Maplewood Auto Service


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

211 Reviews

99% Would Recommend
Latest Review 8 days ago
Carol D. on 08/09/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Carol said they didn't fix the problem. They wanted to buy a part but it was not guaranteed it would fix the problem. She would not recommend because she doesn't have much confidence in them.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 08/04/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
TRAVIS V. on 02/03/2017
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Overall fast and car fixed but very spendy"
Got my problems fixed but it was pretty expensive. Charged $129 for a switch that costs less than $20 online. Then a misc $30 fee to "look" at it plus the labor to fix it. All shady looking charges. Overall beware of price gauging.
Vehicle: Chevrolet Malibu
Service Date: 02/01/2017
Review Created: 02/03/2017 09:14 PM
Dana H. on 04/16/2018
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Dana said the business is honest and does a good job.
Vehicle: Dodge Caliber
Category: Service
Service Date: 04/12/2018
Review Created: 04/16/2018
This review was collected via phone interview by Customer Research Inc.
Dana R. on 04/06/2018
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Dana said his experience was good, but it was a little more expensive than he thought.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 04/04/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Brett R. on 03/21/2018
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Brett said his battery was replaced, but the key fob was not adjusted.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 03/20/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
TEFERA K. on 03/20/2018
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"It is best service but high price "
I love the customer service and the work those guys done on my cars. They are sharp and know what they are doing.
Vehicle: Chrysler 300M
Service Date: 03/16/2018
Review Created: 03/20/2018 10:08 AM
Richard B. on 03/09/2018
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Richard said he was pretty happy with the service. They were reasonably priced.
Vehicle: Ford Fusion
Category: Service
Service Date: 03/07/2018
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
Mark S. on 03/01/2018
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Spoke with Carol. She said the staff was great and she highly recommends them.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 02/22/2018
Review Created: 03/01/2018
This review was collected via phone interview by Customer Research Inc.
Debbie C. on 02/28/2018
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"Welcoming customer service and care"
The guys are very knowledgable, honest and welcoming.
Vehicle: Ford Edge
Service Date: 02/26/2018
Review Created: 02/28/2018 09:32 PM
Rickey J. on 02/07/2018
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Ricky said his experience was good and the staff usually does a good job.
Vehicle: Toyota Highlander
Category: Service
Service Date: 02/05/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Peter T. on 01/03/2018
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Peter said he had no problems with the service.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 12/28/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Doris K. on 11/27/2017
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Doris said she did not like the price she was charged.
Vehicle: Subaru Impreza Sedan
Category: Service
Service Date: 10/24/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
Troy M. on 10/07/2017
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"Got the mom van fixed"
Staff was great and they got it done quick. Only issue I had was I could not get on the wifi
Vehicle: Dodge Caravan
Service Date: 10/06/2017
Review Created: 10/07/2017 02:44 AM
Stacy M. on 09/14/2017
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Stacy said the service was pretty good.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 09/08/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Jeff C. on 08/14/2017
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Jeff said his overall experience was alright. The staff is honest. The business is close to him.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/09/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Sean Y. on 08/01/2017
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Sean said he would recommend this business for service.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 07/25/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. at Maplewood Auto Service responded on 09/25/2017

Thanks Sean!

BRIAN C. on 07/15/2017
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"Treat you well"
Oil change took a little longer than expected
Vehicle: Dodge Journey
Service Date: 07/12/2017
Review Created: 07/15/2017 07:59 AM
Kari H. on 07/12/2017
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Kari said the business did a good job. However, she got her vehicle a little later than she had hoped.
Vehicle: Ford Expedition EL
Category: Service
Service Date: 07/07/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Richard T. on 06/16/2017
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Richard said this business took good care of him.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 06/15/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. at Maplewood Auto Service responded on 06/19/2017

Thanks Richard!

Carol D. on 06/12/2017
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Carol said they did a good job but there were some charges on the bill she was not told about.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 06/05/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 211 in total