put on last year.
This review was collected via phone interview by Customer Research Inc.

LN
Larry N.
Howell, MI
Chevrolet Sonic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2017 Category: Service
Larry said he will recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LH
Lorie H.
New Baltimore, MI
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2017 Category: Service
Lorie said it was a long drive to get there and that was her only problem.
This review was collected via phone interview by Customer Research Inc.

RB
Roseanne B.
Howell, MI
GMC Terrain
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2017 Category: Service
Spoke with Harold. He said they had a nail in the tire. They charged $20 to plug the tire. It cost more than most tire businesses.
This review was collected via phone interview by Customer Research Inc.